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Hilton Garden Inn Guatemala City

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Hilton Garden Inn Guatemala City
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181 Reviews from our TripAdvisor Community

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Showing 99: English reviews
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Charlottesville, Virginia
Reviewed 4 days ago NEW

This hotel was our point of departure to the airport after a week in Guatemala, and it served us well. The hotel does not look like much from the outside, but inside it seems to be new, the rooms are very nice, beautiful green marble bathrooms, top quality, comfortable beds, immaculately clean. The staff at the front desk and the...

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Helpful?
Thank Wendy_and_Michael_VA
HOTEL’S FAVOURITE REVIEW
Reviewed 28 February 2017 via mobile

I arrived on a late flight into Guatemala City, after a full day of travel, and knew I was going to be tired and less resilient to the normal airport bustle and confusion (I don't speak Spanish either). I prebooked my room online. A week before my arrival I emailed a request for a shuttle pickup. I received a prompt...

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Helpful?
1Thank Jack B
About Hotel's Favourite Review
Hilton Garden I... G, Director of Sales at Hilton Garden Inn Guatemala City, responded to this review

Dear Jack B. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We hope you can come back son. Greetings ,

Reviewed 5 days ago NEWvia mobile

Great location, free airport shuttle, clean and comfortable rooms, super breakfast, friendly staff and nice restaurant. Easy to get around in the area from hotel; open air patios, would definitely recommend

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Helpful?
Thank Karl v
Lauderdale by the Sea, Florida
Reviewed 1 week ago via mobile

I'm visited Guatemala per 3 nights, we rent a car, the Hotel had good security, attentively gentlemen help us with the parking and traffic. The checking was fast, room very clean, a little bit hot, a/c unit complicate to operate, impressive with housekeeping service. Everything is close, good restaurants, casino, coffee shops, tacos, Malls. Avenida La Reforma, nice to walk,...

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Helpful?
Thank Tow G
Chicago, United States
Reviewed 2 weeks ago

I'm a Hilton Diamond, so I stay at a lot of hotels. My favorite chain is HGI. This one is the best I have stayed at - better than my regular ones in the USA. The service is absolutely impeccable. From the driver who picked me up to the airport, the restaurant staff, front desk and the housekeeper. The rooms...

Review collected in partnership with Hilton Garden Inn
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Thank Daniel W
Howell, Michigan
Reviewed 2 weeks ago

The location is close to the airport and they have a shuttle. The hotel room was modern and clean. The A/C was cold. The hotel staff was friendly and very accommodating. Would definitely stay here again.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank rsvlmarvin
Dubai, United Arab Emirates
Reviewed 3 weeks ago

Spent a couple of days in this hotel for a business trip in Guatemala, I must say I was very impressed by how pretty the property is, the room is very well appointed, nice, clean and well decorated. The few times I had the opportunity to speak to staff they were all very nice and attentive, from the pickup guy...

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Thank zapata2182
Panama City, Panama
Reviewed 3 weeks ago via mobile

I stayed from March 28 to April 1, had a room in the first floor with no view, but since I was only there to sleep, didn't miss it. The room was very confortable with a queen bed, a small desk for work and a chair to relax. The bathroom has a shower head, and the hot water took a...

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Thank Rolando_Jose_RDL
Milton
Reviewed 18 March 2017

Great location, wonderful staff, outstanding breakfast. Very safe and clean. Would highly recommend! Would definitely stay again!! Easy access to transportation and restaurants!! Good local shopping!

Review collected in partnership with Hilton Garden Inn
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Thank Linda K
Hilton Garden I... G, Director of Sales at Hilton Garden Inn Guatemala City, responded to this review

Dear Guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

New Smyrna Beach, Florida
Reviewed 18 March 2017

This whole experience was fantastic. Everything was great. Staff amazing the room clean and comfortable and breakfast amazing. I was very pleased. This property easily lives up to the Hilton standard. I also appreciated the free shuttle to and from the airport.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Kirk T
Hilton Garden I... G, Director of Sales at Hilton Garden Inn Guatemala City, responded to this review

Dear Guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Regards,

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Airport Transportation
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the financial and business district, the new Hilton Garden Inn Guatemala City hotel offers a convenient base for corporate and leisure travelers. Enjoy complimentary shuttle service to and from La Aurora International Airport(On request), just 4 kilometers away, and walk to popular restaurants, bars and shopping centers downtown. Several museums, the Domo Polideportivo arena and La Aurora Zoo are a short drive away. Gated, covered parking is available at our hotel in downtown Guatemala City. Visit our Garden Grill restaurant for breakfast, a themed lunch buffet and dinner a la carte. Evening room service is also available. De-stress after a long day in the complimentary fitness center. Our Guatemala City meeting rooms are perfect for your next conference or training session - ask about our A/V equipment rental. Invite up to 250 guests to a wedding ceremony in our beautiful outdoor gardens and a catered reception in the ballroom. ... more   less 

Additional Information about Hilton Garden Inn Guatemala City

Address: Calle 7-65 13, Guatemala City 01009, Guatemala (Formerly Hotel Princess)
Region: Guatemala > Guatemala Department > Guatemala City
Price Range: RM427 - RM757 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Garden Inn Guatemala City 3.5*
Number of rooms: 109
Reservation Options:
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Also Known As:
Princess Hotel Guatemala City
Hilton Garden Inn Guatemala City
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Guatemala City staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Guatemala City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor”
E3144TErobertl, 24 Jan 2017 | Read review
“Get something not facing the street. Really all but morning and afternoon rush hour is good.”
  • View from 5th Floor Room in the morning
adamb990, 14 Dec 2016 | Read review
“how elevator are slow, better choose rooms in first floors.”
jnynyn, 5 Dec 2016 | Read review
“The patio doors silence noise from the street, which can be very noisy.”
kimn566, 16 Nov 2016 | Read review
“Fifth floor rooms are very quite south facing rooms even better. One note the one elevator to the top floor is very slow.”
richardk88, 8 Aug 2016 | Read review
5 of 5