We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Alaia Belize, Autograph Collection

Traveller (1680)
Room & Suite (151)
Videos (13)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
Learn more

View prices for your travel dates

Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#13 of 62 hotels in San Pedro
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
Upscale luxury meets locally inspired Caribbean living at Alaia Belize, Autograph Collection. Nestled in the historic San Pedro, Belize, the resort provides easy access to town via golf cart and is situated on 1,000 feet of Mar de Tumbo beach, just 600 yards from the Belize Barrier Reef Reserve. Guests can indulge in a range of amenities including a wine club, spa, six restaurants, four bars, three pools (including Belize’s first-ever suspended rooftop pool and lounge), modern Vista Studios, the secluded Reef House and spacious three-bedroom Beachfront Villas with private plunge pools. Alaia Belize is renowned for its dedicated service, personalized by its Personal Concierge teams, ensuring a memorable stay for every guest.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Boating
Kids stay free
Parking
Public wifi
Pool / beach towels
Swimming pool toys
Rooftop pool
Pool with view
Outdoor pool
Plunge pool
Shallow end in pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Swimup bar
Poolside bar
Rooftop bar
Diving
Snorkelling
Water sport equipment rentals
Evening entertainment
Fishing
Patio
Children's playground
Kids pool
Kids' outdoor play equipment
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Meeting rooms
Spa
Couples massage
Facial treatments
Foot bath
Manicure
Massage
Pedicure
Salon
Rooftop terrace
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Show more
Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Soundproof rooms
Bathrobes
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Microwave
Oven
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
On-demand films
Radio
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
Ocean view
Landmark view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.5 of 5 stars
HOTEL STYLE
Business
Charming
Languages Spoken
English, Spanish

