Barrier Reef Dr, San Pedro, Ambergris Caye Belize
E-mail hotel
2 people are viewing this hotel
US$485
Get rewarded with One Key
US$485
Get rewarded with One Key
US$510
US$405
Booking.comUS$510
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
View all photos (1,154)1,154
Room & Suite (372)
Videos (2)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
Learn moreAbout
#4 of 146 hotels in Ambergris Caye
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
The Phoenix Resort is a beachfront luxury boutique resort located on Ambergris Caye, Belize. We are on the beach in San Pedro, walking distance to boutiques, bars, dive shops and restaurants. Red Ginger is our on-site restaurant that serves breakfast, lunch, dinner and room service daily. Sol Spa is our on-site day spa. We have 2 pools - a heated main pool and separate lap pool - and a fitness center with a peloton bike and more. Your children will love our Kids Club with its daily programming of wonderful activities for the little ones. We also offer many other free activities including yoga, painting classes, face-painting, chocolate, s'mores, wine, & rum tastings, and a free daily cocktail mixer at our upstairs bar. We also provide ground taxi transfers, daily housekeeping and turn down service, coffee, bottled water, Wi-Fi, in-suite bluetooth wireless speakers, (Malin+Goetz) bath products, bicycles and kayaks, which are all complimentary. Book your stay now. See you soon!
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Children Activities (Kid / Family Friendly)
Wifi
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Heated pool
Yoga classes
Coffee shop
Restaurant
Breakfast available
Complimentary welcome drink
Happy hour
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Diving
Snorkelling
Bicycle tours
Kids club
Free airport transportation
Free shuttle or taxi services
Airport transportation
Car hire
Business Centre with Internet Access
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Manicure
Massage
Pedicure
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
Clothes dryer
Dry cleaning
Laundry service
Washing machine
Show more
Room features
Allergy-free room
Air conditioning
Private beach
Additional bathroom
Private balcony
Kitchenette
Cable / satellite TV
Complimentary toiletries
Room service
Safe
Seating area
Iron
Dishwasher
Microwave
Refrigerator
Kitchenware
Flatscreen TV
Show more
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Modern
Great View
Languages Spoken
English, Spanish
Hotel links
Location
100Great for walkers
Grade: 100 out of 100
79Restaurantswithin 0.5 km
25Attractionswithin 0.5 km
Barrier Reef Dr, San Pedro, Ambergris Caye Belize
E-mail hotel
Getting there
Car HireSee all San Pedro car hire
1274Reviews61Q+A100Room tips
Reviews
Traveller rating
- 1,223
- 47
- 4
- 0
- 0
Time of year
Traveller type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
+1
The Phoenix was the perfect spot for our family of 4 trip to Belize- it was so nice to have the amenities of a hotel and the space of a condominium. The staff was fantastic- so kind and engaging with our 9 and 12 year old. The front desk staff helped us with all of our dinner reservations. Pool bartenders were so fun and made the best drinks. The room was impeccably clean the duration of our stay. We had breakfast 4 times at the Red Ginger and it was always delicious. I have never felt more welcomed at a resort before and would recommend The Phoenix to anyone heading to Belize!
