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Turtle Island Resort

2.5 miles West of San Pedro Town, San Pedro, Ambergris Caye 00000 Belize
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Traveller (105)
Room & Suite (45)
Pool & Beach (19)

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About

#50 of 62 hotels in San Pedro
Location
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Value
Turtle Island Resort is a beautiful private island resort off the coast of Belize, just a short boat ride from the popular San Pedro, Ambergris Caye. Magnificent villas and suites with private plunge pools and breathtaking views await. Guests enjoy exquisite Caribbean and international cuisine at The Turtle Restaurant & Bar. Ideally situated adjacent to the bar, the infinity pool is perfect for taking a dip while sipping on refreshing tropical cocktails. Guests can enjoy an array of fun activities, like snorkeling, diving, fishing, spa services, or even an in-suite private chef. Turtle Island Resort allows just 42 guests at a time and can be rented out for the complete private island experience.
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Property amenities
Free public parking nearby
Wifi
Pool
Bar / lounge
Beach
Canoeing
Free airport transportation
Spa
Street parking
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Private pool
Plunge pool
Shallow end in pool
Restaurant
Breakfast available
Poolside bar
Diving
Snorkelling
Water sport equipment rentals
Aerobics offsite
Fishing
Patio
Airport transportation
Taxi service
Couples massage
Facial treatments
Full body massage
Manicure
Massage
Pedicure
Concierge
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour check-in
Laundry service
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Room features
Bathrobes
Air conditioning
Housekeeping
Interconnected rooms available
Private balcony
Coffee / tea maker
Flatscreen TV
Walk-in shower
Room service
Safe
Seating area
Sofa
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Kitchenette
Dishwasher
Microwave
Minibar
Oven
Refrigerator
Stovetop
Kitchenware
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Quaint
Languages Spoken
English, Spanish
43Reviews8Q+A11Room tips
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Cfarley1 wrote a review Mar 2024
Bracebridge, Canada236 contributions67 helpful votes
We came here for an afternoon while staying at a nearby resort. WOW! The views are breathtaking! We didn't explore the resort to much further than the restaurant, pool and lagoon areas - but what we did we did see was gorgeous. The food was excellent, we each had something different and all enjoyed our meal very much. The staff was friendly and attentive. While I cannot speak to staying at the resort, we had an excellent experience during our day trip!
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Beau S wrote a review Mar 2024
3 contributions
+1
We traveled here to celebrate by husband’s birthday and the staff truly wanted to make it special. The room was clean, quiet, comfortable. The staff will bring anything you need to your villa and are incredibly kind and accommodating. The sunrises, sunsets, and the moon views are unmatched. You can lie in bed and see the amazing views. This is a quiet, off the main path, reflective spot. A very special place. I cried a little when I left.
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Date of stay: February 2024
Value
Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Compass55822988639 wrote a review Feb 2024
Minnesota5 contributions4 helpful votes
If you want peace and quiet, this is the place. Beautiful villa. Excellent food and drinks. The service was amazing. All of the staff were friendly and accommodating. We really only saw fellow travelers on the resort boat going to and from San Pedro (by choice). The shuttle boat to and from the resort to San Pedro was over booked at peak times, sometimes having to make two or three trips to provide service to all of the guests which meant having to wait at the dock. The Captains handled this with much grace and professionalism. Perhaps a second boat chartered for these peak times would have eased my frustration and placed less fatigue on the Captain, especially when the weather was not pleasant at the water was rough. Julie, Joe, Ernesto, Matao, and all of the other friendly smiles that make this place run; thank you, you are amazing!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Relax. If you want bustling energy, this is not the place. If you enjoy quiet, privacy, and...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Sheina T wrote a review Feb 2024
1 contribution1 helpful vote
