Hyatt Centric Guatemala City
12 Calle # 2-25 Zona 10, Guatemala City 01010 Guatemala
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#1 of 177 hotels in Guatemala City
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
Located in Zona 10 (or Zona viva), the most dynamic area of Guatemala City. Discover our upscale architecture, modern, comfortable and life style, with unrivaled amenities. The design of the rooms and common areas are inspired on the textiles of Guatemala that represents the culture and the textures of every Guatemala destination. The Hotel counts with 138 modern and stylish guest rooms.
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Property amenities
Car park
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children's television networks
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Wifi
Paid internet
Pool / beach towels
Rooftop pool
Outdoor pool
Heated pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Wine / champagne
Rooftop bar
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
First aid kit
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Flatscreen TV
Extra long beds
Walk-in shower
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Radio
iPod docking station
Hair dryer
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Room types
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Modern
Languages Spoken
English, Spanish
Location
89Good for walkers
Grade: 89 out of 100
120Restaurantswithin 0.5 km
9Attractionswithin 0.5 km
12 Calle # 2-25 Zona 10, Guatemala City 01010 Guatemala
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498Reviews12Q+A13Room tips
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Excellent service and location. I stayed for almost a week and have no regrets. A few things that can improve is the not-so-great internet connectivity and the service during the Breakfast Buffett. Other than that, everything worked and I am coming back soon.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Walter Contreras, Other at Hyatt Centric Guatemala City
Responded 1 week ago
Dear jamescampbell2023 Comments like yours help us to improve both our property and our service. I want to assure you that your comments and the inconvenience you experienced will be addressed.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It is a very nice hotel in the city. There are Intercontinental and Westin, but Hyatt Centric is the newest one and very clean. If you have to stay in the city for business purposes or whatnot, you should definately stay here. I come to Guatemala every once in 3 months and this is my go to hotel.
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Date of stay: September 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Walter Contreras, Other at Hyatt Centric Guatemala City
Responded 1 week ago
Dear JongHoonH We appreciate your preference during your stay in Guatemala. Thank for your kind words that will be shared with the entire team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very Nice location 10 min drive from the airport. Very nice front desk staff. Many restaurants and shopping within walking distance. Comfortable room with comfortable bed. Excellent high quality breakfast buffet (My favorite part of the stay). Nice Roof top pool and bar. Nice little gym on the roof top with enough equipment to have a decent workout. Very friendly staff. The hotel is connected to a higher end shopping center with very nice restaurants. Enjoyed the stay, would definitely come back.
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Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Walter Contreras, Other at Hyatt Centric Guatemala City
Responded 1 week ago
Dear MiamiArchitect We appreciate your visit and your comments. We hope we can see you very soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I enjoyed the breakfast time which had variety and freshness delicatessen. The front desk attention was kind and warm. Clean, neat and wide room was also enjoyable. Good spot for working and free wifi (a little bit slow for working but not a problem). Recommended for travelers and a nice stay.
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Review collected in partnership with Hyatt Hotels
Date of stay: October 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Walter Contreras, Other at Hyatt Centric Guatemala City
Responded 25 Oct 2023
Dear Neiva S We appreciate your preference during your stay in Guatemala, Thank you for leaving us your rating. We hope we can see you very soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great service, great location, great facilities. Great food. Totally satisfied with the Hyatt Centric in Guatemala City. Great place for business, great place located in downtown. Great Gym, great restaurant, Great Service.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Walter Contreras, Other at Hyatt Centric Guatemala City
Responded 6 Oct 2023
Dear Alejandro A We want you to know that your comments are extremely important to us and that we will use them to make the experience of each person who visits us the best it can be. I appreciate your kind words that will be shared with the entire team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was a great place for us to stay!! It has a unique location being inside one of the malls. The parking was a bit difficult to find since google maps takes you to the entrance of the mall and the parking is on another street. Then it was complicated to figure out how to get from the parking of the mall to the actual hotel. But when we did it was fine and the rooms were way bigger than expected and very nice. Very clean, updated, and the black out curtains work great. The mattresses were a little firm, but overall everything exceeded my expectations.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2023Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Walter Contreras, Other at Hyatt Centric Guatemala City
Responded 6 Oct 2023
Dear JennaH11184 Thank you for leaving us your rating and good comment. We hope to see you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was visiting for my birthday weekend. The staff was superb. The hotel, and the room were both very clean. The staff in all areas were friendly & helpful. A wonderful place to stay and a great city to visit.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Walter Contreras, Other at Hyatt Centric Guatemala City
Responded 28 Sept 2023
Dear 408bridgeth We want you to know that your comments are extremely important to us and that we will use them to make the experience of each person who visits us the best it can be. I appreciate your kind words that will be shared with the entire team.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very good location. Nice hotel, good rooms. Food was very good. Very nice pool and sky bar. Location is the highlight. Gym was good, need more workout machines. Service was good. Good attitude and kind staff.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Walter Contreras, Other at Hyatt Centric Guatemala City
Responded 26 Sept 2023
Dear Maj0luna Thank you for your feedback. We love to hear that your stay met your expectations. We have passed on your comments to our departments to motivate them to continue providing good service.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great place to stay when visiting Guatemala City. Wonderful meeting spaces, great accommodations, staff pleasant and very helpful. Centrally located in the heart of the City, easy access to Restaurants and offices
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Walter Contreras, Other at Hyatt Centric Guatemala City
Responded 18 Sept 2023
Dear Wendybb2023 We appreciate your visit and your comments, we hope to have your visit again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel has a great location in the middle of plenty of restaurants in Zona 10. The decor in lobby, common areas & rooms were done very tastefully. Rooms are spacious and well designed. Breakfast is very good, and has a great variety.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: August 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Walter Contreras, Other at Hyatt Centric Guatemala City
Responded 18 Sept 2023
Dear JorgeH893 We appreciate your preference during your stay in Guatemala. Thank you for leaving us your rating. We hope we can see you very soon!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$154 - US$199 (Based on Average Rates for a Standard Room)
LOCATION
GuatemalaGuatemala DepartmentGuatemala City
NUMBER OF ROOMS
138
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Claim Your ListingHYATT CENTRIC GUATEMALA CITY: UPDATED 2023 Hotel Reviews, Price Comparison and 311 Photos - Tripadvisor
Frequently Asked Questions about Hyatt Centric Guatemala City
Which popular attractions are close to Hyatt Centric Guatemala City?
Nearby attractions include Plaza Fontabella (0.2 km), Zona Viva (0.5 km), and Shakespeare's Pub (0.2 km).
What are some of the property amenities at Hyatt Centric Guatemala City?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Hyatt Centric Guatemala City?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Centric Guatemala City?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hyatt Centric Guatemala City?
Yes, a parking garage is available to guests.
What are some restaurants close to Hyatt Centric Guatemala City?
Conveniently located restaurants include El Arte Steak House, Gianni's, and The Market.
Are there opportunities to exercise at Hyatt Centric Guatemala City?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Hyatt Centric Guatemala City?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hyatt Centric Guatemala City?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hyatt Centric Guatemala City offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hyatt Centric Guatemala City?
The staff speaks multiple languages, including English and Spanish.