Location

266 Sea Grape Drive, San Pedro, Ambergris Caye Belize
Alaia Belize, Autograph Collection
850Reviews89Q+A100Room tips
Traveller rating
  • 700
  • 93
  • 23
  • 14
  • 21
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
CE wrote a review Yesterday
1 contribution
This place was just ok. Overpriced in my opinion. And we had the all inclusive package and not worth it. Food is average, nothing exciting. Drinks are ok, nothing new or exciting either. The service with some of the staff members were great, but not all seemed happy or friendly! Stay for over a week. The room was nice and clean. Nice pool, but crowded and lots of kids. The beach was just ok, I expected clear blue, turquoise water and it wasn’t. So disappointing. went to Cancun last year and it was soooo much better in every way. I would never visit this place again or would recommend it to anyone. So many inconsistencies with everything, not worth the money.
Read more
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
Room Tip: The hotels focus is the pool and not the beach because it’s not great!
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
ontariogirl41 wrote a review Feb 2024
Toronto, Canada24 contributions12 helpful votes
Hotel's Favourite
So beautiful and comfortable here. Some amazingly attentive staff including Milenia at Salt restaurant for breakfast who made our mornings so lovely, Kenroy on the pool side who was so attentive and went above and beyond in helping me retrieve some lost items from lost&found all with a smile, Gillman at the Deck restaurant who made our evening dinner over looking the water so magical, and Gonzalo who greeted us like royalty at reception. We will definitely be back!!
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Enjoy a dinner waterside at the Deck. We had a very special Grouper in banana leaf that was very...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Maria Novelo, Marketing at Alaia Belize, Autograph Collection
Responded 5 Feb 2024
Dear Ontariogirl41, Thank you for choosing Alaia Belize! We're thrilled you had an excellent and comfortable stay. Your compliments for Milenia, Kenroy, Gillman, and Gonzalo are truly appreciated. We're delighted to hear they contributed to making your experience special. We can't wait to welcome you back for another magical stay! sunny regards,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
michelle u wrote a review 20 Apr
Plymouth, Massachusetts115 contributions27 helpful votes
+1
We loved our stay. We got upgraded to a beach front villa. The balcony was my favorite place to start and end the day. Kitchen was everything you need! Can opener, blender, coffee maker, pots, pan and microwave. Food here is expensive. We went to the grocery store and ate jerk chicken at Robin’s down the street (delicious). We order pizza many times at the resort. Kids had “fancy pool side drinks”😀 Husband is a Marriott Member and they surprised him with a birthday cake and amazing decorations! Free breakfast for the two of us. Kids eat most breakfast at the bakery next door or in the room. Main pool very nice. Garden pool next to our room was perfect! Little to no beach. Disappointing if you’re a beach person. We loved the pools so no big deal for us. Snorkeling tour was a must! Renting a golf cart a must in my opinion. We stayed a week. If you have the opportunity go to Caye Caulker try it! I loved it! We stayed for a week and just relaxed. If you’re a busy body you may not want to spend a full week here.
Read more
Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Tom S wrote a review 20 Apr
Charleston, South Carolina18 contributions7 helpful votes
What an awesome vacation! Complete bliss, delight, peace, and exceptional service! While I can’t recall all the names, folks who really impressed us included several servers: From Rooftop - Eileen (F&B supervisor), & Albert; from Sea Salt: Lucita, Shakira, and Maria (amazing); & from the pool: Kenroy (absolutely amazing), Blanca, and Staley. Finally, we had an exceptional housekeeper who kept our suite immaculate … Maria G! I stay 100+ nights annually at Marriott properties … and I will return here over and over! Thanks everyone for an awesome time!👍🏼🎉
Read more
Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Ena M wrote a review 20 Apr
3 contributions
The whole resort was wonderful. Everything was very clean. The lobby smells amazing. Upon arrival and checkout, Eric helpful us by handling our luggage. Every morning he would greet us with a smile. The rest of the staff was also always kind and patient with us.
Read more
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Rita W wrote a review 20 Apr
Westport, Connecticut1 contribution
First time visitors to Belize and had a lovely experience. The service, from the folks that managed our transfers and luggage, both Elvis, who gave us great local food recommendations and Eric upon check out, who was super efficient, friendly and kind, with a great smile, to the team at The Deck, and the bar there, excellent. The kids did their first dives with the Belize Pro Dive Center could not have been more patient and helpful. We had an excellent visit.
Read more
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Debra E wrote a review 18 Apr
1 contribution
Eric made sure our stay was wonderful. He assisted us with every aspect of our trip. He was always kind and helpful to us all! He set up our golf carts, gave us directions around the area and carried our bags to and from the taxis. And he often serenaded us with his beautiful voice. Alaia is better off because of Eric!
Read more
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Richa wrote a review 15 Apr
5 contributions1 helpful vote
Eric assisted us from the moment we stepped on the property. He was knowledgeable and resourceful about the Alaia and Belize overall. He treated my friend and I like we were his daughters. He gave us a hug as we departed this past Sunday :) His kindness was palpable.
Read more
Date of stay: April 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Maria Novelo, Marketing at Alaia Belize, Autograph Collection
Responded 6 days ago
Dear Rich, Thank you for your kind words and excellent rating of your Belize experience with us! We're delighted to note that Eric provided exceptional service during your stay from arrival to departure. I'll be sure to pass along your compliments to him. We hope to welcome you back to Alaia Belize soon. sunny regards,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Paula wrote a review 13 Apr
Waterbury, Connecticut4 contributions
Just spent an amazing week at the Alaia in Belize. Can’t say enough great things about the resort. Staff was amazing. Food was amazing. Everyone went out of their way to cater to us. We travel a lot but I must say this was one of the best vacations. Can’t wait to go back.
Read more
Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Maria Novelo, Marketing at Alaia Belize, Autograph Collection
Responded 1 week ago
Dear Paula, Thank you for your glowing review! We're thrilled to note that you had such an amazing experience at Alaia Belize. Our team takes great pride in providing exceptional service, delicious food, and memorable experiences for our guests, and we're super elated to learn that we checked all the boxes for you all. We can't wait to welcome you back for another fantastic Belizean vacation!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Josh G wrote a review 12 Apr
1 contribution1 helpful vote
Absolutely HORRIFIC HOTEL.. If you have kids and care about your family DO NOT COME HERE. Came here with my wife and 4 month old. our room while okay smelled like sewage everyday, most likely from the sewage tanks behind our building. The man and woman in the conjoining room blasted music at 6am everyday and the man hit the woman several times and did so even in-front of us. The hotel manager and staff were not helpful and had to ask for help and security multiple times, every time they blasted music we called to have it turned down and the hotel did nothing...If it weren't for weather canceling flights we would have left the second day we got there. Our stove didn't work in our room making it impossible for us to make our son his food. The microwave didn't work, the TV would randomly shut off. DONT ORDER ROOM SERVICE. We ordered and it took 3 hours and then they called us at 12am (which woke up our child) to confirm that we even got our food. The manager doesn't respond to emails and after leaving calling the Hotel to speak with the general manager they said he will call you later and after two weeks they never even called. upon check out it was found that staff at the property were adding tips for themselves on top of the already added service charges. They offered us 4 nights free to come back but haven’t even answered our emails back Do yourself and your family a favor and stay anywhere else but here
Read more
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Maria Novelo, Marketing at Alaia Belize, Autograph Collection
Responded 1 week ago
Dear Josh, Thank you for taking the time to share your feedback with us. We are deeply disappointed to learn that we fell short in providing you with the level of service and attention you rightfully deserve. Please know, it is never our intention to provide anything short of exceptional service, and your comments have been shared with our management team for immediate attention and action. Rest assured, we are reviewing our communication processes and will implement necessary improvements to ensure timely and effective resolution of guest concerns in the future. As discussed in person with our General Manager Scott, we've offered 50,000 points, a comped future stay and the hope to have the opportunity welcome you back in the future for an enhanced stay. If you would like to discuss your concerns further or if there is anything else we can assist you with, please do not hesitate to contact us directly: Scott McArdle VP of Hospitality, Alaia Belize Alaia Belize, Autograph Collection
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the San Pedro area.
PRICE RANGE
RM 2,598 - RM 3,736 (Based on Average Rates for a Standard Room)
LOCATION
BelizeBelize CayesAmbergris CayeSan Pedro
NUMBER OF ROOMS
154
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

ALAIA BELIZE, AUTOGRAPH COLLECTION: UPDATED 2024 Hotel Reviews, Price Comparison and 1,890 Photos (San Pedro) - Tripadvisor

Frequently Asked Questions about Alaia Belize, Autograph Collection
Which popular attractions are close to Alaia Belize, Autograph Collection?
Nearby attractions include Caye Coffee Roasting Co. (0.5 km).
What are some of the property amenities at Alaia Belize, Autograph Collection?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Alaia Belize, Autograph Collection?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Alaia Belize, Autograph Collection?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at Alaia Belize, Autograph Collection?
Yes, free parking is available to guests.
What are some restaurants close to Alaia Belize, Autograph Collection?
Conveniently located restaurants include Hidden Treasure Restaurant, The Baker, and Robin's Kitchen.
Are there opportunities to exercise at Alaia Belize, Autograph Collection?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Alaia Belize, Autograph Collection have an airport shuttle?
Yes, Alaia Belize, Autograph Collection offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Alaia Belize, Autograph Collection have airport transportation?
Yes, Alaia Belize, Autograph Collection offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Alaia Belize, Autograph Collection?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Alaia Belize, Autograph Collection?
The staff speaks multiple languages, including English and Spanish.