HONEST REVIEW!!! please read this before you stay here! I will start off by saying that the thing that saved this review is the hospitality that Joe, Darrell, Jervis, and Hellenica showed us. ⁃ the instructions were unclear from the beginning ⁃ turtle island resort is on a private island off of San Pedro. You must take the provided water taxi in order to get in and out to do any activity that isn’t just your room, pool, or kayak. the boat picks u up at the pier in San Pedro. There is nothing but a small sign on the edge of the dock that says that is where the boat will pick u up. The resort labels it as “storm dock” but the locals don’t know it as that. The best way not to get lost is to look for “level up barcade”. ⁃ the water taxi schedule is very spaced out at certain times of the the day. the boat does not run every hour. we were told conflicting things: one if u want to schedule a time outside of the provide schedule that it would be 70 usd, two you can text the front desk WhatsApp number and they can accommodate without extra cost, and three the boat schedule is just a guide and unless u text there will be no water taxi available. ⁃ the welcome text states that there is free room service. Not true. At the end of your stay u will be charge a “service charge” for everything they do. For our 6 night stay this came up to $118 usd. This was not explained at the beginning of the stay ⁃ Julie, who was our main point of contact, was very inconsistent, rude, and condescending. I honestly don’t understand how she works in the hospitality business ⁃ the room is bare with the “essentials” but u will need to ask for hair dryer, iron, etc. ⁃ the kitchen had dishes, utensils, pots, and mugs. No cups, on dishwashing soap. Water cooler was broken on our fridge but they were nice enough to bring us a new portable one. ⁃ The shower water temp is like warm at best and there is little to no shower pressure ⁃ Throughout the night there’s one security guard that walks around with a huge flash light. Shines it into your room at 3AM, woke us up from a deep sleep. ⁃ The pool towels were often not replaced ⁃ The pool shower did not work ⁃ Several broken planks on the wall way, be very careful ⁃ WiFi, turns off at a certain time at night without warning and is shotty in the morning ⁃ The food from the restaurant is pretty good and the chef will make special orders for you which is nice ⁃ there are kayaks and life vest and a nice view to kayak around the property
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Date of stay: February 2024
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Simplemandoc wrote a review Feb 2024
Poulsbo2 contributions3 helpful votes
+1
First, let me apologize for the length of this review. In preparation for my own trip I read many other reviews and became a little confused by the different perspectives and experiences. I even considered cancelling my reservation after reading a couple of the negative ones. Although I don’t write reviews often, I felt compelled to provide my own perspectives. Short version: I am VERY happy I didn’t cancel my reservation and I would certainly stay here again. Turtle Island is beautiful! Now for the longer version (if interested)… Our stay was from February 7-13, 2024. We are two medical professionals who travel extensively and both of whom have lived overseas. As with any medical publication we’ll start with a “conflict of interest” statement – we are getting nothing for providing this review, we have no “agenda”. LOCATION: Turtle Island is just that – an island. It’s about 6 minutes away from San Pedro by boat. You exit San Pedro at “Storm Dock” (aka “Level Up Dock”). If you check a map of San Pedro, the dock is just off Tarpon Street on the west side of San Pedro. From my perspective this puts you near the center of what I consider the “tourist zone”, (which is about 3-4 streets wide and 1.5 miles long). You are essentially no more than a mile away from anything. Most places are a 5-10 minute walk from the dock. Why is this important? When making my choice of where I wanted to stay, I did consider hotels that were not on an island. I considered places on a beach, but all beaches are public which means less security and less privacy. I considered choosing a “private compound” where I would have rented a golf cart and dealt with that additional expense, parking, and worry about DUI (if I had too much fun) as well as damage/insurance. I could have stayed right in town and dealt with the noise. OR I could choose an island which provided increased security, less headaches than renting a golf cart, peace and quiet, a private plunge pool, etc. I was VERY happy with my choice. BTW: I was even happier after witnessing the headaches the golf cart people experienced with one-way roads, one lane roads used for two-way traffic, long lines of carts backed up, lack of parking, etc. FERRY/SHUTTLE: I remember reading a negative review regarding the ferry including safety concerns. OMG, I have such a different perspective! I LOVED the ferry and the captain(s). The resort offers a complimentary ferry that runs throughout the day from 0615 to 10:30pm. At busier times (mornings) it’s hourly, the longest period without is one is a single 3-hour block from 2-5 pm, and the evenings runs are every 2-hours. The boat is pristine and VERY safe. The ride is beautiful and over very calm waters (you’re over a reef and the break is miles away). We timed many of our trips to include sunset – which is just beautiful from the ferry/shuttle. I felt I should be paying them just for the beautiful ride. They always look after your safety. During daylight hours you use the “Welcome Dock” on the east side of the resort but if it’s dark you use the “Adventure Dock” next to the restaurant/pool since it has better lighting. One reviewer mentioned late running shuttles. Occasionally we did notice the same and were unfortunately the cause of this once. The delay was never “bad”, maybe 5-10 minutes – think “island time”. In general, you use WhatsApp to let them know you’re taking a ferry at time “x” (not required but a courtesy). I did mess up once and told them we’d take the 5:15 shuttle into San Pedro but then changed our plans and decided to watch sunset from the restaurant/bar without notifying them. They held the shuttle for 5 minutes then called and texted to check our plans. So, I guess the occasional 5-10 minute delay issues depends on your perspective. I do feel horrible for the people we inconvenienced, (and they may have viewed it as poor service from the shuttle) – but from our perspective they went out of their way to provide excellent service. It was our mistake not their's. I did book two private trips and we also did the “Secret Island” charter. The private charters cost a fraction of what a cart rental would have been for a day (or a cab ride in the US). These included a trip to Amigos del Mar for a Blue Hole dive. We had to be there before the 0615 shuttle. The captain took us straight to their dock. The other was to the airport (since we had a very early departure) and we received excellent service then as well. I never had any concerns regarding getting someplace on-time. The same boat offers transportation (for a fee) to “Secret Beach” and back. Worth every penny! We enjoyed a beautiful ride along the coast while those enduring the golf cart experience (for those staying in San Pedro hotels) had a hour-plus ride on bumpy/dusty roads to get there. Again… we were very happy with our choice. 5 Stars THE RESORT: Better than the pictures! This place is absolutely beautiful! “Suites”: There are 8 “suites” that are well designed. Each building is long and thin. They have king sized beds on each end with a kitchen in the middle. Your bedroom has a safe which you program upon arrival. Four of the buildings have plunge pools (recommended). Their set-up gives many options including: bedroom only, bedroom/kitchen, bedroom plunge pool, bedroom/kitchen/plunge pool (recommended), two-bedroom/kitchen and two-bedroom/kitchen with two plunge pools. For the bedrooms you can decide upon “sunrise” side which overlooks the water/lights of San Pedro (recommended) or ‘sunset” side that overlooks “Lucy’s Lagoon”. We had excellent privacy and it was very quiet. “Villas”: Sorry I don’t know about these. The community areas (restaurant, bar, infinity pool, lagoon, welcome center, dock, etc.) are beautiful. The restaurant/bar offers incredible sunset views. RESTAURANT/BAR: We ate at someplace different every night because we love to explore, but I imagine you could be happy eating every meal here. We certainly enjoyed our dinner here. 4-5 Stars SPA: While I went for some scuba diving my better half enjoyed the spa. She described it as very professional. CONCIERGE/TOURS: Just let them know what you’d like to do and they’ll take care of everything and bill it to the room. I had some experiences that I booked myself and some I booked through the resort. The main advantages of booking with the resort is dedicated transportation to your activity. The resort keeps a golf cart at Storm Dock and they will not only ferry you over but will give you a ride to wherever you need to go (even if only 2 blocks). They also offered pick-up service after the tour although we never took advantage of that. After our adventure we just did some shopping then rode the normal ferry/shuttle back. 5 Stars STAFF: Just outstanding! I wish I could remember everybody’s name (like they could ours). Kaira, Ernesto, Janice (cook) were all great. I’ll provide a special shout out to Julie. Everybody did everything possible to make sure our stay was excellent. Since the staff also use the ferry to go back and forth you do have the opportunity to get to know them. 5 Stars SOME OF OUR FAVORITE PLACES: Blue Water Grill is almost directly across from Storm Dock (on the east side of San Pedro) and was excellent. We also enjoyed the Patio which is 2 blocks away walking towards the east side. Both had live music when we went. Don’t miss Neri’s Tacos which is essentially ½ block away from Storm Dock (great food/incredible prices). All three places are 5-8 minute walks from the dock. BOTTOM LINE: I/we HIGHLY recommend this resort. It’s probably best for couples looking for peace, quiet, and the increased security of an island. It’s best for people who’d rather walk 5-15 minutes to a restaurant/shop rather than drive/park a golf cart. The resort is absolutely beautiful. The ferry/shuttle is a huge plus (far better than the golf cart option)and the staff is excellent.
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Date of stay: February 2024
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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marlene h wrote a review Jan 2024
77 contributions35 helpful votes
+1
The staff was super friendly & accommodating. Julie Flores was amazing & provided outstanding customer service. The Villa was lovely & comfortable. The master bedroom closet was huge & the bathroom was also quite large with a great shower. The food at the restaurant, while limited, was delicious & esthetically pleasing with nice plating. The banana pancakes were outstanding. While visiting, I utilized the Spa services, which were lovely. While this property does not offer the type of resort services that most people expect, it was still a very nice vacation . I definitely recommend visiting Caye Caulker & taking the cave kyak tour!
