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Grand Tikal Futura Hotel

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Grand Tikal Futura Hotel
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493 Reviews from our TripAdvisor Community

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Showing 226: English reviews
Dallas, Texas
Reviewed 6 days ago NEW

Ive been to guatemala 3 times now and have stayed in this hotel each time. It's beautiful, elegant, clean, and has great restaurants! I love the customer service and how comfortable you are here. I can't wait till my next visit!

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Helpful?
Thank ZacharyGriner
Grand Tikal Fut... H, Gerente at Grand Tikal Futura Hotel, responded to this review

Dear Guest, It was a pleasure to welcome you once more to Grand Tikal Futura Hotel. Thank you for letting us know how much you enjoyed your stay at our Hotel and your compliments on our facilities and staff. We look forward to welcoming you back on your next stay! Kind regards, Leonel Villasmil General Manager

Reviewed 2 weeks ago via mobile

This hotel is currently under construction. It is very noisy. The pool is not open right now. The room is large, modern and clean. However, the constant drilling (?) or jack hammering (?) is disturbing. Adjacent to a mall with a theater, shopping and what appears to be many fast food options

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Helpful?
Thank Andrea A
Grand Tikal Fut... H, Gerente at Grand Tikal Futura Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your experience. We value your feedback and it helps us to improve our service. Please accept our sincere apologies for the inconvenience experienced during your stay with us in regard with our renovation, we are currently working on improving our facilities and services to provide you with a better service....

Kiev
Reviewed 2 weeks ago via mobile

Stayed here for Christmas. The place was undergoing some renovations but it didn't disturb us. The room was spacious and equipped with all the necessities. Complimentary water and coffee are in the room and were replaced during every cleaning of the room. The swimming pool area is also very nice and offers jacuzzi. Christmas buffet dinner was outstanding, offering everything...

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Helpful?
Thank Iryna_2201
Grand Tikal Fut... H, Gerente at Grand Tikal Futura Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Grand Tikal Futura Hotel. We are very pleased to know that you enjoyed your stay at our Hotel and we appreciate your compliments on our spacious guestrooms, facilities and dining experience at Hibisbus Restaurant. We will share your comments with our staff and we hope to have...

Reviewed 2 weeks ago via mobile

This place is very well set. If you want to have an excellent Sunday brunch this is the place to go. Great appetizers, excellent buffet and a very giod service. Food is specially good, like sushi rolls, salmon and tuna, pasta, prosciutto, variety of cheeses and great seafood. You have to arrive early because the place is always full of...

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Helpful?
Thank Fernando M
Grand Tikal Fut... H, Gerente at Grand Tikal Futura Hotel, responded to this review

Dear Guest, Thank you for your compliments, we are pleased to know you enjoyed dining at our newly renovated Hibiscus Restaurant and that our cuisine and service exceeded your expectations. We look forward to welcoming you back again! Kind regards, Leonel Villasmil General Manager

Madison, Wisconsin
Reviewed 4 weeks ago

My friend & I stayed overnight after a Habitat for Humanity Build. The hotel was very fine but found it difficult to have our questions answered since the hotel staff understood little English. The exception was all staff in the hotel restaurant "Hibiscus". Food was exceptional & our waiter Pablo was 5-star excellent at making our visit exquisite & enjoyable...

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Helpful?
Thank Dee53717
Grand Tikal Fut... H, Gerente at Grand Tikal Futura Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Grand Tikal Futura Hotel. We are very pleased to know that you enjoyed your stay at our Hotel and we appreciate your compliments on the friendly service and dining experience at Hibisbus Restaurant. We will share your comments with our staff and we hope to have you...

La Farge, Wisconsin
Reviewed 12 December 2016 via mobile

We had a family funeral and arrived without a reservation. The front desk told us they only had executive suites available. So we had no choice but to book that. When we were in the room we went online and found out they did have less expensive rooms. Upon calling the front desk for the following 2 nights they told...

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Helpful?
Thank stephanie p
Grand Tikal Fut... H, Gerente at Grand Tikal Futura Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your experience. We value your feedback and it helps us to improve our service. We are very glad you enjoyed your stay in our renovated guestrooms. Please accept our sincere apologies for the inconvenience experienced during the time of your booking, we will share your comments with our front desk...

Reviewed 2 December 2016

My family and I booked two rooms for a one night stay on 10212016.. When we arrived, we were greeted at the door by the friendly hotel staff who assisted with our suitcases and strollers. We received fast and friendly service at the desk during check in. Not sure if it was because of our rate, but we were required...

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Helpful?
Thank Sanche38
Grand Tikal Fut... H, Gerente at Grand Tikal Futura Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Grand Tikal Futura Hotel. We are very pleased to know that you enjoyed your stay at our Hotel and we appreciate your compliments on our comfortable and spacious guestrooms, dining experience from our room service and friendly service. We will share your comments with our staff and...

Guatemala City, Guatemala
Reviewed 28 November 2016

I have able to host visiting groups and friends in Guatemala. The Grand Tikal is my hotel of choice because of the excellence of service we receive. There are other very nice hotels, but Tikal has consistently served us well.

Review collected in partnership with this hotel
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1Thank Chapingros
Grand Tikal Fut... H, Gerente at Grand Tikal Futura Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your experience. We are very pleased to know that once again we were able to exceed your expectations during your stay with us. Our team strives to offer the most memorable service on every occasion. We hope to have you again as our guest in future opportunities! Kind regards, Leonel...

