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The Phoenix Resort

1,022 reviews
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Traveller (856)
Room & Suite (299)
Storyboard
Overview
  • Excellent95%
  • Very good4%
  • Average1%
  • Poor0%
  • Terrible0%
Travellers talk about
“red ginger”(211 reviews)
“lap pool”(34 reviews)
“sol spa”(27 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
All hotel details
Offers from The Phoenix Resort
Offers & Announcements: Feb 2018 Discounts
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Reviews (1,022)Write a Review
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All reviewsred gingerlap poolsol spachocolate tastingin towngolf cartcell phoneambergris cayefire stationfull kitchenbottle of rumpool stafffront desk stafflaundry detergentpool barwrap around balconybedroom suite
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21 - 25 of 999 reviews
Reviewed 21 December 2017

I had no clue what San Pedro, Belize, was like before visiting, but I learned that our decision to stay at The Phoenix Resort was the best decision we made! The customer service was phenomenal, something we learned six months before visiting in email communication...More

1  Thank nataliejharms
Reviewed 19 December 2017

The staff had everything ready for us when we arrived. Seven great days enjoying the pool, and the poolside bar. The hotel set up three excursions for us that were great, we even went on the "No Rush" catamaran on two different days. Steve and...More

Thank Orlando A
Reviewed 11 December 2017

We really enjoyed our week at The Phoenix. We had a two room Bedroom suite with a view of water. The room was spotless and very comfortable. The staff at The Phoenix were always eager to please and very helpful. This was one the best...More

1  Thank JJTravelers87
Reviewed 9 December 2017 via mobile

The Phoenix Resort exceeds expectations every chance they get. From the moment we booked the property, the front-desk staff e-mailed us an extensive itinerary of restaurants in the area, as well as completely arranged our transportation to the hotel from Belize City (they booked our...More

1  Thank SchasBeele
Reviewed 29 November 2017 via mobile

I didn’t want to leave! The Phoenix is an amazing resort with outstanding customer service. Everyone at the resort went above and beyond to make sure my friends and I had the perfect stay! The moment we arrived the staff treated us with welcome drinks...More

Thank samantha b
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134567200
About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free Parking
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Free Parking
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$250 - US$525 (Based on Average Rates for a Standard Room)
Hotel Style
#1 Spa Hotel in San Pedro
#1 Romantic Hotel in San Pedro
#7 Business Hotel in San Pedro
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$250 - US$525 (Based on Average Rates for a Standard Room)
Hotel Style
#1 Spa Hotel in San Pedro
#1 Romantic Hotel in San Pedro
#7 Business Hotel in San Pedro
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (856)
Room & Suite (299)
Pool & Beach (133)
Dining (13)
Family and Play Areas (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
evegrow9
20 December 2017|
AnswerShow all 7 answers
Response from Mark M | Property representative |
To re-iterate the other comments, yes, we're a short distance (2 minute drive) from the water taxi dock. Just take the next available taxi when you disembark and we'll pay the driver upon arrival, and provide complimentary... More
1
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Beachydix
8 December 2017|
AnswerShow all 2 answers
Response from Mark M | Property representative |
Yes, we work with great bonefishing guides and would be very happy to set this up for you. Please contact us via email or phone using the links on our Trip Advisor main page or via our website and we can assist you. - Mark... More
1
Vote
tracyroo
27 September 2017|
AnswerShow all 2 answers
Response from CajunCindy | Reviewed this property |
I'm sorry but we didn't bring kids and we weren't looking out for anything geared to kids. I do recall seeing younger children at the hotel but don't know of children's activities.
1
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12345616
Room Tips
"There are no bad views here. If you are at The Phoenix, you have an excellent view."
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"All the rooms have large balconies/patios. I would try and get a room right on the beach front next time."
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"We stayed on the third floor which meant we had a great view, but there is no elevator, so be prepared to..."
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"Rooms facing the Caribbean are the best."
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