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Noelle M wrote a review Jan 2024
1 contribution
Do NOT book here and if you have a reservation already, cancel it! We left after 1 night because the resort was not at all what was described on the website. The manager had claimed that they could not issue a refund because they never received the funds through hotels.com. When I contacted hotels.com, they said that the hotel had to approve the refund - radio silence from Turtle Island since then and no full refund. Spent over $1500 and they only approved a refund for the commuter flights that they had charged us for but I had to pay for at the airport. There are major concerns (including safety concerns).The only way to get to Turtle Island is through a boat ride and they only have 1 boat and 1 captain who works 7 days per week. The boat is giving guests rides at night time and it only has 1 working light. The captain said that he had informed management of this, but it went “in one ear and out the other.” That is absolutely unacceptable and a major risk to staff and guests. Additionally, there is limited staff, limited food, no chef on site, stained sheets, hot water ran out, and they charged us for a local flight that was not used to purchase tickets. The staff is great but they are overworked by the new management. Seems like this place was well run before new management took over 2 months ago, and it’s clear that the new management have no experience in hospitality. We were not informed of the management change until we arrived and looked at recent reviews. Save yourself the headache
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Date of stay: January 2024
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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christina d wrote a review Jan 2024
1 contribution
We we here in busy season for 8 nights. It was a vacation we had planned many months prior and used the amazing reviews a a guide. We quickly learned thaat either the reviews were a farce or several months under new management or lack thereof meant limited food choices, (many items not available and what you did get was not great); rooms and a property that were in significant disrepair (think ripped out showers in an expensive Villa, planters that were broken and peeling, a plunge pool that has plumbing that does not work), inconsistent electricity, landscaping poor including bug management, and limited hot water. We looked for other lodging options but would have had to jump around and given we had off island activities most days and great bartenders (Shelby, Ernesto, Armin) sunsets, and Huckleberry the dog, we decided to power through. To a person that we spoke with, all had similar experiences. Some made the most of it and others left. To the resort's credit mid week they brought in a new chef (after we had a major confrontation the day before around food) and while the menu was limited it was.much better food, and many tried to accommodate requests for clean towels, curtains in master bedrooom. and coffee. We did not have housekeeping as it appeared they did not have keys and the safe did not work and while we could have had them clean our rooms once we returned, we just wanted to chill without people bustling about. Significant money needs to be spent to bring this place up to what the images and marketing claims it is. They said we would get s free stay in future. Not in writing....This was anything but a relaxing vacation.
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Date of stay: January 2024
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Tim H wrote a review Jan 2024
San Pedro, Belize4 contributions1 helpful vote
I am writing this review titled “Buyer Beware”. I live in San Pedro full time and have visited Turtle Island Resort a few times and it has always been a hotly debated topic when time comes to pay the food and drink bill. My son was visiting and my wife thought he would like to see the 2 sea turtles living in the lagoon there so we took a boat ride over to visit. When we arrived I asked the bartender what the price of a beer was that day and he told me $5 US. I identified myself as a local and he said the price was the same. I ordered 2 beers and a virgin strawberry daiquiri for my son which I was told was $6 US. I figured I could handle this for one drink. This should have made my total $16 US or $32 BZ dollars. When I went to pay my bill, the bartender presented me with a bill for $27 US dollars with the beers listed a $8 US each. When I ask about the price difference, I was told that this included government taxes. Taxes in BZ are 12.5% on all goods and services so this would have been about $.60 cents and should have been included in the $5 price. This made the beers alone cost $32 BZ. For reference, you can get a bucket of 6 beers pretty much anywhere on the island for $30-$35 BZ. I will never go back and have advised everyone I know on Facebook to avoid them as well. If they are going to treat locals like this, I can only imagine what they do to tourists. “BUYER BEWARE!”
