Hotel Royal Palace
6a. Avenida 12-66 Zona 1, Guatemala City 01001 Guatemala
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Avg. RM 403 /night, 1/26 - 1/27
RM 407
per night
RM 385
per night
RM 363
per night
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About
#33 of 59 hotels in Guatemala City
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Finding an ideal hotel in Guatemala City does not have to be difficult. Welcome to Hotel Royal Palace, a nice option for travellers like you.
Close to some of Guatemala City's most popular landmarks, such as Iglesia de San Francisco (1.3 mi) and Iglesia Yurrita (1.3 mi), Hotel Royal Palace is a great destination for tourists.
Guests have access to 24 hour front desk and room service while staying at Hotel Royal Palace. In addition, Hotel Royal Palace offers an on-site restaurant, which will help make your Guatemala City trip additionally gratifying. And, as an added convenience, there is free parking available to guests.
While you’re here, be sure to check out some of the Asian restaurants, including Naru Japanese Cuisine, Tres Elefantes, and Tanoshii, all of which are a short distance from Hotel Royal Palace.
Guatemala City is also known for some great monuments and statues, including Monumento a la Paz, Monumento a Cristobal Colon de Thomas Mur, and Justo Rufino Barrios, which are not too far from Hotel Royal Palace.
Hotel Royal Palace looks forward to welcoming you on your visit to Guatemala City.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Babysitting
Children Activities (Kid / Family Friendly)
Airport transportation
Conference facilities
Banquet room
Car park
Wifi
Restaurant
Breakfast available
Breakfast in the room
Special diet menus
Meeting rooms
Non-smoking hotel
24-hour front desk
Laundry service
Room features
Housekeeping
Room service
Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quaint
Centrally Located
Languages Spoken
English, Spanish
Location
6a. Avenida 12-66 Zona 1, Guatemala City 01001 Guatemala
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 77 out of 100
77
La Aurora Airport
6.3 km•
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38 Restaurants
within 0.5 kilometers
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Detailed Reviews
It's a bit like stepping back in time when you come here, but that's not necessarily such a bad thing. It's in a great location, right in the heart of the city, walking distance to all the sights, plus they have a free shuttle bus that will pick you up and return you to the airport, all very positive things. However, the property is old and tired. Check in took forever. I don't know what the problem was with the two people ahead of me, but it took 45 minutes to check them in, while several hotel staff in suits just wandered around the lobby doing nothing. They could have helped out the sole check in clerk. Check out was also painful. A security guard had to go and check the room - Lord knows why, there is NOTHING to take - and she couldn't have been in less of a hurry had she been a snail. As I was leaving early in the morning, I then had to wait for her to unlock the hotel doors, something that again took an enormous amount of time.
Breakfast wasn't included in the rate, which was disappointing, so I didn't try the restaurant or the bar. The room has a TV but I didn't switch it on. The room itself was spacious, but with very, very old, basic furniture. WIFI is free and good strength, but the rooms are spartan. The curtains would barely budge and needed a really strong arm to close them and I wasn't able to close them the whole way. The bathroom is more modern and there is good hot water and shower pressure, but the basin sink was blocked and I couldn't unclog it.
The street is very noisy, but the noise did quieten down as the crowds dispersed. There are so many police on the streets surrounding the hotel, that it is a bit worrying. I didn't see any other properties anywhere nearby, so this seems to be the best and possibly only option to be right in the centre of things.
Breakfast wasn't included in the rate, which was disappointing, so I didn't try the restaurant or the bar. The room has a TV but I didn't switch it on. The room itself was spacious, but with very, very old, basic furniture. WIFI is free and good strength, but the rooms are spartan. The curtains would barely budge and needed a really strong arm to close them and I wasn't able to close them the whole way. The bathroom is more modern and there is good hot water and shower pressure, but the basin sink was blocked and I couldn't unclog it.
The street is very noisy, but the noise did quieten down as the crowds dispersed. There are so many police on the streets surrounding the hotel, that it is a bit worrying. I didn't see any other properties anywhere nearby, so this seems to be the best and possibly only option to be right in the centre of things.
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Date of stay: November 2016Trip type: Travelled solo
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It's back to the 4th floor of the classic Royal Palace in Zona 1 for the fourth time. This time,#409 a corner room, is huge and has something relatively rare in moderately-priced accommodations here-- a King sized bed. Most hotels in this range we've stayed have two double beds and that is also available. Royal Palace is located right on La Sexta. On a Sunday the promenade of families, couples, entertainers and hawkers starts about 10 am and doesn't let up until after sundown. It is a great people watching location. it is also around the block from Restaurante Altuna, a favorite dining experience.
While. we've noticed some changes, small upgrades, the general state of repair needs some attention. it is after all one of the once elegant landmarks in the neighborhood.
While. we've noticed some changes, small upgrades, the general state of repair needs some attention. it is after all one of the once elegant landmarks in the neighborhood.
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Date of stay: February 2015Trip type: Travelled as a couple
Rooms
Cleanliness
Service
Room Tip: Generally wii is only acessible in the lobby. Corner suite, when available is very nice.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Royal Palace and Pan American were among the few hotels that survived the extended period during which Zona 1 was down at the heels and dangerous. The fact is that it is for us the place to stay in the Historic District. Located right on La Sexta, it is also a great location for strolling with the thousands of locals who are loving this pedestrian mall.
This was our second stay at the Royal Palace . We had a junior suite with king size bed,desk convertible sofa, ample storage, and a large balcony. The restaurant is adequate and there are many other good choices nearby.
This was our second stay at the Royal Palace . We had a junior suite with king size bed,desk convertible sofa, ample storage, and a large balcony. The restaurant is adequate and there are many other good choices nearby.
