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The Phoenix Resort

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The Phoenix Resort
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890 Reviews from our TripAdvisor Community

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There are newer reviews for The Phoenix Resort
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Showing 871: English reviews
Christchurch, New Zealand
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 August 2016

Its a long way to Belize from New Zealand and I was a bit nervous relying on website info. I was also a bit suspicious as Tripadvisor only had excellent and good reviews. However I can say that the excellent and good reviews are completely justified. From being met at the airport, to the welcome drink and guided tour of... More 

Helpful?
1 Thank Jeff I
Atlanta, GA
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 23 August 2016

An overall great experience. Pros: - Location (easy walking to restaurants and town, and 3 minute comp. cab ride from airport) - Small number of rooms, so not overcrowded - Great pool area - Very nice suites with ultra comfy beds and other nice amenities (iPad, cell phone...) - Friendly and attentive staff - Excellent food at the onsite restaurant... More 

Helpful?
1 Thank JBATL
Barcelona, Spain
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 23 August 2016

There is not much I can say about this hotel that others have not said. Superb room - but it goes way beyond a room. I had booked a two bedroom "room" only to find it had a huge living room with kitchen area (including a full American style fridge/freezer with ice maker), two full bathrooms and a balcony bigger... More 

Helpful?
2 Thank MM-BCN
Vandalia, IL
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 23 August 2016

My wife and I stayed at The Phoenix 1 week post Earl! San Pedro is resilient and went straight to work cleaning up the devastation, rebuilding and getting everything operational. The Phoenix is centrally located and within walking distance for shopping, grocery and liquor stores. The accommodations are incredible, we stayed on the 3rd floor (5-c)2 bedroom 2 bath with... More 

Helpful?
Thank il_drummer
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 August 2016

We had a wonderful time and lots of interaction with staff at the Phoenix. We arrived at the Phoenix the day prior to Hurricane Earl. The management/staff (MS) was very helpful during our entire stay. Given that they don't get hurricanes often, their preparation for, reaction to and recovery from the hurricane was exemplary. Mark the General Manager lives next... More 

Helpful?
3 Thank Kyle D
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 August 2016

The Phoenix Resort is modern, clean, safe and the location is perfect! Family of 7 traveling and the Phoenix sent a van, gratis, to the SP airport to transport us to the resort. Upon arrival, we were greeted with a tray of cool cloths to refresh us. Anna took us on a brief tour of the resort while the porter... More 

Helpful?
2 Thank Kiderly
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 August 2016 via mobile

Our family took a last minute trip to Belize and my husband found the Phoenix resort. We could not believe the welcome we received from the entire staff, and the accommodation was 1st class. We took advantage of all the the resort had to offer, kayaks, bikes, the pools, the restaurants, all of it. The beds are luxurious, and they... More 

Helpful?
2 Thank Casey L
Houston
Level Contributor
83 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 31 July 2016 via mobile

Who wants to come back to a room that is 82 degrees? New technology to save electricity shuts a/c off after 30 minutes. Go to lunch, it goes up to 82 degrees. Go to dinner, it goes up to 82 degrees. Go to the pool, come back to 82 degrees. For the energy conscious, you can have it. Give me... More 

Helpful?
7 Thank floppyhatgigglinggal
Irvine, California, United States
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 30 July 2016

This place was head over heels better than any other place in Ambergris Caye. It starts when you walk in, the front desk people are all friendly and helpful. The price may appear to be a bit more than other hotels, but with all the other fees other hotels charge along with all that the Phoenix includes in their price,... More 

Helpful?
3 Thank Andrew R
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 July 2016

I cannot rave enough about our stay at the Phoenix! Our room was spacious and well equipped with a full kitchen, washer dryer, expansive patio, iPad for our stay, the list goes on. The staff was helpful and courteous. We truly felt at home here and cannot wait to return.

Helpful?
1 Thank Jamie M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Phoenix Resort is a modern and luxurious beachfront resort found on Ambergris Caye, Belize, and in the charming town of San Pedro. The Phoenix Resort features 27 beautifully-finished & spacious condominium suites, gourmet food served at on-site restaurant Red Ginger, the on-site services of Sol Spa, San Pedro's original and most popular day spa, a beautiful saline chlorinated and heated main pool & separate lap pool, pool bar, on-site fitness center, business center, front desk & concierge services from 6am to 11pm, free WiFi, 24 hour security, and the perfect location beachfront in the heart of San Pedro, the social center of Ambergris Caye. All suites face the Caribbean and offer plush Serta pillow top mattresses, 100% cotton linens & robes, Jacuzzi tubs & separate showers, Aveda bath & body products, flat screen TVs, DVD players, Bose wireless speakers, in suite iPads, full kitchens, washer and dryer, laptop friendly safes, central air conditioning, twice daily housekeeping, & much more. ... more   less 

Additional Information about The Phoenix Resort

Address: Pescador Drive | San Pedro, San Pedro, Ambergris Caye, Belize
Region: Belize > Belize Cayes > Ambergris Caye > San Pedro
Price Range: RM2,554 - RM2,554 (Based on Average Rates for a Standard Room)
Number of rooms: 27
Also Known As:
The Phoenix Hotel San Pedro
The Phoenix Resort Belize/San Pedro
Hotel Style:
#1 Spa Hotel in San Pedro
#1 Romantic Hotel in San Pedro
#1 Family Hotel in San Pedro
#7 Business Hotel in San Pedro
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Questions & Answers

Here's what travellers have asked, with answers from The Phoenix Resort staff and other travellers.
32 questions
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Questions? Get answers from The Phoenix Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think all are superb but go for an Ocean View”
 of 5 bubbles Lewbing, 25 Nov 2016 | Read review
“Rooms with a water view are definitely worth it for the sunrises”
 of 5 bubbles BurgerMonster, 20 Nov 2016 | Read review
“All the rooms are great! No bad views.”
 of 5 bubbles friendsofnature2016, 16 Sep 2016 | Read review
“First floor ocean view has wonderful breezy patios”
  • Living room and patio view from inside our hotel room
 of 5 bubbles macyo2014, 15 Sep 2016 | Read review
“Dont be too picky for their corner view rooms. All rooms are great.”
  • View from our corner suite
 of 5 bubbles daniyall2016, 1 Sep 2016 | Read review
5 of 5