Read more
Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Pamela Simmons, General Manager at The Phoenix Resort
Responded 1 week ago
Hi marywW6419NI, Thank you for your fantastic 5-star review! We're delighted to hear that The Phoenix was the perfect spot for your family trip to Belize. It's great to know that our combination of hotel amenities and spacious suites, along with our engaging staff, contributed to a memorable stay for you and your family. We appreciate your kind words about our front desk staff, pool bartenders, and the cleanliness of your room. We're especially pleased that you enjoyed the delicious breakfast at Red Ginger. Your recommendation means a lot to us, and we look forward to welcoming you back whenever you're in Belize. Thank you for choosing The Phoenix! Warm regards, Pamela
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
The Phoenix Staff are amazingly kind and professional. The staff's commitment to ensuring an effortless, 5 star vacation, begins the moment you walk through the door, with personal greetings, hot towels and island punch. Since 2010, the Phoenix has been our home away from home when we visit Ambergris Caye. We attribute the success of the Phoenix to the Belizean Staff and are humbled by their graciousness. Our accommodations are always five star. Enjoying the stunning sunrise while lounging on the wrap around deck, with your morning beverage is nothing but magical. The Condos are expansive, with fabulous views and can easily accommodate a large family. The resort's location is perfect. Nicely, tucked away from any island hustle and bustle while remaining within a 10 minute walk to city center, grocery stores, art galleries, and more. We prefer to spend our time fishing & diving, napping and partaking in the resort's pool bar happy hour. The fresh fish caught hours earlier, are prepared beautifully at the resorts, restaurant , Red Ginger. ( our favorite catch from this trip, Chef's fried Barracuda, and tarter sauce ) The Phoenix Resort provides guests with state of the art services, including app technology and most recently, elevator accessibility. Enga Santman…
Read more
Date of stay: August 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Let the wonderful Belizean Staff take care of all of your needs> Effortless Holiday.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Pamela Simmons, General Manager at The Phoenix Resort
Responded 1 week ago
Hi engas, Thank you so much for taking the time to share your wonderful review! We are delighted that The Phoenix has become your home away from home since 2010. It's a pleasure to hear that you attribute the success of your experiences to our dedicated Belizean staff, and we are equally humbled by your kind words about their graciousness. It sounds like you've truly embraced the beauty of Ambergris Caye and The Phoenix. We're thrilled that you enjoy the stunning sunrise from the wrap-around veranda and that our spacious suites with fabulous views meet your expectations, providing a magical experience for you and your family. Your appreciation for our ideal location, tucked away from the hustle and bustle but still within a convenient 10-minute walk to the town center, grocery stores, art galleries, and more, is truly valued. It's fantastic to know that our guests can enjoy both tranquility and accessibility. We're pleased to hear that you make the most of your time with activities such as fishing, diving, napping, and indulging in the delights of our pool bar happy hour. The fact that you enjoyed the freshly caught fish at Red Ginger, our on-site restaurant, is music to our ears. We appreciate you highlighting our commitment to providing state-of-the-art services, including elevator accessibility. Our goal is to continually enhance the guest experience, and your positive feedback reinforces our dedication to delivering top-notch services. Thank you once again for your glowing review. We look forward to welcoming you back to The Phoenix for many more magical moments in the future! Warm regards, Pamela
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The service at this resort is the absolute best! They go above and beyond to make sure that you are served well. They make recommendations, reservations, provide regular cleaning and turn down service. My friend left something in her room when checking out and they came to the airport to return the items. They are the best and make you feel like family.
Read more
Date of stay: November 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Pamela Simmons, General Manager at The Phoenix Resort
Responded 2 weeks ago
Hi 73ethana, Thank you for your glowing review! We're thrilled to learn that you had an exceptional experience at our resort, and it warms our hearts to hear that our team provided top-notch service. From recommendations and reservations to daily housekeeping and turn-down service, we strive to ensure our guests feel pampered and at home. We're particularly grateful for your kind words about our team going the extra mile to return your friend's forgotten items at the airport. This dedication reflects our commitment to treating our guests like family. We look forward to the pleasure of welcoming you back to our resort for more memorable experiences. Thank you for choosing our resort! Warm regards, Pamela
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
There is no resort in San Pedro our family would rather stay than here. The rooms have comfortable accommodations, they are beautifully decorated, and are stocked with everything you need for your stay. The pool setting is gorgeous and a beautiful place to relax and enjoy the beach view. You won’t want to miss the nightly guest activities. From rum tasting, to chocolate tasting, canvas painting, and the awesome rum punch happy hours. You’ll always find amazing food at the red Ginger. There you will find simple pleasures and exquisite, exotic food. Above all of this, the staff at the Phoenix is top-notch. Friendly and accommodating staff members are always around to greet you and make sure your stay is a pleasant one. Since our first stay six or seven years ago, till now, the Phoenix has always been our choice resort in San Pedro every year. You won’t regret your decision to stay at this amazing resort.…
Read more
Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Pamela Simmons, General Manager at The Phoenix Resort
Responded 3 weeks ago
Hello 809crestac, Thank you for sharing your wonderful experience at our resort! We're delighted to hear that you enjoy our comfortable rooms, beautiful decor, and the well-stocked amenities. It's fantastic to know that you find the pool setting and beach view appealing, and we're thrilled you've been partaking in our nightly activities, from rum and chocolate tastings to canvas painting and the evening happy hour. We appreciate your kind words about the dining experience at the Red Ginger. Our team takes pride in providing simple pleasures and serving delicious food. It's truly heartening to hear that our friendly and accommodating staff has consistently contributed to making your stays enjoyable over many years. Thank you for choosing The Phoenix as your resort in San Pedro each year. We look forward to welcoming you and your family back and ensuring your future stays are just as memorable. Warm regards, Pamela
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is the place to stay if you’re staying on San Pedro!! A stone’s throw from the airport. Right on the water and walking distance to many of the restaurants and bars nearby!! Most importantly, the resort itself is amazing! From the staff to the amenities and cleanliness of the rooms and entire resort!! The staff makes you feel like family and they’re always a good time when you see them around the property!! Don’t overthink it, this is home!!
