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Holiday Inn Express & Suites

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Holiday Inn Express & Suites
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322 Reviews from our TripAdvisor Community

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Showing 313: English reviews
Weston-super-Mare, United Kingdom
Reviewed 23 February 2015

The best thing about this hotel is the professionalism of the staff, who are very friendly and efficient. The hotel does the basic things well - the bed was very comfortable and conducive to good sleep, the furniture was nice and practical, and the lounge/reception was nicely appointed. Some things that could improve the hotel: change the net curtains in...

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Helpful?
4Thank aintynice
Michelle W, Public Relations Manager at Holiday Inn Express & Suites, responded to this review

Thank you for your comments about your recent stay with us. We do follow IHG breakfast standards but will share this with our team so we do a better job with offering the brand variety. Your business is important to us, so we appreciate you and look forward to your next visit.

Katy, Texas
Reviewed 18 February 2015

In town on a business trip. My company had booked me into a different hotel. I only stayed there one night. It was awful. My wife and I usually stay at Holiday Inn's. After the bad hotel the first night I moved myself here. I felt like I was at a 5 star hotel. This chain never disappoints. Nice spacious...

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Helpful?
4Thank SpringTxDigger
Michelle W, Public Relations Manager at Holiday Inn Express & Suites, responded to this review

We appreciate the kind words about our team and your recent experience. Your business is important to us, so we hope you return soon.

Cumming, Georgia
Reviewed 18 February 2015

We are locals that had the misfortune of having our power go out during the ice storm. We stayed here because it's close to my husbands work. The staff, especially Herman at the front desk, were great. Herman made us feel at home and was so very nice to my little boy! The rooms are fresh, clean and relaxing. They...

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Helpful?
4Thank bld62
Michelle W, Public Relations Manager at Holiday Inn Express & Suites, responded to this review

We appreciate your kind review. We are happy we were able to assist you during the recent in climate weather. Thank you for noting Herman. He is a great asset to our team. We hope you will return in the future for a leisure trip. Thank you for your business.

Miami, Florida
Reviewed 17 February 2015

We came with our family of 4 and had great time. The hotel was clean, seems brand new. Room and bed was very comfy. Breakfast was a lot better than I expected for a Holiday Inn class hotel, in fact the entire hotel was a lot better than I expected. You can't beat this place for the price. Staff was...

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Helpful?
4Thank LC_MP98
Michelle W, Public Relations Manager at Holiday Inn Express & Suites, responded to this review

Thank you for your generous review. We are pleased to hear your entire family had a great stay. We always want to exceed our guest expectations. We look forward to your next visit.

Reviewed 13 February 2015

We stayed during a home remodel and Herman took very good care of us! Then horel was incredibly clean and very convenient to restaurants, a shopping and commuting. The free breakfast was outstanding!!!

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Helpful?
4Thank Laurie P
Michelle W, Public Relations Manager at Holiday Inn Express & Suites, responded to this review

Thank you for your review. We are happy to hear Herman took good care of you. We hope you will be back soon and stay with us! Your business is important to us.

San Jose, Costa Rica
Reviewed 3 February 2015 via mobile

This Holiday Inn Express, is really nice. Suites are big. Sofa, desk, king bed, Microwave etc etc. Looks like new. The front desk people really nice. I am really impressed by the Luxury of the rooms. I absolutely love it. It has pool, gym, nice lobby, plenty parking space and greate prices. Near from malls and food courts. A+

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4Thank Walter R
Michelle W, Public Relations Manager at Holiday Inn Express & Suites, responded to this review

Thank you for your review. We are pleased you had a nice stay. Thank you for your business. We hope you return soon.

Fort Lauderdale, Florida, United States
Reviewed 29 January 2015

We have stayed here before when this was a Hotel Sierra, and we were a little concerned that it was under another brand now but the change did not affect the quality of our stay at all, if anything it was better! The hotel location is great, very close to the 400 so it is an easy drive to just...