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Date of stay: January 2024
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Trip type: Travelled with family
Room Tip: Don’t go!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Teresa S wrote a review Dec 2023
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This resort is not what is advertised, at all. It looks like it once was a luxury resort but everything that made it luxurious was stripped off the island at some point. The pictures they post on Instagram and travel websites are not accurate and clearly taken when the resort was in it's prime. I wish someone would have warned us, which is why I'm leaving this review. It's a long review, but it's important for potential guests to know what is really happening onsite. We booked our trip earlier this year as part of a package within Muy'Ono Resorts (a family of luxury resorts in Belize). At some point this year, Turtle Island was no longer affiliated with Muy'Ono Resorts and new management took over the resort. Nobody informed us of this. It is clear why they are no longer affiliated with Muy'Ono Resorts as the property, suites and facilities are in very poor condition - and definitely not the caliber of luxury resorts that Muy'Ono Resorts is known for. They had no record of our reservation when we arrived - putting us in the wrong room even though I had called and confirmed our suite a week before our arrival. They also said we had a balance when we arrived, which is strange given they didn't have our reservation? They also told us prior to our trip that they booked our flights from Belize City to San Pedro and when we arrived in Belize City the airline had no record of our reservation so we had to re-purchase our tickets (we still have not received reimbursement for this from Turtle Island Resort). Nobody was waiting for us at the San Pedro airport, as indicated, and when the driver did arrive he was not friendly, dropped us off at dock and took off - no instructions or details on who to ask for/look for at the dock. The boat taxi driver was not friendly and the boat was in very poor condition. When we arrived on the island, we were greeted by an employee wearing a t-shirt with "Playboy" in large letters on his shirt - only 1 employee on site was actually wearing a Turtle Island Resort-branded uniform. We couldn't tell who was a guest vs. who worked there - and everything seemed very chaotic and low bar. On our way to the suite, we were told they only had one turtle, who was "sick" so we probably wouldn't see much of it or be able to feed it. We were also discouraged from using the gym and said if we did want to use it, we would need to give them plenty of notice to get it unlocked. The property was not maintained, there was very little vegetation and the suites did not look like the pictures on their website or social media - no artwork, decorations, flowers or anything in the room - very bare - a bed and a shelf for your clothes. The paint was peeling and coming off the walls. The curtains were wrinkled, stained, and wouldn't open b/c the curtain rod was damp, old wood. The suite reeked of cheap, high-chemical cleaning solution (think urinal cake smell) - it was overwhelmingly gross. We walked to the restaurant and pool area and they were stripped of any decor - again, very bare and rundown, smelling of urinal cakes. This was a special anniversary for us and everything from the start was inaccurate of what they advertise. When we went to the front office staff to complain, an employee said they were under new management and had received similar feedback from guests as of late. She also went into detail about how the new management is going to sue the old management, etc. As a guest, we don't need to know these details. We quickly booked at a different resort and left the island. There was no way we could stay there for five nights, especially after having such an incredible time at a Muy'Ono Resort for the first part of our trip. If you want luxury, do not book at Turtle Island Resort. The whole experience was incredibly disappointing. We were shocked by the contrast as to what's advertised online and what it actually is in person. Perhaps the new management will heavily invest in the resort and it may return to it's original state. But I would not recommend anyone book with them at this time. Absolutely not what they boast online.
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Date of stay: December 2023
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Trip type: Travelled with family
Room Tip: Book someplace else. Do not fall for the pictures online.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
RM 1,272 - RM 1,703 (Based on Average Rates for a Standard Room)
LOCATION
BelizeBelize CayesAmbergris CayeSan Pedro
NUMBER OF ROOMS
15
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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TURTLE ISLAND RESORT: UPDATED 2024 Hotel Reviews, Price Comparison and 196 Photos (San Pedro, Belize) - Tripadvisor

Frequently Asked Questions about Turtle Island Resort
Which popular attractions are close to Turtle Island Resort?
Nearby attractions include 12 Belize (3.2 km), Hol Chan Marine Reserve (3.5 km), and Belize Chocolate Company (3.2 km).
What are some of the property amenities at Turtle Island Resort?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Turtle Island Resort?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Turtle Island Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Turtle Island Resort?
Yes, free public parking nearby and street parking are available to guests.
What are some restaurants close to Turtle Island Resort?
Conveniently located restaurants include Aji Tapa Bar & Restaurant, Cool Beans Café, and Frenchy's.
Are there opportunities to exercise at Turtle Island Resort?
Yes, guests have access to a pool during their stay.
Does Turtle Island Resort have an airport shuttle?
Yes, Turtle Island Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Turtle Island Resort have airport transportation?
Yes, Turtle Island Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Turtle Island Resort?
The staff speaks multiple languages, including English and Spanish.
Does Turtle Island Resort have any great views?
Yes, guests often enjoy the ocean view available here.