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Residence Inn Atlanta Alpharetta/North Point Mall

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Traveller (99)
Room & Suite (68)
Dining (9)
Overview
  • Excellent46%
  • Very good33%
  • Average13%
  • Poor4%
  • Terrible4%
Travellers talk about
“north point mall”(31 reviews)
“american girl”(31 reviews)
“bean bag chairs”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
3 Star accommodation
All hotel details
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Rooms
5 Sep6 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (215)
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211 results
Traveller rating
92
71
28
10
10
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LanguageEnglish
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92
71
28
10
10
Show reviews that mention
All reviewsnorth point mallamerican girlbean bag chairsfront deskfully equipped kitchenliving areatake homelocation was perfectupon checkfree breakfastwould stay here againnice roomfitness centerpopcornmoviegirlsdoll
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1 - 5 of 211 reviews
Reviewed 10 July 2018 via mobile

LOCATION right in the north point mall complex with shuttle offered and close to 400 highway 4 stars BUILDING/AMENITIES I am pretty sure this was formerly an apt complex. Building is dated and in need of renovation Large outdoor pool looked nice but we didn’t...More

Thank nomadsister
Response from laurie6640, General Manager at Residence Inn Atlanta Alpharetta/North Point MallResponded 12 July 2018

nomadsister - Thank you for taking the time to write such a thorough review. I hope that I can clarify a few of the items in question. We actually were never an apt complex but we were a prototype of Residence Inn by Marriott's back...More

Reviewed 9 June 2018 via mobile

I am currently staying in this hotel while undergoing a renovation at my home. The customer service here is atrocious. My mother who is disabled had a defective key. They accused her of lying and made her wait for over 15 minutes before someone escorted...More

Thank Victoria P
Response from laurie6640, General Manager at Residence Inn Atlanta Alpharetta/North Point MallResponded 10 June 2018

Ms. Victoria - I'm very sorry that you had these experiences during your stay. I know that when your mother came up about the keys, he was the only person at the desk at that time. He may have needed to pull someone from another...More

Reviewed 29 May 2018

This is our 3rd stay in a Residence Inn by Marriott. We arrived to a cordial greeting by the front desk and was informed that there was a second floor room awaiting us, although a 3rd floor room was blocked by a front desk receptionist...More

Thank Whiccup
Response from laurie6640, General Manager at Residence Inn Atlanta Alpharetta/North Point MallResponded 30 May 2018

Dear Whiccup - Thank you so much for taking the time to review the hotel. We greatly appreciate your understanding with everything going on but we will definitely bring these items up as Teachable Moments for our team to ensure that we focus on that...More

Reviewed 28 May 2018 via mobile

Arrived on Friday evening and greeted by friendly front desk staff. Check in went well. Got to the room, first glance was good....beds were comfortable. Busy weekend. Breakfast was average...the eggs were really runny, but the rest was good. Housekeeping only cleaned 1 of the...More

Thank Adrienne B
Response from laurie6640, General Manager at Residence Inn Atlanta Alpharetta/North Point MallResponded 28 May 2018

Ms. Adrienne B - Thank you for taking time to fill our a Trip Advisor from your stay. We are always looking for feedback. I do apologize about the eggs and I will address that with our team to correct that swiftly. I can only...More

Reviewed 24 April 2018

All Residence Inn's are great, its those that also come in that can make it negative. A lot of smoking/smoke in the hallways and noise. People would leave their doors open/slam close and walk back and forth to rooms. No offense to Marriott but I...More

Thank Ami J
Response from laurie6640, General Manager at Residence Inn Atlanta Alpharetta/North Point MallResponded 25 April 2018

amilin5 - Thank you for taking the time to write a review. I'm very sorry that the stay did not exceed your expectations due to other guest noise and smoking issues. I appreciate the feedback and always promote guest to let us know during the...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Pets Allowed ( Dog / Pet Friendly )
Free Parking
Business Centre with Internet Access
Wheelchair Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Self-Serve Laundry
Children Activities (Kid / Family Friendly)
Airport Transportation
Multilingual Staff
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
US$123 - US$320 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$123 - US$320 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (99)
Room & Suite (68)
Dining (9)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
wwhitlock
19 May 2016|
AnswerShow all 4 answers
Response from raj7227 | Reviewed this property |
Yes they have shuttle service and check with the hotel manager, she is the best manager I have ever seen very helpful
0
Votes
Fryan4
14 September 2015|
AnswerShow all 2 answers
Response from laurie6640 | Property representative |
It is very close but not within walking distance. A cab or Uber would be the best way to go.
0
Votes
Room Tips
"Rooms away from the elevator are best!"
Read review
"Make sure away from big groups"
Read review
"Corner suites are my favorite on the 3rd floor."
Read review
"There are several ADA rooms that are done well."
Read review
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