Suites Terraza Imperial
15 Avenida a 4-59 Zona 13, Guatemala City 01013 Guatemala
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US$70
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About
#28 of 93 hotels in Guatemala City
Location
Cleanliness
Service
Value
Suites Terraza Imperial, es un Apart-Hotel con una excelente ubicación; céntrico y cercano al Aeropuerto Internacional La Aurora, brindando acceso a diferentes zonas financieras y comerciales en la ciudad de Guatemala siendo así una excelente opción para viajes de negocios y viajes de placer, con instalaciones de la más alta gama en confort y tecnología, pensado en las altas exigencias que nuestros clientes puedan tener.
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Property amenities
Free parking
Wifi
Currency exchange
Non-smoking hotel
24-hour check-in
24-hour front desk
Room features
Air conditioning
Housekeeping
Safe
Telephone
Laptop safe
Coffee / tea maker
Kitchenette
Walk-in shower
Microwave
Refrigerator
Kitchenware
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
Spanish
Location
56Somewhat walkable
Grade: 56 out of 100
43Restaurantswithin 1 km
6Attractionswithin 1 km
15 Avenida a 4-59 Zona 13, Guatemala City 01013 Guatemala
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20Reviews0Q+A0Room tips
Reviews
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I called from the airport on the morning of November 30th with an urgency for a room! I am currently on a trip with 8 other people and we all needed a hotel urgently because of a cancellation at another hotel. I called and the lady who answered couldn't even say "I don't speak English", after a couple of minutes I was transferred to the "manager" or at least that's what I asked for. He could barely speak English and was of poor help. I didn't have an internet connection at that time and was wasting the couple of Guatemalan coins I had on me on a public telephone, I eventually ran out of coins and had to spend another half hour searching for another hotel to go to. I had never experienced a hotel in Guatemala that didn't offer an English speaking front-desk or manager for that manner. If you ONLY speak English and have a hard time with Spanish, I DO NOT recommend this hotel at all. P.S. (I was able to solve my problem and managed to book another hotel nearby with English-speaking staff)…
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Date of stay: November 2018Trip type: Travelled with friends
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jessica P, Gerente at Suites Terraza Imperial
Responded 24 Dec 2018
Thank you for your opinion, we´re sorry you had a bad time with our last Manager, we knew he had a bad customer service once the problems and opinions like yours started getting to us, we decided to change the administration and hope to have a better service and better handling problems. We are glad you find a way to solve your hotel problem by booking in a near by hotel, hope you give us a change on your next visit to Guatemala City. Regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Claudio Roberto S wrote a review Oct 2018
San Pedro Sula, Honduras1199 contributions461 helpful votes
It's a good hotel if your going in a business plan. The rooms are very nice and clean. The only thing the hotel needs to improve is to include the breakfast in the rate of the room because actually doesn't count with a restaurant in the hotel (There is one restaurante in one side of the hotel) If your going on a tourism plan I'm not sure if is the best option because in the night is not safe to walk in the area and is far from "Zona Rosa" of Guatemala City (about 25 minutes walking)
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Date of stay: August 2018Trip type: Travelled on business
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Jessica P, Gerente at Suites Terraza Imperial
Responded 22 Oct 2018
Thank you for your opinion, actually we are sure is going to be very useful for future guests. Hope you come back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$69 - US$85 (Based on Average Rates for a Standard Room)
LOCATION
GuatemalaGuatemala DepartmentGuatemala City
NUMBER OF ROOMS
65
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Frequently Asked Questions about Suites Terraza Imperial
Which popular attractions are close to Suites Terraza Imperial?
Nearby attractions include La Noria (0.9 km), Acueducto de Pinula (1.1 km), and La Canada (0.7 km).
What are some of the property amenities at Suites Terraza Imperial?
Some of the more popular amenities offered include free parking, currency exchange, and a 24 hour front desk.
Which room amenities are available at Suites Terraza Imperial?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
Is parking available at Suites Terraza Imperial?
Yes, free parking is available to guests.
What are some restaurants close to Suites Terraza Imperial?
Conveniently located restaurants include Sublime Guatemala, Del Posto, and Everest Restaurant & Bar.
Are there any historical sites close to Suites Terraza Imperial?
Many travellers enjoy visiting Palacio Nacional (4.8 km).