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Km. 9 Carretera a El Salvador Complejo Vista Real, Guatemala City 01015 Guatemala
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$103
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US$130
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 30/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Guatemala City
Updated 30/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#12 of 74 hotels in Guatemala City
Location
Cleanliness
Service
Value
Travellers' Choice
See why so many travelers make Hilton Guatemala City their hotel of choice when visiting Guatemala City. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travelers like you. For those interested in checking out popular landmarks while visiting Guatemala City, Hilton Guatemala City is located a short distance from Ministerio Del Medio Ambiente & Recursos Naturales (1.5 mi) and Iglesia de Nuestra Senora de los Remedios (2.0 mi). Guest rooms offer a flat screen TV and air conditioning, and Hilton Guatemala City makes getting online easy as free wifi is available. You can also take advantage of some of the amenities offered by the hotel, including a 24 hour front desk, a concierge, and room service. In addition, guests can enjoy a pool and breakfast during their visit. As an added convenience, there is free parking available to guests. If you like Asian restaurants, Hilton Guatemala City is conveniently located near Naru Japanese Cuisine, Restaurante Japones Ran, and Ambia. If you’re looking for something to do, Palacio Nacional is a nice way to spend some time. At Hilton Guatemala City, your comfort and satisfaction come first, and they look forward to welcoming you to Guatemala City.
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Room & Suite (178)178
Full view
Property amenities
Free parking
Wifi
Hot bath
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Valet parking
Paid wifi
Outdoor pool
Sauna
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Taxi service
Banquet room
Meeting rooms
Massage
Salon
24-hour security
Baggage storage
Currency exchange
Gift shop
Non-smoking hotel
Shared lounge / TV area
ATM on site
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Whirlpool bathtub
Private balcony
Room service
Safe
Sofa
Telephone
Clothes rack
Iron
Laptop safe
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English, Spanish
144Reviews16Q+A5Room tips
Traveller rating
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Popular mentions
350colleenwf wrote a review 6 Apr
Florida Panhandle, Florida1 contribution
Extended our missions trip for two days of relaxation. This hotel is a paradise. It’s beautifully built well-maintained and has delicious food. Beds are comfortable and rooms are large at the executive level.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: March 2021
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roxpaiz wrote a review Feb 2020
New York City, New York1 contribution1 helpful vote
Beautiful hotel, great location and very nice staff! Would be nice if they had an indoor pool for the chilly/rainy days and more Guatemalan food options for their breakfast buffet, but definitely a great place to stay
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Eric Jon wrote a review Feb 2020
1 contribution1 helpful vote
Had an absolutely wonderful experience at this Hitlon property. Srarting with being met at the airport by Baldomero. Great guy and very helpful with information in route to the hotel. Everyone...Everyone, was so friendly and always acknowledged you with a "hola." Manuel in the restaurant was outstanding to say the least. Many times he went out of his way to accommodate our requests. He was more than enjoyable throughout the stay. Outstanding meal entrees, and snacks. Gracias Manuel ! The grounds of the property were beautiful. Really immaculate. Beautiful healthy flowers, and ponds. The architecture and design is worth marveling. Dozens and dozens of small candles bordered the outdoor corridors. To all the staff, thank you for such a memorable experience.
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Date of stay: February 2020
Rooms
Location
Service
Room Tip: Approximately 15-20 minutes from airport
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1 Helpful vote
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Paola R wrote a review Feb 2020
1 contribution
My stay at this hotel was great; my expectations were exceeded! My friend requested shuttle service, and Baldomero picked us up from the airport & tooks us to the hotel. He was very kind & helpful, every time we saw him around. I can say that pretty much about everyone we were in contact with. Alejandro helped us our first breakfast there, and the food & the service were great! He was asked to take pictures & he went out of his way to help us arrange things around in the executive lounge. The housekeepers were also super nice. We went on a little vacation, and I enjoyed our stay at this hotel!
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Date of stay: January 2020Trip type: Travelled with friends
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710dannw wrote a review Jan 2020
Grand Rapids, Michigan3 contributions1 helpful vote
The Hilton Guatemala (Vista Real) is a great property and excels in many ways. The check in was pretty good, however a few minor glitches, but management was quick to respond. The room themselves are very comfortable and mostly quiet, depending on where your room is located. One note to share...if you prefer a walk in shower and w/o hopping into a tub for your shower, these rooms are only located on the noisy side of the property facing the busy road....have no idea why they constructed the place in this way...SO....I was just there for about a month stay on and off and had to make sure my room was located on the quieter side facing gardens, but the issue with that is those rooms only have showers inside tubs...keep that in mind The service at the Dining room was a 5 star for sure...the quality and presentation of the breakfast buffet is very good and they work very hard to make sure you are taken care of in the Dining room. The Diamond executive lounge is a nice space to do work in and escape the guest room to a nice stocked self serve refrigerator and coffee station. I did notice that it was not regularly maintained the times I was there, because there were used place settings that were present on some of the existing tables, but was not a big bother but just pointing that out. A few negatives that I already brought to the attention of the Hilton front desk there during my stay last year, and again this last 2 months....the Jacuzzi water is not at a comfortable pleasing temperature so if you think you are going to relax comfortable in hot bubbly water, you will be sadly disappointed. I really missed using the jacuzzi and honestly feel management is not taking steps to improve that situation so the water is where it should be. Also, the phone system does not work for you to push buttons to get directly to appropriate departments...I had to walk all the way to the front desk for them to tell me just to push zero for assistance. If that is the case and they are not going to fix the phones to work as they are meant to then they need to post the instructions to just push zero for assistance, instead of having to get dressed out of pajamas and walk to the front desk to place a room service order...hahahaha Was not a real biggie but wanted to mention that minor flaw. All in all, the front desk and the baggage service and the Dining room staff, as well as the maids whom clean the rooms were very very good and I highly suggest folks stay here, even with my minor negative observations. Thank you Hilton Guatemala!
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Date of stay: January 2020
Value
Service
Sleep Quality
Room Tip: Request interior garden to limit road. Noise
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PRICE RANGE
US$86 - US$156 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel vista real guatemala city
FORMERLY KNOWN AS
Hotel Vista Real Guatemala
LOCATION
GuatemalaGuatemala DepartmentGuatemala City
NUMBER OF ROOMS
130
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Frequently Asked Questions about Hilton Guatemala City
Which popular attractions are close to Hilton Guatemala City?
Nearby attractions include Mall Pradera Concepcion (1.0 km), GLOBAL TRAVEL (0.8 km), and Metroplaza (1.0 km).
What are some of the property amenities at Hilton Guatemala City?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Hilton Guatemala City?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Hilton Guatemala City?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Guatemala City?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Hilton Guatemala City?
Conveniently located restaurants include Las Ventanas Restaurant & Bar, San Martin, and 100 Montaditos.
Are there opportunities to exercise at Hilton Guatemala City?
Yes, guests have access to a fitness centre, an outdoor pool, and a sauna during their stay.
Does Hilton Guatemala City have an airport shuttle?
Yes, Hilton Guatemala City offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Guatemala City?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Guatemala City offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Guatemala City?
The staff speaks multiple languages, including English and Spanish.