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Barcelo Guatemala City

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Barcelo Guatemala City
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1,289 Reviews from our TripAdvisor Community

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Showing 792: English reviews
Paranaque, Philippines
Reviewed 7 May 2015

This is my first travel to Guatemala for a business trip. The hotel looks a bit old, but the room I stayed in was clean. Barcelo hotel lived up to my expectations in terms of service. People were friendly and hospitable. The Breakfast buffet is great! Food servings are huge and food tastes good! Room Rates were very reasonable.

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Thank AndeeTravels
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards.

Merced, California
Reviewed 4 May 2015

We just needed a hotel for one night in Guatemala city - en-route to other spots in the country. This hit the spot with ease. Very up scale with several restaurants. We especially liked the Kyoto Japanese restaurant. Fond was delicious and service was outstanding. The room was spacious and very well appointed. I did not notice any need for...

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1Thank Photom299
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards.

Kelowna, Canada
Reviewed 25 April 2015

This was a great hotel for exactly the purposes we needed. I traveled with a 13 year old so I was concerned about safety when our flight was due to arrive at midnight. They had free airport pick-up with their hotel name on a placard. They took us right to the hotel, the check-in was very easy and I had...

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1Thank GlobalGirl98
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards.

Virginia
Reviewed 22 April 2015

I stayed at the Barcelo Guatemala City as I have stayed there many times over the last 10 years. The staff at check in seemed to know little about what was included in the room rate, which is important to those who want to enjoy the excellent breakfast buffet at the hotel. However, the wi-fi prices are too high and...

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1Thank Chapingrande
Etortola, Gerente at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barcelo Guatemala City Hotel. Best regards.

Usingen, Germany
Reviewed 16 April 2015 via mobile

Stayed there one night on business in April and used the shuttle transfer from the airport, which they offer free of charge. Hence I should not complain that we had to wait almost one hour until we finally left the airport. Check in and out was handled promptly, courtesouly and professionally so the twenty minutes between arrival and pre-arranged massage...

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Thank 2worldtravelers13
Etortola, Gerente at Barcelo Guatemala City, responded to this review

Dear Guest, In Barcelo Guatemala City hotel we make a great effort to fulfill our customers expectations. We are very sorry that during your stay you have suffered some shortcomings. Your review will help us to improve our service standards. We hope to see you at our hotel again so we can offer our quality services beyond your expectations. Best...

Quincy, Illinois
Reviewed 13 April 2015

Barcelo Guatemala City Total of 3 nights. WiFi was available but only if you paid $10 USD per day to use it. I did use the business office computer but it would only let me browse the internet and would not let me send email or due to my banks security would not let me use bill pay. This hotel...

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2Thank illinoisfarmer
Etortola, Gerente at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service, location and staff. Its always motivating receive such appreciations from our guest. This will help us to keep our high service standards. Hope to see you again in Guatemala. Best regards.

Reviewed 12 April 2015 via mobile

The hotel has a security fence and the lobby is nice. Then you go to your room and it is just ok. Rooms are not as good as you would think. The staff was friendly and pleasant. The breakfast was ok. You are close to airport and downtown. Also close to a grocery store. Overall it was safe and clean.

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2Thank TheRealRiddle
Etortola, Gerente at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barcelo Guatemala City Hotel. Best regards.

San José, San Jose, Costa Rica
Reviewed 11 April 2015 via mobile

Good hotel to stay a night if your going to and from Antigua. The taxis outside the lobby will drive you to Antigua, we paid $40 gor 4 people. Clean but dated , good breakfast buffet. Close to the airport, close enough to the Zoo and an Artisan's Market, not much else though.

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1Thank Mata M
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards.

Washington DC
Reviewed 10 April 2015

Not a bad hotel. Close to the airport and walking distance to a couple restaurants. The pool looked awesome but didnt have to time to use, only spent one night. Good variety of food for the breakfast buffet. Staff was very friendly. The bad: Rooms are a little dated and wifi was spotty. Also they will ask for an email...

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Thank forinh
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards.

Pasadena, California
Reviewed 9 April 2015

My wife and I closed our 14 days in Guatemala by staying the last two nights near the airport to rest up before flying out. This hotel was great. The pool was refreshing. The rooms were clean and comfortable. The price is great. However, the one knock is they need to have better service poolside in the afternoons.

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Thank denabruin
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards.

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
The Barcelo Guatemala City hotel is set right in the heart of the city, in the main business district, and surrounded by restaurants, shops and places of entertainment in Guatemala City. Its elegant 397 rooms offer high-speed Internet connection and numerous facilities to make your stay an enjoyable one, be it for business or pleasure. ... more   less 

Additional Information about Barcelo Guatemala City

Address: 7 Avenida 15-45 | Zona 9, Guatemala City 01009, Guatemala
Region: Guatemala > Guatemala Department > Guatemala City
Price Range: RM407 - RM846 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Barcelo Guatemala City 4.5*
Number of rooms: 397
Reservation Options:
TripAdvisor is proud to partner with Despegar.com, Barcelo, Hotels.com, Travelocity, Priceline, Booking.com and Jetsetter so you can book your Barcelo Guatemala City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Guatemala City Hotel Guatemala City
Guatemala City Barcelo
Hotel Style:
#2 Spa Hotel in Guatemala City
#3 Luxury Hotel in Guatemala City
#4 Family Hotel in Guatemala City
#4 Romantic Hotel in Guatemala City
#7 Business Hotel in Guatemala City
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Guatemala City staff and other travellers.
23 questions
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Keswick, Virginia
Washington
9 months ago
California
Toronto, Canada
7 months ago
2 months ago

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Questions? Get answers from Barcelo Guatemala City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms overlooking the pool area, not the street are less noisy!”
 of 5 bubbles Chuckswade, 21 Mar 2017 | Read review
“Higher floors are less nosier.”
 of 5 bubbles laslo, 13 Mar 2017 | Read review
“Suites were extremely nice - worth more, especially if a family.”
  • Very nice suites on 11th floor.
 of 5 bubbles Jimbobka, 8 Mar 2017 | Read review
“Rooms on road side have a better view of city as there is a building on back side”
 of 5 bubbles Retiredtraveler65, 14 Feb 2017 | Read review
“We were in 664: not a great view but quiet, in the older of the two towers.”
 of 5 bubbles valentin05, 13 Feb 2017 | Read review
5 of 5