Read more
Date of stay: October 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Pamela Simmons, General Manager at The Phoenix Resort
Responded 2 weeks ago
Hi Passport324595, Thank you for your glowing review! It's wonderful to know that you appreciated our beachfront location, proximity to town, and the convenience of being near restaurants and bars. We are especially grateful for your kind words about our staff, amenities, and the cleanliness of our rooms. We hope to have the pleasure of welcoming you back soon! Warm regards, Pamela
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our second time back and we loveeee The Phoenix!! The staff is phenomenal, the food & bartenders are wonderful and we can’t wait to come back again!!! Thanks for always being our favorite place to stay in San Pedro!
Read more
Date of stay: October 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Pamela Simmons, General Manager at The Phoenix Resort
Responded 2 weeks ago
Hello 710sydneye, Thank you for sharing your fantastic review! We're so pleased to hear that The Phoenix is your favorite place to stay in San Pedro. Welcoming returning guests is always a pleasure, and we're happy to know you enjoyed the phenomenal service from our staff, the delicious food, and the wonderful bartenders. We look forward to having you back for the third time! Your continued support means the world to us. Warm regards, Pamela
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Phoenix is hands down the best place to stay in San Pedro. The service is unbeatable and the staff are so kind and helpful. Rooms are beautiful. Restaurant on site is fantastic. Location is ideal. We’ve stayed here at least 6 times and wouldn’t stay anywhere else!
Read more
Date of stay: October 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Pamela Simmons, General Manager at The Phoenix Resort
Responded 2 weeks ago
Dear 601christal, Thank you for your kind words! We are so glad that you find our staff to be kind and helpful, and we appreciate your positive feedback on our rooms, the restaurant, and our location. We deeply appreciate your loyalty, and we can't wait to welcome you back for another unforgettable stay. Warm regards, Pamela
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From the moment you walk on the property to the second you depart, the staff is so friendly and always smiling. I have never had less than 5 star service. The rooms are so clean, spacious and cozy. Location, location, location. Centrally located in San Pedro, we are able to walk or drive our cart to so many local spots in the area. Only place we stay when we are in Ambergris Caye!
Read more
Date of stay: October 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Pamela Simmons, General Manager at The Phoenix Resort
Responded 2 weeks ago
Hi chasem606, Thanks a million for your stellar review! We're delighted you enjoy the great service, friendly smiles, spacious and clean rooms, and our prime location in San Pedro. Being your go-to spot in Ambergris Caye is an honor! Can't wait to welcome you back for more fun in paradise. Warm regards, Pamela
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I think this was about our fifth return to The Phoenix. That alone speaks volumes. The condos are spectacular and the location is perfect, just on the edge of downtown. Stores and restaurants are a 5-minute walk, but noise at night is a world away. The consistent factor that makes us return, however, is the staff. Everyone from the front desk personnel to the night-time security guard, to the restaurant/bar staff is incredibly friendly and welcoming. Not "tourist friendly" but genuinely hospitable. They are proud of their island and country, and they want to welcome you and show you its treasures.
