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Extended Stay America - Atlanta - Alpharetta - Rock Mill Rd.

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Extended Stay America - Atlanta - Alpharetta - Rock Mill Rd.
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43 Reviews from our TripAdvisor Community

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Showing 42: English reviews
Start your review of Extended Stay America - Atlanta - Alpharetta - Rock Mill Rd.
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Reviewed 3 days ago NEWvia mobile

Everyone , from check in to housekeeping was great!The rooms are clean. Guest laundry was nice. and the location is close to everything! This is a great place to stay. If you're hear for a day, week or month , you should stay here.

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Thank Raven W
Houston, Texas
Reviewed 1 week ago NEW

I did my research on this place before booking. My research included not only reading other reviews but accessing crime reports involving the property and surrounding area. I knew that I would be travelling alone and was very concerned with safety issues. Successful research and overall vibe of the hotel convinced me to continue my stay. The hotel is in...

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Thank djjohns2n
Augusta, Georgia
Reviewed 1 week ago via mobile

I have never in my life stayed at a hotel that was so disgusting! First room-dried spills all over the counter and weave on the floor. 2nd room-after seeing the dirty men's underwear in the dresser, I moved again!! (Yes, you read that right).By this time I was exhausted and just ready to sleep. I figured I would crash for...

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Thank Honestlyhonest17
Alpharetta, Georgia
Reviewed 2 weeks ago

I writing to comment on the Superior Level of Customer Service I am enjoying at Extended Stay America. My first contact was Linda, she was cheery, professional, personable, and knowledgeable and I began to relax. I retrieved a rack to unload my car and there was Armando offering assistance with a smile. Later in the evening I met Philip, he...

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Thank Tutu0704
Reviewed 2 weeks ago via mobile

I enjoyed my stay every time come to this hotel. The staff part of the greatest thing that I've came across in a long time and I travel you state to state. They are extremely helpful courteous and actually make you feel comfortable once you arrive during your stay and Before you depart. Got some great tips on where to...

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Thank FAWILL
Alpharetta, Georgia
Reviewed 4 weeks ago via mobile

Great stay the staff and the front office personnel makes you feel welcome and at home thanks for the excellent service the breakfast is good. The laundry room is also a great plus if you're staying a week or longer and is affordable all in all it's a great hotel

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Thank countryboislu88
Manager_11525, Manager at Extended Stay America - Atlanta - Alpharetta - Rock Mill Rd., responded to this review

The team and I appreciate your remarks. I'm so pleased to hear that our staff provided you with excellent customer service and that you enjoyed our hotel's offerings during your stay. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.

Reviewed 7 February 2017

I had a great stay with all services at my doorstep without any hindrances. Did get excellent customer service, clean and tidy room, beautiful view from the window making my stay even more memorable. I would definitely recommend this to anyone who is visiting alpharetta. I haven't stayed at any of their other branches but this one for sure is...

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Thank SYED F
Manager_11525, Manager at Extended Stay America - Atlanta - Alpharetta - Rock Mill Rd., responded to this review

Your feedback is important. Thank you for sharing. It is great to see you had an excellent stay at our hotel with great customer service and clean room accommodation that were to your liking. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

Reviewed 29 January 2017 via mobile

I am staying in this hotel with family for more than 2 weeks now and finding easy and comfortable.. staff are so good and very helpful. I would definitely prefer to stay in this hotel in future as well.

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Thank Suthakar K
Manager_11525, Manager at Extended Stay America - Atlanta - Alpharetta - Rock Mill Rd., responded to this review

We appreciate you taking the time to share your experience and for choosing to stay with us. It is great to know you are comfortable staying at our hotel and that our staff have made a good impression. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to...

Alpharetta, Georgia
Reviewed 18 January 2017 via mobile

Manager and staff were very professional and accommodated me with all me needs during my visit. I will definitely refer family and friends to this location as well as book this location for future trips. Thanks for a great stay!!!

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Thank mseymour1030
Manager_11525, Manager at Extended Stay America - Atlanta - Alpharetta - Rock Mill Rd., responded to this review

We appreciate you taking the time to share your experience. I am pleased you were well accommodated with excellent customer service from our staff. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.

Rhinebeck, New York
Reviewed 5 January 2017

I'm sure the staff mean well, but they talk too much and lack in efficiency. I stay here maybe once a month for a one night stay, and I always dread check in. So much so that I'll probably start looking to stay at a different hotel I think they really need to start being more aware that when travelers...

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Thank j g

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry

Additional Information about Extended Stay America - Atlanta - Alpharetta - Rock Mill Rd.

Address: 1950 Rock Mill Rd., Alpharetta, Alpharetta, GA 30022
Region: United States > Georgia > Alpharetta
Price Range: RM301 - RM430 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Atlanta - Alpharetta - Rock Mill Rd. 2.5*
Number of rooms: 101
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Questions & Answers

Questions? Get answers from Extended Stay America - Atlanta - Alpharetta - Rock Mill Rd. staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms on the end provide easy access to exits and parking”
 of 5 bubbles djjohns2n, 22 Mar 2017 | Read review
“Rooms on the south side are quieter, corner suites are large and beautiful.”
 of 5 bubbles 885syedf, 7 Feb 2017 | Read review
“Hallways smelled like smoke, BUT I did NOT smell any smoking odor though once I was in side my non-smoking room.”
 of 5 bubbles garyr329, 16 Nov 2015 | Read review
“Demand kitchen utilites.”
 of 5 bubbles 36vedats, 1 Sep 2015 | Read review
“A queen bed here is actually a full so if you want to have two people in a bed make sure it's kids. 2 adults don't fit comfortably in a full bed.”
  • Horrific!  Moldy food in AC unit!
  • Poor workmanship.
  • Cheap chair falling apart.
  • Filthy chair.
  • Beginnings of mold?
  • Filthy fan vents.
  • Filthy fan switches.
  • Towel rack falling apart.
 of 5 bubbles Marriott4, 16 Jul 2013 | Read review
5 of 5