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DoubleTree Denver Aurora

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DoubleTree Denver Aurora
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878 Reviews from our TripAdvisor Community

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Showing 868: English reviews
Thornton, Colorado
Reviewed 19 June 2016

The DoubleTree Hotel is a nice hotel with friendly, helpful staff. The lobby restaurant areas are nice with a modern feel. The room was somewhat outdated with carpeting that appeared soiled and older. The room had no refrigerator which is something I look for on a lengthy stay. Overall it was a good experience and I would recommend staying there.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank CaptainKirk1stl
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for taking the time to review your recent stay and for the compliments about our service and the hotel in general. Please note that we are planning a major renovation to the hotel including significant upgrades to our guest rooms, internet speed, public spaces, meeting rooms and restaurant. Also, we do have rooms that have a refrigerator. And,...

Urbandale, Iowa
Reviewed 18 June 2016

Hotel ok. Needs upgrade. AC noisy and woke me up several times each night. TV buzzed when on. Internet inconsistent. For a Hilton one of my lowest grades given. Staff was friendly and responsive . Room just not to par

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Donna S
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for your review and for your business. We are in the process of addressing your concerns as we are planning a major renovation to the hotel including significant upgrades to our guest rooms, internet, public spaces, meeting rooms and restaurant. The renovation will be an entire “make-over” I hope you’ll choose to come back to our hotel so...

Hot Sulphur Springs, United States
Reviewed 15 June 2016

While staff and customer service were very good, cleanliness, mattresses and overall room quality left much to be desired. I am a Hilton Honors member and hope that my next experiences improve my overall assessment in the future.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Michael H
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for your business and for the compliment about our customer service. Please note we are in the process of addressing your concerns. We are working on plans to renovate the hotel. We are currently in the design phase of the hotel's "make over" – including guest rooms, restaurant, public and meeting space. Lots of changes are on the...

Forest Hill, United States
Reviewed 15 June 2016

Rates are too high and not negotiable and it is an old, run down hotel. Mattresses were broken down, carpet stained, no hotel shop to speak of- just a few snacks. The elevators worked inconsistently, sometimes stopping all together and dropping off on wrong floor. Long elevator waits for a not-filled hotel.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Kimberly A
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for your review and feedback. I apologize for the issues your encountered while with us. We are working hard to correct the issues you have mentioned. We are currently in the design phase of a total renovation of the hotel, including guest rooms, the lobby as well as the public and meeting spaces. All areas of the hotel...

Fayetteville, North Carolina
Reviewed 14 June 2016

I travel a lot so i have stayed in many hotels and this on in particular was great but it was like any other i have been to. what really made my stay great was their employee named mytruck! she was really helpful and quick to assist me. I hope the next hotel i stay in has an employee just...

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Helpful?
Thank jerald91
David G, General Manager at DoubleTree Denver Aurora, responded to this review

5/5!! Thank you!! Thank you for the great review of our hotel, the DoubleTree by Hilton – Denver/Aurora! All of us here at the DoubleTree hope your travels will soon bring you back to this area and you will choose to return to our hotel. It would truly be our pleasure to serve you again. If I can help with...

Reviewed 12 June 2016

My wife and I were visiting friends in Denver and stayed at the DoubleTree in Aurora. This was the first time we had stayed in a DoubleTree hotel. When we checked in we were handed warm cookies and ice cold water, which we enjoyed. Our room was plenty big, with a King bed as well as a chair/ottoman and a...

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Helpful?
Thank Plop J
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for your review and for choosing to stay with us. And, thank you for your feedback, especially your positive comment about our front desk service. I am very excited to tell you that we are in the planning stages of a major renovation to our hotel. The renovation will touch all areas including guest rooms and public spaces....

Mobile, Al, United States
Reviewed 11 June 2016

Awesome Hotel, Excellent Professional Staff, Beautiful Room and the Yummiest Buffet Breakfast in ALL THE LAND. Despite quite rude people in line waiting to check in before me, I was duly impressed with the professionalism and tact the front desk staff displayed during a very late in the night check in.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Vicki T
David G, General Manager at DoubleTree Denver Aurora, responded to this review

5 for 5!! So pleased to see, thank you!! And, thank you for your many compliments about our service, your breakfast and the hotel in general. Our many team members here at the DoubleTree by Hilton – Denver/Aurora will hear of your very kind words. And, we will be only getting better as we are currently making plans to renovate...

Bethesda, United States
Reviewed 10 June 2016

The staff was very friendly and very efficient. This hotel is used by my office for a few work events each year. I had always heard that the service was good, and was pleased to find that all I had heard was accurate.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Tracy S
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you. Your review and feedback are very much appreciated. I’m delighted to see you enjoyed our service and pleased to see we lived up to our reputation. Of of us here at the DoubleTree by Hilton – Denver/Aurora hope you will soon have the opportunity to return to our hotel. We look forward to serving you again. If I...

Colorado Springs, Colorado
Reviewed 8 June 2016

This Double Tree hotel is very nice. The salt water pool is warm enough to actually enjoy with the kids and the buffet breakfast is excellent. The rooms are nice and quiet with zero traffic noise. I look forward to staying here again.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank maidenm0ntana
David G, General Manager at DoubleTree Denver Aurora, responded to this review

5 for 5!! Thank you!! Thank you for your very positive review of your recent experience here at the DoubleTree by Hilton – Denver/Aurora. I'm pleased to note you enjoyed our hotel and its amenities. Our team members will certainly hear your comments and kind words. And, thank you for giving us the highest possible compliment – you would stay...

Saint Louis, Missouri
Reviewed 3 June 2016 via mobile

I would not recommend this hotel for a business or any other type of stay. I travel often for business and was floored by the audacity of the hotel to charge an early departure fee. I have never received any type fee when I have decided to leave early and notify them ahead of time of my departure. On top...

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Helpful?
Thank yolanda7199
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for your review and feedback as both are appreciated. Please note that prior to introducing an early departure fee, we called competing hotels to see if they were charging a fee. We determined the fee to be a common practice. If you would like to talk with me about the charge, feel free to contact me at david.garon@hilton.com.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Attractive Suburban Hotel in glass-&-brick building with 6-story Atrium. ... more   less 

Additional Information about DoubleTree Denver Aurora

Address: 13696 E Iliff Place, Aurora, CO 80014-1319
Region: United States > Colorado > Aurora
Price Range: RM445 - RM992 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Denver Aurora 3.5*
Number of rooms: 248
Reservation Options:
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Also Known As:
Doubletree Denver Aurora Hotel Aurora
Doubletree Hotel Denver Southeast
Doubletree Hotel Aurora
Hotel Style:
#7 Business Hotel in Aurora
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Denver Aurora staff and other travellers.
5 questions
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Charlotte, North Carolina
over a year ago
over a year ago
Los Angeles, California
Colorado
over a year ago

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Questions? Get answers from DoubleTree Denver Aurora staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wait until this hotel has made some renovations.”
 of 5 bubbles D9591NRhelenw, 21 Jan 2017 | Read review
“tell the front desk exactly what you want politely”
 of 5 bubbles gmarposon, 17 Dec 2016 | Read review
“Get a room on the second floor or you have to waste minutes to jump in the only working elevator”
 of 5 bubbles ZECAmafeu, 9 Oct 2016 | Read review
“If you stay, ask for a west side room which has good view of the mountains, or east side if you like the freeway.”
 of 5 bubbles stevet689, 10 Sep 2016 | Read review
“Higher Floor and rooms with mountain view”
 of 5 bubbles Sherry_Geek, 31 Aug 2016 | Read review
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