Quetzaltenango Department, Guatemala
Reviewed 26 November 2016

It was my first time at this place and service was amazing, no matter if you travel for work or pleasure is a really good place to stay. Room and room service is perfect! Dinner and breakfast was delicious my family really like it!!

Review collected in partnership with this hotel
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Helpful?
Thank Nancyca_101
Grand Tikal Fut... H, Gerente at Grand Tikal Futura Hotel, responded to this review

Dear Guest, Thank you for your compliments, we are pleased to know we exceeded your expectations during your stay with us and that you enjoyed our distinctive cuisine at Hibiscus Restaurant, comfortable guestrooms and friendly service. We look forward to welcoming you back again! Kind regards, Leonel Villasmil General Manager

Reviewed 24 November 2016 via mobile

Spent five days. They are doing work to the lobby. Elevators are affected during the day. They have an awesome buffet breakfast. Very nice pool. Several malls nearby. Would stay again. Rooms were clean.

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Helpful?
Thank David W
Grand Tikal Fut... H, Gerente at Grand Tikal Futura Hotel, responded to this review

Dear Guest, It was a pleasure to welcome you to Grand Tikal Futura Hotel. Thank you for letting us know how much you enjoyed your stay at our Hotel and your compliments on our facilities and cuisine at Hibiscus Restaurant. We are currently upgrading our lobby to provide you a better service, we apologize for the inconvenience. We look forward...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Hibiscus Restaurante
Hibiscus Restaurante
Cuisines: American, Mediterranean, Sushi, Contemporary, International
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Hotel Grand Tikal Futura cuenta con 205 elegantes habitaciones, decoradas con exquisito buen gusto, brindando un sofisticado confort y la garantia del mejor descanso. Su portafolio lo componen 138 Habitaciones Deluxe, 38 Habitaciones Royal Floor, 14 Suites Ejecutivas, 12 Master Suites, 2 Suites Diplomaticas y 1 Suite Presidencial. Para satisfacer las necesidades del viajero de negocios, el Hotel Grand Tikal Futura ofrece en sus remodeladas habitaciones todas las innovaciones, facilidades y servicios que pueda requerir, entre otros, internet inalambrico de 6 Mb de velocidad y router individual en cada habitacion, disponible ademas en cualquier area del hotel, dos (2) unidades de telefono con doble linea telefonica, plancha y planchador, amplia cajilla electronica de seguridad con lector de aperturas, una variada seleccion de productos de alta calidad para el bano, suaves y exquisitas toallas extra largas de algodon con mayor absorcion, espejo de bano con aumento especial e iluminacion ideal para el maquillaje o el afeitado, sabanas, duvets de algodon y variado menu de almohadas, radio - reloj despertador, TV con pantalla de alta definicion LED de 32 pulgadas y mas de 80 canales de television por cable, acceso a un puerto de multiples conexiones –jack pack- que facilitara la conectividad de cualquier equipo electronico. El Hotel Grand Tikal Futura forma parte del impresionante Complejo Tikal Futura, integrado por varios componentes, entre ellos, dos torres de oficinas corporativas de veinte niveles cada una, centro comercial con mas de 170 variados locales comerciales, food court con mas de 30 opciones de restaurantes de comida rapida; “CINEFLICK” compuesto por cinco (5) salas de cine con tecnologia digital y proyeccion 3D, Teatro “Las Mascaras”, escenario ideal para obras de todo genero. Otro componente importante que conforma el Complejo Tikal Futura es el Centro de Convenciones y de Exposiciones, el recinto ferial mas grande de Centroamerica, con capacidad para albergar simultaneamente hasta 7,400 personas. Adicionalmente contamos con un portafolio de 15 salones -de variados tamanos- especiales para celebrar todo tipo de reuniones, convenciones, conferencias y celebraciones especiales. Igualmente, tres (3) salas de auditorios para realzar eventos de caracter corporativos y culturales. Para la comodidad y seguridad de nuestros visitantes, el Complejo Tikal Futura ofrece 3 sotanos de estacionamientos con capacidad para 1,500 vehiculos. ... more   less 

Additional Information about Grand Tikal Futura Hotel

Address: Calzada Roosevelt 22-43 | Zona 11, Guatemala City 01011, Guatemala
Region: Guatemala > Guatemala Department > Guatemala City
Price Range: RM464 - RM652 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Tikal Futura Hotel 4*
Number of rooms: 205
Reservation Options:
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Also Known As:
Hotel Grand Tikal Futura
Grand Tikal Futura Guatemala City
Grand Tikal Futura Hotel Guatemala/Guatemala City
Hotel Style:
#3 Spa Hotel in Guatemala City
#3 Romantic Hotel in Guatemala City
#3 Family Hotel in Guatemala City
#4 Luxury Hotel in Guatemala City
#8 Business Hotel in Guatemala City
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Questions & Answers

Here's what travellers have asked, with answers from Grand Tikal Futura Hotel staff and other travellers.
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Questions? Get answers from Grand Tikal Futura Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms (5th floor & higher) have city views and are very nice.”
 of 5 bubbles Dee53717, 15 Dec 2016 | Read review
“Go find other hotel! Trust me”
 of 5 bubbles Syai Achmad, 28 Oct 2016 | Read review
“I have no observation because the attention was excellent”
 of 5 bubbles 509RICARDOL, 24 Oct 2016 | Read review
“nothing to say, every thing ok”
 of 5 bubbles juanfernandob234, 5 Sep 2016 | Read review
“Ask for the 9th floor - includes access to free breakfast and cocktail hours”
 of 5 bubbles thomaseL8440DN, 22 Aug 2016 | Read review
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