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09/04/2017 10/04/2017
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    Grand Tikal Futura Hotel

    8.0 km from Guatemala City centre
    • Free Wifi
    • Free Parking
    • Pool
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    Apr 9 Apr 10
    1 room, 2 adults, 0 children
    Calzada Roosevelt 22-43 | Zona 11, Guatemala City 01011, Guatemala
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    09/04/2017 10/04/2017
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    09/04/2017 10/04/2017
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    Traveller rating
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    Time of year
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    All reviews royal floor indoor pool huge mall breakfast buffet great hotel taco bell spent two nights hotel lobby room was spacious upon check every hour nice stay miraflores tikal malls router lounge jacuzzi fi
    Reviewed 2 weeks ago via mobile

    While this is a lovely hotel with its layout and amenities, it just lacks 'heart'. The WiFi in the rooms didn't work and staff tried all different 'ideas' to solve it, but they really had no idea. The exhaust fan in the bathroom was exceptionally...More

    Helpful?0
    Response from Grand Tikal Fut... H, Gerente at Grand Tikal Futura Hotel

    Dear Guest, Thank you for taking the time to share your experience. We value your feedback and it helps us to improve our service. We are currently working on improving our facilities and services to provide you with a better experience. We would love to...More

    Reviewed 2 weeks ago

    The staff at this hotel was amazing , I was coming in from a business trip to Nicaragua that got delayed and I was able to communicate that to the hotel and they were able to help me setup a pickup from the airport. While...More

    Helpful?0
    Response from Grand Tikal Fut... H, Gerente at Grand Tikal Futura Hotel

    Dear Guest, It was a pleasure to welcome you to Grand Tikal Futura Hotel. Thank you for letting us know how much you enjoyed your stay at our Hotel and your compliments on our facilities and service. We will share your comments with our staff....More

    Reviewed 2 weeks ago via mobile

    I stayed at Tikal Futura for 4 nights, and paid for a Master Suite. On the last day I told them I would need late check out for which they said there would be an additional $30 charge. (I paid for my stay in fulll...More

    Helpful?0
    Response from Grand Tikal Fut... H, Gerente at Grand Tikal Futura Hotel

    Dear Guest, Thank you for taking the time to share your experience during your stay at Grand Tikal Futura Hotel. Please accept our sincere apologies for the inconvenience experienced during your stay with us. We will review the procedures with our staff in reference to...More

    Reviewed 3 weeks ago

    The hotel looks very nice. That is where the nice stops. Hotel travel agent booked my trip to Tikal, and then told me it was all full and they needed to refund my money. I was only booked in this hotel for extra time for...More

    Helpful?0
    Response from Grand Tikal Fut... H, Gerente at Grand Tikal Futura Hotel

    Dear Guest, Thank you for taking the time to share your experience. We value your feedback and it helps us to improve our service. Please accept our sincere apologies for the inconvenience experienced during your stay with us in regard with our pool renovation. We...More

    Reviewed 3 weeks ago via mobile

    Very unprofessional manager! Tried to charge $50 for early check in. Preceeded to tell us we were stupid and new nothing about the hospitality industry. Will never stay at this hotel ever again!!!! His name is Leonel Villasmil. Some people are in the wrong business.More

    Helpful?1
    Response from Grand Tikal Fut... H, Gerente at Grand Tikal Futura Hotel

    Dear Guest, Thank you for sharing your comments, we value your feedback and it helps us to improve our service. Please accept our sincere apologies for the inconvenience experienced during your stay with us. I assure you that in no way my intention to explain...More

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Free Parking
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
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    Photos
    Hotel & Grounds (55)
    Room/Suite (35)
    Dining (16)
    View from Room (15)
    Nearby
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    Questions & AnswersAsk a question
    Nicole M R
    Hello! When are the pool renovations scheduled to be completed? Thank you!
    21 March 2017|
    Answer
    Response from Grand Tikal Fut... H | Property representative |
    Dear Nicole, Thank you for contacting Grand Tikal Futura Hotel. Our pool renovations are scheduled to be completed on April 7th., 2017. However, we offer an alternative pool which is also located on the premises of Tikal... More
    1
    Vote
    Google Translation
    Melinda A
    Hello, We are arriving from the US on Feb 15th at 11pm- how do we arrange for pick up to the hotel once we have cgotten our baggage and cleared customs? Thanks Melinda
    10 February 2017|
    Answer Show all 5 answers
    Response from Grand Tikal Fut... H | Property representative |
    Dear Melinda, Thank you for contacting us! The Hotel provides shuttle service upon previous request. Please send us your flight information (airline, flight number and time of arrival) to our reservations department or... More
    1
    Vote
    Google Translation
    Hola buen dia quiero saber si todabia puedo reservar para el dia 21 de Diciembre con el precio que aparece de $84.00
    2 December 2016|
    Answer
    Response from Virgilio V | Reviewed this property |
    Muy buenas noches. Espero se encuentre muy bién. Yo soy un ingeniero quién estuvo hospedado en el hotel Tikal Futura en septiembre y fuí invitado para la IV Conferencia de Ciencia, Tecnología e Innovación por medio de... More
    0
    Votes
    Room Tips
    "Make certain to check the toilet to ensure it is functional and hygienic."
    Jetsetkong, 1 month agoRead review
    "All the rooms (5th floor & higher) have city views and are very nice."
    Dee53717, 3 months agoRead review
    "Go find other hotel! Trust me"
    Syai Achmad, 4 months agoRead review
    "I have no observation because the attention was excellent"
    RICARDO L, 5 months agoRead review
    "nothing to say, every thing ok"
    Juan Fernando B, 6 months agoRead review
    "Ask for the 9th floor - includes access to free breakfast and cocktail hours"
    thomaseL8440DN, 7 months agoRead review
    "We stayed on the 3rd floor our first time and now the 8th. 8th is better."
    Britt H, 7 months agoRead review
    "The hotel has shuttle service and taxi there is no need to a car. The shopping mall has about eveiting."
    Marvin H, 7 months agoRead review
    "All of the rooms Im sure are good, I stayed in a suite not sure I will pay the extra money next time"
    Scott K, 7 months agoRead review
    "Get the honeymoon package"
    miguelguadarrama, 8 months agoRead review
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