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Barcelo Guatemala City

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Barcelo Guatemala City
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1,210 Reviews from our TripAdvisor Community

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Showing 746: English reviews
Lebanon, Pennsylvania
Level Contributor
54 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 3 days ago NEW

This hotel offers a free shuttle to and from the airport which is very handy. The beds are very comfortable and clean. Large fluffy pillows and it was fairly quite on the 11th floor until there was a crying and naked baby in the hallway all by himself...poor thing...the maids helped him to find his mother. Bathroom's are very small.... More 

Helpful?
Thank terrykeithsmom
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and facilities. Your review will help us to keep our high service standards. We hope to see you very soon in Barceló Guatemala. Best regards, More 

San Jose, Costa Rica
Level Contributor
3 reviews
Reviewed 4 days ago NEW

This is a great hotel for business and leisure as well. Service is outstanding. Every one had a smile on their face willing to help in any way they could. Breakfast buffet was very good, and once again great service. The property has a Japanese restaurant and the Strikers Bar, great for burgers, sandwiches and drinks. The heated swimming pool... More 

Helpful?
Thank Taylorinnbnb
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you very much for sharing the experience of staying at our hotel with the members of Tripadvisor. We are pleased to know that we have met your expectations regarding our services. We hope to see you soon at Barcelo Guatemala City Hotel. Best regards. More 

Level Contributor
4 reviews
3 hotel reviews
Reviewed 2 weeks ago

Barcelo Hotels seem to have it all. This was my first experience with Barcelo and it was a great one. They have a shuttle service to pick you up from the airport. It was easy to find and was waiting for me when I was ready with my bags. The rooms were great. Mine had plenty of room, bottled water... More 

Helpful?
Thank Brandon B
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and share your experience in Barceló Guatemala City Hotel, its always motivating to receive such appreciations from our guests. This will help us to keep our high service standards. We hope to see you really soon. Best regards, More 

CA
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago via mobile

I always start with the things I love. I think it's a great location - walking distance to a lot of restaurants, grocery store and the mall. Beautiful pool area and the restaurant is good. The only complaint is the beds are rock hard,.. my back was hurting the next morning it was so hard. I also didn't like the... More 

Helpful?
1 Thank BRANDI N
BarceloManager, Channel Manger at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Wife and I are missionaries. We needed a little get away. Chose the Barcelo because they offered a missionary discount. Fantastic place. Well worth the money. Breakfast was unbelievable. The bed was a bit hard, but we slept great anyway. We like soft beds..

Helpful?
1 Thank Nate R
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you very much for sharing the experience of staying at our hotel with the members of Tripadvisor. We are pleased to know that we have met your expectations regarding our services. We hope to see you soon at Barcelo Guatemala City Hotel. Best regards. More 

Atlanta
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 3 weeks ago

I have been traveling to Guatemala City for several months. Others had stayed at the Intercontinental. The rates there continued to climb higher and I looked for another hotel. The Barceló was recommended and I tried it. I will never go back to the Intercontinental. The Barceló has great rates. Very centrally located near the business district and many good... More 

Helpful?
Thank tpidgeon
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and share your experience in Barceló Guatemala City Hotel, its always motivating to receive such appreciations from our guests. This will help us to keep our high service standards. We hope to see you really soon. Best regards, More 

Laguna Niguel, California
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 weeks ago

I stayed there few times a year, the personal is very efficient, cordius and helpful. The breakfast buffet is incredible. Very clean and the location of the hotel is great. They have shuttle TO and FROM the airport. I stay IN DIFERENT HOTEL TRUE THE YEARS but know I stay only there.

Helpful?
Thank MIRNA V
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and share your experience in Barceló Guatemala City Hotel, its always motivating to receive such appreciations from our guests. This will help us to keep our high service standards. We hope to see you really soon. Best regards, More 

San Jose, Costa Rica
Level Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 weeks ago

The service all around is very good: friendly staff, attentive. Breakfast buffet is a great option to include in your stay. Fast check-in and check-out. Provided airport transportation. The only issue I had was with the internet connection. "Regular" wi-fi is very unstable, which made it impossible for work needs. The wired network that was provided in the room did... More 

Helpful?
Thank r2gasa
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards. More 

Los Angeles, California
Level Contributor
67 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 4 weeks ago

Hotel was chosen by a client and I had trepidation based on reviews. No surprise, it's pretty outdated and shabby. Old fashioned furniture and bright green carpet in the rooms. It's oppressive and not cheerful. The staff is just OK, helpful enough but not overly friendly. The pool area is stark and ugly. The location is not great, nothing close... More 

Helpful?
1 Thank reallypickylady
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards. More 

San Luis Obispo, California
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 25 October 2016

I stopped by Guatemala city for a dinner meeting and stayed at the Barcelo in Guatemala City. The hotel had very friendly staff and quick to get me my room. I was very impressed by the amenities the hotel has, as they give you a full variety of things you might need (especially if you lose your luggage). The only... More 

Helpful?
Thank Salvador H
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards. More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
The Barcelo Guatemala City hotel is set right in the heart of the city, in the main business district, and surrounded by restaurants, shops and places of entertainment in Guatemala City. Its elegant 397 rooms offer high-speed Internet connection and numerous facilities to make your stay an enjoyable one, be it for business or pleasure. ... more   less 

Additional Information about Barcelo Guatemala City

Address: 7 Avenida 15-45 | Zona 9, Guatemala City 01009, Guatemala
Region: Guatemala > Guatemala Department > Guatemala City
Price Range: RM388 - RM719 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Barcelo Guatemala City 4.5*
Number of rooms: 397
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Barcelo, Travelocity, Hotels.com, Priceline, HotelTravel.com, Odigeo and Jetsetter so you can book your Barcelo Guatemala City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Guatemala City Hotel Guatemala City
Guatemala City Barcelo
Hotel Style:
#4 Family Hotel in Guatemala City
#4 Romantic Hotel in Guatemala City
#4 Spa Hotel in Guatemala City
#5 Luxury Hotel in Guatemala City
#7 Business Hotel in Guatemala City
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Guatemala City staff and other travellers.
19 questions
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Keswick, Virginia
Washington
6 months ago
Toronto, Canada
3 months ago
Queens, NY
over a year ago
San Antonio, Texas
over a year ago

See all questions (19)

Questions? Get answers from Barcelo Guatemala City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“11th floor family suite”
 of 5 bubbles terrykeithsmom, 1 Dec 2016 | Read review
“Great stay for business, close to the airport.”
 of 5 bubbles salvadorh697, 25 Oct 2016 | Read review
“I stayed in both towers. One tower (Maya?), the one with patios, was recently redone and seems to be in a nicer condition than the other.”
 of 5 bubbles RandyOK, 27 Sep 2016 | Read review
“We stayed in room 724 and it had a beautiful views of the volcanoes from the balcony.”
 of 5 bubbles 761kimid, 12 Aug 2016 | Read review
“Upper floors have best views - probably quieter with inner room with view of pool.”
 of 5 bubbles lyk2cook, 3 Aug 2016 | Read review
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