Read more
Date of stay: August 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Pamela Simmons, General Manager at The Phoenix Resort
Responded 1 week ago
Hi santmanmark, Thank you for your wonderful review and for choosing The Phoenix for your fifth stay. We're delighted that you appreciate our spectacular suites and the convenient yet peaceful location just on the edge of town center. Your kind words about our staff, from the front desk to the restaurant and bar team, mean the world to us. We take great pride in our genuine hospitality and passion for showcasing the treasures of Belize. Thank you for your loyalty, and we can't wait to welcome you back for another wonderful stay. Warm regards, Pamela
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is the second time I’ve visited and stay at The Phoenix Resort. The experience has been the same both times, amazing! Let’s start with the staff. From the minute we stepped off the plane we were greeted with smiling faces and top tier hospitality. Every member of the staff made us feel at home and tended to our every need. The owners of the Resort were even on site and checking on everyone to make sure they were ok. Another thing I noticed, and appreciated was the cleanliness of the property. Absolutely immaculate! Oh and I’m not sure where they got their AC units from, but my God! The coldest and best I’ve ever felt, which when you’ve been out in the sun all day by the pool or fishing, that is something you look forward to when you come back to your room. The food and drinks at their restaurant that’s onsite “The Red Ginger” was really good from breakfast to dinner. Any activities that we were interested, the front desk made a call and had them booked right away for us. Extremely convenient for us! I fell in love with San Pedro the first time and a lot of it had to do with the experience I’ve had with The Phoenix Resort. Thank you all for making it so memorable, and I will be back again. …
Read more
Date of stay: August 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Pamela Simmons, General Manager at The Phoenix Resort
Responded 5 days ago
Hello 652frankyc, Thank you so much for taking the time to share your wonderful experience. Our team takes great pride in providing top-tier hospitality, and we're delighted to learn that every member of our staff contributed to making you feel at home. It's fantastic to know that our front desk team was able to assist you promptly in arranging activities and making your stay even more enjoyable. We strive to provide a seamless and convenient experience for our guests, and we're glad to have succeeded in your case. We are also pleased to hear that you enjoyed the dining experience at Red Ginger for breakfast, lunch, and dinner. It's heartening to hear that you appreciated the cleanliness of our property and the efficiency of our AC units – we understand the importance of a comfortable retreat after a day of outdoor activities. Your words about falling in love with San Pedro and attributing it to your experiences at The Phoenix Resort are heartwarming. We are honored to have played a part in making your time in Belize memorable. We sincerely appreciate your continued loyalty, and we look forward to welcoming you back for another fantastic stay. Warm regards, Pamela
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$482 - US$687 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the phoenix hotel san pedro
LOCATION
BelizeBelize CayesAmbergris CayeSan Pedro
NUMBER OF ROOMS
28
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingTHE PHOENIX RESORT: UPDATED 2023 Hotel Reviews, Price Comparison and 1,154 Photos (San Pedro, Belize) - Tripadvisor
Frequently Asked Questions about The Phoenix Resort
Which popular attractions are close to The Phoenix Resort?
Nearby attractions include Hol Chan Marine Reserve (0.2 km), Belizean Arts (0.2 km), and Belizean Breezes Soap Co. and More (0.2 km).
What are some of the property amenities at The Phoenix Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Phoenix Resort?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Phoenix Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
What are some restaurants close to The Phoenix Resort?
Conveniently located restaurants include Caroline's Cookin', Izzy's Smoothies Snacks & Juice Bar, and Pupuseria Salvadoreno.
Are there opportunities to exercise at The Phoenix Resort?
Yes, guests have access to a pool, a fitness centre, and yoga classes during their stay.
Does The Phoenix Resort have airport transportation?
Yes, The Phoenix Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Phoenix Resort?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at The Phoenix Resort?
The staff speaks multiple languages, including English and Spanish.
Does The Phoenix Resort have any great views?
Yes, guests often enjoy the harbour view available here.