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Quality Inn & Suites Denver Airport Gateway Park

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190 Reviews from our TripAdvisor Community

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Showing 182: English reviews
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Reviewed 2 days ago NEW

We travel to Denver for Med. treatment that is only available at CU med. Center, so this is like our 2nd. home. The people here actually care and are professional. Always makes our stay less stressful.

Thank Chris C
Reviewed 4 days ago NEW

Wow, total lack of Food, entertainment or view from my room. I had an excellent view of the HVAC system from my window and the missing or stained ceiling tiles in the hallway made me feel somewhat concerned about the quality of the property until I got to the room and saw my concerns were reinforced. Baseboards were torn up...

Thank IneedSomeSleep
Roosevelt, Utah
Reviewed 2 weeks ago via mobile

Hotel is in need of remodel. Halls reek of pot which is probably becoming more normal in Colorado now. Room fortunately smelled just fine. Found my room to be clean. TV did not work great. OK stay, but not good or great.

Thank Stlouis010302
McLean, Virginia
Reviewed 3 weeks ago

We stayed here before an early flight out of DEN. The staff was friendly (we checked in around 8pm and left on the 7am shuttle), and the room was clean. The double sinks were outside of the toilet/shower room, which was convenient for sharing the room with others. We had a non-smoking and non-pet room. There are two computers available...

Thank HistoryGirl1649
Ashburn, Virginia
Reviewed 12 January 2017

I can't get over the staff at Quality that night. We booked at around 12:30am after missing the last flight home to the DC area. Ashley was working the front desk that night and willingly stayed on the phone with me to navigate the airport to get to the shuttle. She understood how tired we were and was happy to...

1Thank smk223
Curitiba, PR
Reviewed 6 January 2017 via mobile

We had a delayed flight rescheduled for the next day and just spent the night. Overall the hotel is pretty decent. Clean rooms and bathrooms! The beds are very comfortable too! However, don't expect much as this is just a stop-by hotel -- but pretty much delivers what it has to.

Thank Mitsumi
Colorado Springs, Colorado
Reviewed 5 January 2017 via mobile

Why do hotel owner/managers not understand the importance of maintaining buildings? The chain is not a high end one, and I wasn't expecting the Ritz, but elevators that sound scary when they operate are not ever acceptable. A decent breakfast, but take your food to your room, the dining room is too crowded. And COLD!!! The heaters couldn't keep up...

Thank 824stephw
Reviewed 23 December 2016 via mobile

We were diverted to DIA because of weather headed to Gunnison/Crested Butte for a Christmas ski trip with a family group of 13 including one dude in a wheelchair. Paige at the front desk personally drove all of us back to the airport the following morning. She was awesome and earned a nice tip. Thank you Paige you are the...

Thank rp c
Loveland, Colorado
Reviewed 8 December 2016

waited 50 minutes in 5 degree weather for airport pickup they said would be right there. we were at correct area immediately after calling. No excuse for this. Room ok. Clean. Paid extra for park and fly. Never again! I would pay more for other nearby hotels.

1Thank Gingolo60
Reviewed 10 November 2016 via mobile

We stayed there 2x, before and after our trip to Texas. We had joined rooms which were nice. However, the same booger on the wall in the bathroom was there from the 1st time to the 2nd time we stayed. Mind you, it was a week between stays... So they had a whole week to clean top to bottom if...

1Thank Amber Y

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Quality Inn & Suites Denver Airport Gateway Park

Address: 3300 N Ouray Street, Aurora, CO 80011 (Formerly The Ambassador Hotel and Suites Denver Airport)
Region: United States > Colorado > Aurora
Price Range: RM378 - RM1,048 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Denver Airport Gateway Park 2.5*
Number of rooms: 157
Reservation Options:
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Also Known As:
Crystal Hotel Aurora
Crystal Inn
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Questions & Answers

Questions? Get answers from Quality Inn & Suites Denver Airport Gateway Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go Across the Highway”
  • Glued in Chunks
  • HVAC
 of 5 bubbles IneedSomeSleep, 22 Feb 2017 | Read review
“Stay at any other hotel!”
 of 5 bubbles justinandlindseyk, 21 Oct 2016 | Read review
“We had a room closer to the interstate but did not hear the traffic or other guests.”
 of 5 bubbles 194erlindal, 17 Oct 2016 | Read review
“if you need any help while your stay ask for Jessie!”
 of 5 bubbles SymiRandCo, 4 Oct 2016 | Read review
“Our room on the 4th floor had beds that were sitting up high. This is ideal for tall people.”
  • Dust atop Entertainment Center
 of 5 bubbles GingerAngel1988, 27 Aug 2016 | Read review
5 of 5