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Helpful?
3Thank Dean C
Michelle W, Public Relations Manager at Holiday Inn Express & Suites, responded to this review

Thank you for your detailed and kind review. We are pleased to hear you returned to experience our new hotel and brand. We hope you will continue to be our loyal guest and can not wait to welcome you back in the near future.

San Antonio, Texas
Reviewed 24 January 2015

I was staying here on business for a while. This hotel was available although I am a Marriott guy and wanted to stay at the full service Marriott down the road. After my first week there, I decided to stay. Not only the good rooms but mostly the service from the front desk. Randy was especially helpful. Long story short,...

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Helpful?
3Thank Kevin H
Michelle W, Public Relations Manager at Holiday Inn Express & Suites, responded to this review

We are thrilled to hear you gave us a chance and our team, including Randy made your stay excellent. We appreciate you and your loyalty and can not wait to have you back again soon. We want to be your only home away from home every time your travels bring you back to Alpharetta!

Hilton Head, South Carolina
Reviewed 23 January 2015

Not the fanciest place in town, but a great value in the hi tech Alpharetta area. The staff is very friendly, particularly Randy and Herman at the front desk. Shuttle service works well and you can walk to, without exaggeration, more than 25 restaurants.

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Helpful?
3Thank JN843
Michelle W, Public Relations Manager at Holiday Inn Express & Suites, responded to this review

Thank you for noting our excellent team members. Randy and Herman are a great part of our entire wonderful staff. We appreciate you and your business. We hope to see you back in the near future.

Alpharetta, Georgia
Reviewed 19 January 2015

As I walked into the room, the soothing music warmed my soul as I discovered a perfectly designed space with every comfort you could imagine. Everything was placed in perfect harmony from the flat screen television to the compact kitchen with amazing coffee and tea. The bed was absolutely the most comfortable bed I have encountered in all my travels...

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Helpful?
3Thank World T
Michelle W, Public Relations Manager at Holiday Inn Express & Suites, responded to this review

Wow, thank you for your wonderful review. We are so pleased to hear we not only met, but exceeded your expectations. We can not wait to welcome you back soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The new Holiday Inn Express & Suites delivers a fresh take on modern day travel by beautifully blending southern hospitality and charm with intelligent design, stress-free service and free-flowing amenities. Its 124 smartly designed suites feature flat panel TVs, MP3 docking stations. Our features include breakfast with our signature cinnamon rolls and pancakes, WI-FI throughout the hotel. Conveniently located off Windward Parkway with easy access to fast-paced Atlanta just 35 miles south. ... more   less 

Additional Information about Holiday Inn Express & Suites

Address: 12505 Innovation Way, Alpharetta, GA 30004 (Formerly Hotel Sierra Alpharetta)
Region: United States > Georgia > Alpharetta
Price Range: RM366 - RM1,084 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express & Suites 3*
Number of rooms: 124
Reservation Options:
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Hotel Style:
#1 Business Hotel in Alpharetta
#5 Romantic Hotel in Alpharetta
#8 Family Hotel in Alpharetta
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites staff and other travellers.
3 questions
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alpharetta
over a year ago

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Questions? Get answers from Holiday Inn Express & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms on the bottom floor were quiet and close to everything including the breakfast buffet in the morning”
 of 5 bubbles lauradA7497VX, 29 Oct 2016 | Read review
“Far enough away from GA 400 highway that I didn't hear any traffic noise.”
 of 5 bubbles DealHawk2, 29 Sep 2016 | Read review
“Tons of eating places surrounding this area.”
 of 5 bubbles JilliansDad, 24 Aug 2016 | Read review
“we were at the end of the hall and it was very quiet and we had a view of our car which was good to check up on.”
 of 5 bubbles 438jasminem, 4 Jul 2016 | Read review
“My room was near an exit -- very quiet and easy to get to without disturbing others. Worked well.”
 of 5 bubbles S570XLannep, 30 May 2016 | Read review
5 of 5