11 Ave 35-02 Paseo Cayala Zona 16, Guatemala City 01016 Guatemala
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What you can expect during your stay
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from AC Hotel Guatemala City
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Secured parking
Wifi
Restaurant
Snack bar
Shuttle bus service
Car hire
Conference facilities
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Safe
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Great View
Languages Spoken
English, Spanish
Location
Full view
69Somewhat walkable
Grade: 69 out of 100
31Restaurantswithin 0.5 km
4Attractionswithin 0.5 km
Contact
11 Ave 35-02 Paseo Cayala Zona 16, Guatemala City 01016 Guatemala
Getting there
Car HireSee all Guatemala City car hire
89Reviews1Q+A11Room tips
Reviews
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Lovely property in an upscale location in Guatemala City. Modern design makes it great for a single traveler. Checkin is on the sixth floor and the sign is not super clear, but once you get it figured out it's very easy. Nice bar with a great patio and view.
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Date of stay: January 2022Trip type: Travelled on business
Value
Location
Service
Helpful
+1
Excellent staff, excellent facilities, super clean, incredible location, and must see views. If you’re wondering whether or not to book here, do it! My wife and I stayed 19 days here now and feel like a part of the family. They have self laundry facilities and respond quickly on the app. Breakfast is amazing and if you get the pleasure of having Lesly as your server, you’re in for a treat! She’s awesome and anticipates your needs. Can’t wait to be back
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Date of stay: January 2022Trip type: Travelled on business
Room Tip: Try out all the local eats. All just minutes from the door. Especially Altuna
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2 Helpful votes
Helpful
Rooms where great modern .Many restaurants and places to visit around the hotel. Breakfast is so good. People of this property are amazing service. Hotel is clean and in good condition. Make sure to go to the 6th floor by the restaurant to get a great view!We had the best time in Cayalá city.
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Date of stay: November 2021
Cleanliness
Service
Sleep Quality
Room Tip: Great location, safe area. Comfortable beds. Great outdoor bar area.
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1 Helpful vote
Helpful
Situated in perhaps the most elegant area of the capital, this hotel offers COVID contactless services , very clean , modern and at your footsteps endless choices of cafe , banks, restaurants, bars, pet parks , gym, bowling centers you name it …
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Date of stay: October 2021Trip type: Travelled with friends
Helpful
Let’s get right to it: beautiful new hotel with everything just right on with its rooms and location. However strong suggestions: 1. Lobby on 6th floor a disaster-confusing and difficult. Heard other guests complaining. 2. Lobby reception employees borderline disinterested and rude. 3. Elevators to parking area signs confusing. 4. At my booking time over the phone, employee said park car outside entrance and then get card key and then park and then return again- lobby reception said differently. Employee at booking said I could possibly check in at 1 pm and reception said rooms not ready. The whole parking issue is a huge problem.
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Date of stay: June 2021Trip type: Travelled with family
Helpful
This hotel is located in an awesome area for a weekend stay. Lot's of stores and restaurants within walking distance. Rooms aren't luxurious but very well done with amble outlets for chargers, clocks, amenities, etc. Typical European style. King bed is large with six pillows. AC was so powerful that for the first time I had to turn it to "low" to avoid freezing! English TV Channels limited but given the other benefits I could accept. I had a room with a balcony. I definitely recommend this for everyone...but don't expect an upgrade to one as there are few and they go quickly.
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Date of stay: June 2021Trip type: Travelled on business
Location
Service
Sleep Quality
Room Tip: Rooms 606 and 607 are the best Balcony room. Corner rooms, top floor and same floor as the...
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2 Helpful votes
Helpful
Despite being a Marriott/Bonvoy member, I have not stayed in this AC brand in the past; hence, to my surprise, this is a lovely hotel and will definitely be in my mind for future trips. CLEAN, CLEAN, CLEAN! Breakfast was great in restaurant overlooking the city was a nice feature too.
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Date of stay: May 2021
Value
Service
Sleep Quality
1 Helpful vote
Helpful
Hotel is located right in the center of Ciudad cayala, ciudad Cayala is beautiful and lots of restaurants to choose from. The Hotel is nice, rooms are small for my opinion, a coffee machine and water bottles in the room would be nice. Breakfast menu is one of the best features of this Hotel if you ask me.
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Date of stay: February 2021Trip type: Travelled as a couple
Helpful
New clean hotel in the brand new Cayalá area of Guatemala City. Very convenient to the airport and nice walking street outside with cafes and shops. The hotel was comfortable and clean, service was good, only thing is to make sure you review your bill at check out, my free breakfast and welcome drink for being Titanium elite was still charged to my account but they removed the charged when I noticed them. Would return!
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Date of stay: February 2021Trip type: Travelled solo
2 Helpful votes
Helpful
My friend and myself stay at this AC Marriott hotel in Guatemala city ! The hotel is in the perfect location of Cayala Zone which is the most fancy zone of Guatemala City with plenty of Restaurants / café and shops ! The breakfast was really yummy ! The view from the Café/Restaurant Terrace is really next level ! In the hotel, there is as well brand new wash and dry machines if you need to wash your clothings, Free of use which was really appreciated and useful ! There is as well a gym, not too big, but that will definitely do the job for a quick Work out ! All in all, this place seems the best place to stay in Guatemala City ! May be coffee machine could be put into the rooms... aside this all perfect !
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Date of stay: January 2021Trip type: Travelled with friends
2 Helpful votes
Helpful
PRICE RANGE
US$118 - US$147 (Based on Average Rates for a Standard Room)
LOCATION
GuatemalaGuatemala DepartmentGuatemala City
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Claim Your Listing Frequently Asked Questions about AC Hotel Guatemala City
Which popular attractions are close to AC Hotel Guatemala City?
Nearby attractions include Paseo Cayala (0.1 km), Shotios (0.2 km), and Guatemala Espectacular (0.1 km).
What are some of the property amenities at AC Hotel Guatemala City?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at AC Hotel Guatemala City?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at AC Hotel Guatemala City?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to AC Hotel Guatemala City?
Conveniently located restaurants include Casa Escobar Restaurant, Montanos Steak House, and Quintana Bistrot.
Are there opportunities to exercise at AC Hotel Guatemala City?
Yes, guests have access to a fitness centre during their stay.
Does AC Hotel Guatemala City have an airport shuttle?
Yes, AC Hotel Guatemala City offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does AC Hotel Guatemala City have airport transportation?
Yes, AC Hotel Guatemala City offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at AC Hotel Guatemala City?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at AC Hotel Guatemala City?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does AC Hotel Guatemala City offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.