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Hilton Orlando Altamonte Springs

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Hilton Orlando Altamonte Springs
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993 Reviews from our TripAdvisor Community

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Showing 970: English reviews
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Port Charlotte, Florida
Reviewed yesterday NEWvia mobile

I made reservations for this event as soon as the event deals were available in early January. I called the Hilton 800 number, spoke with a very nice lady, Helen, and made the reservation for 4 nights, King-size bed, with refrigerator/microwave in the room. We arrived today, to find we had a room with 2 double beds, no microwave, but...

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Helpful?
Thank Danny W
chicago, illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 30 December 2016

We got there and were told that bc we were Hilton Honors members we were booked on the seventh floor. It was 6 pm. There was juice, water, veggies, chips, steak kabobs, and all assortments of crackers and cheese. This was the reception. Wow! Room was spacious and clean. Smelled so good. Hotel is completely smoke free. Starbucks downstairs wasn't...

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2Thank dsir
About Hotel's Favourite Review
Frank C, General Manager at Hilton Orlando Altamonte Springs, responded to this review

Thank you for taking the time and sharing your great comments. It is good to hear that you decided to give us a try after hearing about some bad reviews. Demi is a very valuable employee and it will be my pleasure to share your comments. We hope to see you again in the future.

Jacksonville, United States
Reviewed yesterday NEW

I stay at this hotel pretty frequently when I am in the Orlando area for business. It is not my favorite hotel, as it needs a facelift. The beds are comfortable, but the bathrooms show their age. Depending on the room, the AC can be quite loud. The food and drinks in the bar are very good, but not a...

Review collected in partnership with Hilton Hotels & Resorts
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Thank 355adelek
West Bloomfield, Michigan
Reviewed yesterday NEW

Had a very pleasant stay. Executive floor cocktail hours were fun during the week. Breakfast and weekend cocktail hours were a bit chaotic. Hard to get a cup of coffee and appetizer trays often needed refilling. There was s great contrast from weekday evening service. Hotel itself was bright and cheerful and reception staff was extremely helpful.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Sheila S
Cortlandt Manor, New York
Reviewed 2 days ago NEW

I was a bit hesitant about my stay as I read reviews...THIS WAS IS WONDERFUL HOTEL! 4 days and 3 nights of pure hospitality bliss. First of all, my room was ready at 1pm. I called one day prior to request early check in, they were able to accommodate. As I arrived on a Sunday, I didn't want to leave...

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Thank ekperigin
Reviewed 3 days ago NEW

I was pleased with my stay at this Hilton. Generous treatment as a Hilton Honors Member with Breakfast on Floor 7. Room was spacious and clean. Would definitely stay here again if in the area. Also my first visit to Alamonte Springs, lots of nice shops, restaurants and Whole Foods is always a sign you're in a nice area.

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Helpful?
Thank GeoffChing88
Frank C, General Manager at Hilton Orlando Altamonte Springs, responded to this review

Thank you for your patronage and review. We hope to see you again soon where again you can receive a great value on our executive level.

Sarasota, Florida
Reviewed 3 days ago NEW

Great location for Winter Park and Mount Dora experiences. Easy in and out. Lots of value for little money. Comfortable beds and good bar. Parking is a breeze. Lots of great restaurants in the area to enjoy. Will return when the need arises.

Review collected in partnership with Hilton Hotels & Resorts
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Thank margery50
Frank C, General Manager at Hilton Orlando Altamonte Springs, responded to this review

We hope your needs arise again soon. Thank you for your patronage we look forward to your next visit.

Cullowhee, North Carolina
Reviewed 4 days ago NEW

Room thermostat took over 10 minutes to set each time I wanted to change temperature. Restaurant food was barely edible and waiter had a don't care attitude. Will not stay here again. There are too many hotels in central Florida to settle for this place.

Review collected in partnership with Hilton Hotels & Resorts
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Thank TravelinMan2012
Frank C, General Manager at Hilton Orlando Altamonte Springs, responded to this review

We apologize for not meeting your expectations. We take your comments to heart and will make the improvements needed in our product and service. We hope if you are ever in the area again you give us another opportunity to prove our promise of making improvements.

North Carolina Coast, North Carolina
Reviewed 2 weeks ago

We have always been loyal to the Hilton brand. I am sad to say that our experience at this Hilton location did not meet our expectations at all. The lobby is updated and the rooms are outdated. Neither one of the outlets on the nightstand worked. We also were not able to call the front desk from our room because...

Review collected in partnership with Hilton Hotels & Resorts
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1Thank David M
Frank C, General Manager at Hilton Orlando Altamonte Springs, responded to this review

We apologize for not meeting your expectations during your stay. We are starting a renovation soon and hope that you will give us another opportunity in the near future. I too am disappointed that your request were not properly serviced and will discuss them with the staff. Thank you again for your comments they will help us become a better...

Parker, Colorado
Reviewed 2 weeks ago via mobile

I used to be diamond with Hilton for many years. I grew a little disappointed for basic reasons and this experience reminds me why. Hotel common space is very nice. Food was delicious in the restaurant and people were great. But..this property needs some corporate dollars or some attention to detail. It's hard to rave when plumbing is exposed and...

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Helpful?
Thank Travelsal0t1
Frank C, General Manager at Hilton Orlando Altamonte Springs, responded to this review

Thank you for your comments and it is a pleasure to inform you that corporate dollars are coming our way where we will be addressing the concerns you expressed above. We will work on improving our service standards. We hope to see you again in the near future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge

Additional Information about Hilton Orlando Altamonte Springs

Address: 350 Northlake Blvd, Altamonte Springs, FL 32701-5297
Region: United States > Florida > Central Florida > Altamonte Springs
Price Range: RM474 - RM903 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Orlando Altamonte Springs 3.5*
Number of rooms: 311
Reservation Options:
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Also Known As:
Hilton Orlando Altamonte Springs Hotel Altamonte Springs
Hilton Hotel Altamonte Springs
Hilton Orlando Hotel
Hilton Altamonte Springs
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Orlando Altamonte Springs staff and other travellers.
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Questions? Get answers from Hilton Orlando Altamonte Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't come here.”
 of 5 bubbles bethanyr456, 8 Mar 2017 | Read review
“I moved from the third floor to the fourth floor which was nicer.”
 of 5 bubbles Luxtravelers, 31 Jan 2017 | Read review
“The backside of the hotel overlooks a lake. One side of the hotel is close to I-4, which can be loud.”
 of 5 bubbles Mark_Nissley, 23 Jan 2017 | Read review
“ask for the seventh floor!!!! even if you have to pay extra. its worth it.”
 of 5 bubbles dsir, 29 Dec 2016 | Read review
“All i can say at this point is to try to choose an upgraded room or ask for a renovated room.”
 of 5 bubbles ryanp793, 18 Dec 2016 | Read review
5 of 5