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The Phoenix Resort

1,011 reviews
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Traveller (840)
Room & Suite (275)
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Overview
  • Excellent95%
  • Very good4%
  • Average1%
  • Poor0%
  • Terrible0%
Travellers talk about
“red ginger”(208 reviews)
“lap pool”(33 reviews)
“sol spa”(26 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
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Offers from The Phoenix Resort
Offers & Announcements: Jan 20 - Feb 28 Discounts
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Reviews (1,011)Write a Review
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All reviewsred gingerlap poolsol spachocolate tastingin towngolf cartcell phoneambergris cayefire stationfull kitchenbottle of rumfront desk staffpool stafflaundry detergentpool barwrap around balconyhuge balcony
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381 - 385 of 988 reviews
Reviewed 4 December 2014

The Phoenix is the best place to stay on San Pedro. It is not inexpensive, but the value is tremendous. It is a modern, well kept property. The condos are spacious and well appointed. Attention to detail is the order of the day, and the...More

1  Thank Diverbill
Reviewed 3 December 2014

The Phoenix was by far the nicest place on the island. Located right in town easy to walk where ever we wanted to. Beautiful views, rooms have nice high ceilings, and great layouts especially if you are staying for a bit or traveling with a...More

1  Thank Galleybrook
Reviewed 3 December 2014

Great property, very spacious rooms, beautiful setting. But what makes this place special is customer service which was outstanding. The staff cares about the guests and wants to do everything possible to make your vacation wonderful. I highly recommend the hotel.

1  Thank Hveno_98
Reviewed 30 November 2014 via mobile

Spacious! Very Nice! Well laid out! This resort is certainly top notch. The evenings spent in the pool were incredibly relaxing. Food was great, and overall an incredible experience. Loved the nights and evenings spent in the porch. Kitchen was spacious and more than adequate.

1  Thank Mark l
Reviewed 21 November 2014

The hotel completely lives up to the hype. Even before we arrived, the staff at the Phoenix was making sure we had everything we needed to make the vacation perfect. They coordinated our flights and were there to greet us with cocktails as soon as...More

4  Thank kerith42
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17576777879198
About
Awards & Recognition
Travellers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free Parking
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Free Parking
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$354 - US$690 (Based on Average Rates for a Standard Room)
Hotel Style
#1 Romantic Hotel in San Pedro
#1 Spa Hotel in San Pedro
#7 Business Hotel in San Pedro
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$354 - US$690 (Based on Average Rates for a Standard Room)
Hotel Style
#1 Romantic Hotel in San Pedro
#1 Spa Hotel in San Pedro
#7 Business Hotel in San Pedro
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (840)
Room & Suite (275)
Pool & Beach (130)
Dining (12)
Hotel & Grounds (442)
Bathroom (22)
Family and Play Areas (3)
Business Centre & Event Rooms (2)
Questions & Answers
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evegrow9
20 December 2017|
AnswerShow all 7 answers
Response from Mark M | Property representative |
To re-iterate the other comments, yes, we're a short distance (2 minute drive) from the water taxi dock. Just take the next available taxi when you disembark and we'll pay the driver upon arrival, and provide complimentary... More
1
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Beachydix
8 December 2017|
AnswerShow all 2 answers
Response from Mark M | Property representative |
Yes, we work with great bonefishing guides and would be very happy to set this up for you. Please contact us via email or phone using the links on our Trip Advisor main page or via our website and we can assist you. - Mark... More
1
Vote
tracyroo
27 September 2017|
AnswerShow all 2 answers
Response from CajunCindy | Reviewed this property |
I'm sorry but we didn't bring kids and we weren't looking out for anything geared to kids. I do recall seeing younger children at the hotel but don't know of children's activities.
1
Vote
Room Tips
"Rooms closer to the sea are slightly quieter and have nicer views of the pool or ocean but all rooms are nice"
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"I would say ground floor to access the grounds and pool or 3rd floor for the view"
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"Rooms with views of water are a plus."
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"Every suite is excellent. We had beach view because beach frot was not available but we still had a perfect..."
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