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Date of stay: March 2013Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Ask for the Junior Suite
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The security staff treats you like a criminal. There were problems with the water and I was unable to shower before going to the airport for my flight back to the states and they all but refused to make an appropriate adjustment to my bill for the inconvenience. They finally did adjust one night off the bill after calling the manager and confirming that I was paying in US dollars (and after I threatened to pay them nothing at all). Nothing about this hotel with the exception of the central location would encourage me to return. I won't be back.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
From 1999-2005, I used to stay at the Royal Palace all the time when it was managed by Best Western. My wife and I returned there right before Christmas and we were incredibly disappointed. No longer associated with Best Western, the hotel is now shabby, grungy and the hotel staff indifferent. The room was dark (there was only one incandescent light bulb hanging from a wire from the ceiling, the beds were old and the linens/comforters had many stains. You could see right through the thin white sheet to a stained mattress underneath. Yuck! Also, the bath towels were very old with tattered edges. They looked more like mop/floor towels than bath towels. There was lots of mildew in the shower too. My wife, who is from Guatemala, and used to a variety of hotels, said we are never staying there again. I couldn't agree more. The only positive aspect is the location which is in the heart of the 6th avenue pedestrian way. That said, I will look for another hotel and never stay there again. It’s very sad to see how the current management has let this hotel get into such poor shape.
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Date of stay: December 2013Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I am sorry to hear all this complaints but I have to say that I stayed at this hotel and had a wonderful staying the staff were very nice and helpful and the driver that took me to the airport very courteous
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Date of stay: September 2011Trip type: Travelled solo
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Our room for two nights was spotlessly clean! The hotel staff were so helpful and one nice young lady spoke English. The FULL free breakfast each morning was delicious! A complimentary cocktail with appetizer was provided for us on our first night. There are MANY great restaurants nearby that can be reached by walking down the pedestrian only street in front of the hotel. I would highly recommend this hotel to travelers coming to this city.
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Date of stay: November 2016Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We came here back in May and we had a horrible experience. We did not like the way the front desk treated us the last three days we had a bad experience because our keys wouldn't work. As we were going to have our breakfast which is extremely NASTY we came back to our room the card key was blocked and it was a pain in the butt because we had to keep asking the front desk to fix the issue. What was even worse was that the women in the front desk kept on blaming each other on whose fault it was. They alleged saying that the electronic system wasn't working and that the Hotel manager and human resources were aware of the problem, but was really pissed us off was that at the restaurant e found the manager and he gave us a hypocrite smile promised to fix the problem but was a Huge lie because the issue continued . We personally ask anyone who want to come to Guatemala City to get informed and the fee they charge you for one nights stay because they automatically give u a nasty breakfast but charge you for it . The truth is that the breakfast stinks and the waiters are rude and disrespectful . We will never come back here again.
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Date of stay: May 2011Trip type: Travelled with family
Value
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I can't say enough about how great the staff here was. They were lovely, kind, and helpful. However, anyone staying here must be aware of one huge issue. The property is located near a busy pedestrian and auto intersection, and is extremely noisy from 6:00 AM to 10:00 PM. Drivers laying into their horns, motorcycles revving, and street vendors shouting on megaphones all day long. This is not a place for peace and quite. Also the nearby church (Iglesia San Francisco) participates in the Guatemalan tradition of bombas, or fireworks for over three hours as a call to prayer. It was ear-shatteringly and heart-stoppingly cacophonous. I, unfortunately, would never want to stay here again.
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Date of stay: April 2022
Cleanliness
Service
Sleep Quality
Room Tip: Street noise is too loud for peace and quiet
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had a quick turn around so we were only at this hotel for about 7 hours to sleep. We arrived at night so I don't really know much about the surrounding area but the hotel was NICE!! We had been traveling around to little village towns and this was the best hotel on our trip. The beds were super comfortable and the wifi was fast unlike all the other hotels we had been in. Room service food was good but it took a while because they were closing when we arrived and then everyone in our large group of 35 ordered food. My room had a great layout however I heard in other rooms it was weird like the bathroom door couldn't open all the way due to a bed being in the way. Lobby looked nice and staff was nice! My only complaint was that I couldn't get hot or warm water in the shower, it was ice cold. I would stay here again!
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Date of stay: June 2017Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
"Generally wii is only acessible in the lobby. Corner suite, when available is very nice."Read full review
kayak-atitlan wrote a tip Feb 2012
Santa Cruz La Laguna, Guatemala1,478 contribution177 helpful votes"The junior suites are a great value, and only $14 additional. They include a balcony overlooking 6 Ave."Read full review
PRICE RANGE
RM 451 - RM 530 (Based on Average Rates for a Standard Room)
LOCATION
GuatemalaGuatemala DepartmentGuatemala City
NUMBER OF ROOMS
74
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingHOTEL ROYAL PALACE: See 21 Reviews, Price Comparison and 34 Photos (Guatemala/Guatemala City)
Frequently Asked Questions about Hotel Royal Palace
Which popular attractions are close to Hotel Royal Palace?
Nearby attractions include Paseo De La Sexta (0.4 km), Casa Mima (0.3 km), and Museo de Musicos Invisibles (0.4 km).
What are some of the property amenities at Hotel Royal Palace?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Hotel Royal Palace?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Royal Palace?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Hotel Royal Palace?
Conveniently located restaurants include El Adobe, La cocina de la Señora Pu, and Restaurante Los Canelones.
Does Hotel Royal Palace have airport transportation?
Yes, Hotel Royal Palace offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel Royal Palace located near the city centre?
Yes, it is 0.8 km away from the centre of Guatemala City.
Does Hotel Royal Palace offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hotel Royal Palace?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Royal Palace?
Many travellers enjoy visiting Palacio Nacional (0.7 km).