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DoubleTree Denver Aurora

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DoubleTree Denver Aurora
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857 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree Denver Aurora
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Showing 847: English reviews
Cheyenne, Wyoming
Reviewed 14 May 2016

For both business and leisure, we choose this conveniently located hotel. Located close to I-25 and I-225, this hotel is clean, well-appointed, and comfortable. It's reasonably priced and very convenient to downtown and south metro Denver.

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Helpful?
Thank rcvanoz
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for the great review of our hotel, the DoubleTree by Hilton - Denver/Aurora! All of us here are delighted you enjoyed your stay. We hope we will soon have the pleasure of serving you again. If I can assist with your next reservation, I am available at david.garon@hilton.com.

wash dc
Reviewed 9 May 2016

The customer service was excellent at the front desk. We stayed here due to a missed connection at Denver Airport and the free shuttle was very helpful. The lobby is large and impressive. The room was spacious and the bed was comfortable. The bathroom had a tub that was peeling and the door and faucet handles were not in good...

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Helpful?
Thank equinoxWashDc
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for the review and for your business. And, thank you for the compliment about our front desk service. Please note that we are presently making plans for a major renovation to the hotel – including guest rooms. Also, refrigerators and microwaves are available through the front desk. We also offer packages that bundle your guest room and breakfast...

Dallas, United States
Reviewed 9 May 2016

Staff is great. Hotel is a disaster. Hilton should be embarrassed. Close it and remodel NOW. Lobby is fine, but the rooms are horrible--dark, outdated, more caulk, paint, and patch than I have ever seen. Doorknob didn't even work. Breakfast was good, location is good.

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Helpful?
Thank Heath E
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for taking the time to review your experience at our hotel. I very much appreciate your compliments about the hotel’s staff as well as about our breakfast and location. Note that there are BIG changes coming to the DoubleTree by Hilton – Denver/Aurora. We are currently in the planning stages of a major renovation throughout the hotel –...

Reviewed 5 May 2016

My husband and I were visiting Denver for one night for medical appointments and this location was perfect. That's as far as the good goes. We walked through the doors and had to wander around to find the desk as no one greeted us and the front desk was located in the back of the lobby behind a large pillar....

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Helpful?
Thank Andrea M
John-HiltonHelp, on behalf of the staff at DoubleTree Denver Aurora, responded to this review

Dear Andrea M, We’re sorry we didn’t provide the high quality of services you deserve at check-in. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. As well, I will share your feedback regarding the linens and other items in your guest room with our housekeeping team. We try to make each...

Indianapolis, Indiana
Reviewed 3 May 2016

We so enjoyed our stay – although it’s an older hotel, it is very well-maintained and clean! The lobby is nice and large. When I checked in, my credit card was declined (fraud protection – a blessing and a curse) and Tina handled the issue with grace and discretion. She ROCKS at customer service! I also had the opportunity to...

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Helpful?
1Thank CharlieCN
David G, General Manager at DoubleTree Denver Aurora, responded to this review

5 for 5!! Thank you!! Thank you for your many compliments about our service and our hotel, the DoubleTree by Hilton – Denver/Aurora. Tina, Monet as well as the rest of our team will certainly hear of your kind words. And, we will be only getting better as we are currently making plans to renovate the hotel – top to...

Goodlettsville, Tennessee
Reviewed 3 May 2016

Excellent service and facility at a great price. Staff is friendly and knowledgable. Clean well maintained property. Convenient location. Large rooms with quiet serene decor.I would definitely stay again.

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Helpful?
Thank Rick S
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Delighted!! Delighted to see your 5 for 5 review of your recent stay at the DoubleTree by Hilton – Denver/Aurora. Thank you!! Your review along with the many compliments will be shared with our team. And, thank you for paying us the highest possible compliment – you would choose to return to our hotel. If I can help with your...

El Paso, Texas
Reviewed 3 May 2016

Due to a delayed flight and having to divert due to low fuel and bad weather I didn't get in to DIA until 2am. By the time I arrived at the hotel it was close to 3am. My mother was already at this hotel as she had driven in a few days earlier and I was meeting her to help...

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Helpful?
Thank keebler95
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for your review and for your feedback. Please accept my apology for our team’s lack of presence upon your arrival as well for the problem involving the key to your mother’s guest room. And, please note that we are currently working on plans for a top - to – bottom renovation of the hotel including guests rooms, public...

Aurora, Colorado
Reviewed 2 May 2016

We had a great stay with very friendly staff members and a clean room. The bed was very comfortable and the accomodations were very nice and up to date. We enjoyed our staff and the breakfast buffet in the morning before departing.

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Helpful?
Thank W3454FVlisal
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for the great review of our hotel, the DoubleTree by Hilton – Denver/Aurora! Your many compliments are most certainly appreciated and will be shared with all our team members. All of us here at the DoubleTree hope to see you again soon. Please feel free to contact me directly at david.garon@hilton.com if I can help with your next...

Colorado
Reviewed 29 April 2016

I was only in town over night but the shuttle service was very good. Everyone was very helpful. The shuttle driver was good at pointing out the highlights of the area as well as attentive to my need to get to my destination by a certain time. The room was clean and comfortable. This was a no issue stay. Thank...

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Helpful?
Thank wyattalanc
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for your 5 for 5 review of your recent experience at the DoubleTree by Hilton – Denver/Aurora. I am pleased to note in your review and that you enjoyed your guest room and our service – especially the service of the shuttle driver. Please come back and see us again as it will certainly be our pleasure to...

Garland
Reviewed 28 April 2016

The oversize room lacked enough furniture. There was no microwave and a very small refrigerator, rather than the larger one in some rooms that we were led to believe we would have. There was about 6 feet of exposed electrical capped off wiring from the air conditioner. Poor internet and the smell of cigarette smoke in a non smoking floor.

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Helpful?
Thank 723larrya
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for the review and for your valuable feedback. We are currently in the design phase of improving our guest rooms – including new furniture and amenities. Internet access and speed is also on our list to be upgraded. I hope that when your travels bring you back to Aurora, you would consider staying with us again. I'm confident...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Attractive Suburban Hotel in glass-&-brick building with 6-story Atrium. ... more   less 

Additional Information about DoubleTree Denver Aurora

Address: 13696 E Iliff Pl, Aurora, CO 80014-6512
Region: United States > Colorado > Aurora
Price Range: RM390 - RM887 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Denver Aurora 3.5*
Number of rooms: 248
Reservation Options:
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Also Known As:
Doubletree Denver Aurora Hotel Aurora
Doubletree Hotel Denver Southeast
Doubletree Hotel Aurora
Hotel Style:
#7 Business Hotel in Aurora
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Denver Aurora staff and other travellers.
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Charlotte, North Carolina
over a year ago
over a year ago
Los Angeles, California
Colorado
over a year ago

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Questions? Get answers from DoubleTree Denver Aurora staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room on the second floor or you have to waste minutes to jump in the only working elevator”
 of 5 bubbles ZECAmafeu, 9 Oct 2016 | Read review
“If you stay, ask for a west side room which has good view of the mountains, or east side if you like the freeway.”
 of 5 bubbles stevet689, 10 Sep 2016 | Read review
“Higher Floor and rooms with mountain view”
 of 5 bubbles Sherry_Geek, 31 Aug 2016 | Read review
“Floors 5 or 6 are very quiet.”
 of 5 bubbles N4156PHbillb, 23 Aug 2016 | Read review
“Odd numbered rooms face the mountains.”
 of 5 bubbles scottym14, 3 Aug 2016 | Read review
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