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Intercontinental Real Guatemala

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14 Calle 2-51, Zona 10, Guatemala City 01010 Guatemala
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$183
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Traveller (314)
360
Panoramas (43)
Room & Suite (215)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Intercontinental Real Guatemala
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 72 hotels in Guatemala City
Location
Cleanliness
Service
Value
Travellers' Choice
This hotel is located at the heart of the entertainment and corporate district, at the epicenter of Guatemala's dynamic "Zona Viva". Just a few steps away from the hotel you will find the city's best restaurants, boutiques & nightlife. The Real InterContinental Guatemala offers a culinary experience with an array of gastronomic options, a bar and four restaurants that will indulge your senses. The Market, our new casual restaurant, features a show kitchen where you can choose from a variety of fresh ingredients and build your own dishes such as salads, pastas, burgers, sandwiches and more. Picasso Stone Flame Oven serves pizzas as well as Mediterranean dishes with lively flavors. Tanoshii Sushi Bar offers genuine Japanese cuisine in a contemporary intimate atmosphere. Saint Honore Patisserie is renowned for some of the city's finest pastries. Our new Maya Lounge is the perfect place to unwind, enjoy live music and tailormade cocktails. Guests can relax in our renovated spa or exercise at our fitness center open 24 hours in its new location overlooking the heated pool and a view of the city. Our recently renovated 239 rooms are designed to fulfill the needs of today's global traveler; streaming speed Internet access, soundproof windows, bedding with 300 thread count Egyptian cotton sheets, LCD TVs, alarm clock, mobile docking station, wireless telephone and more. Real InterContinental Guatemala is just 4 Miles away from La Aurora International Airport and the Spanish colonial town of Antigua Guatemala is 25 miles away.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Free airport transportation
Business Centre with Internet Access
Parking
Wifi
Hot bath
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Great View
Languages Spoken
English
1,433Reviews12Q+A100Room tips
Traveller rating
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Popular mentions
Sally M wrote a review 9 Apr
London, United Kingdom330 contributions472 helpful votes
Hotel Real Intercontinental, Guatemala Excellent! Excellent! Excellent I had two stays in this hotel in March, 2021. Both were excellent stays with almost no problems The positives. 1. Excellent/Super polite front desk. They were very helpful and extremely humble, extremely well trained. 2. Very nice room, good internet, good bed, good water pressure, hot water. 3. The hotel has a nice in-house restaurant. Had 2 meals, both meals were excellent. 4. The location of the hotel is excellent right next to “Fontbella mall” , a huge FEDEX office, about 3 minutes walk, where there are about 10 high end restaurants and Starbucks. 5. Complimentary water bottles provided in the room. 6. Complimentary early check in provided. Thank you! 7. Plug in point near bed to charge the cell phone. 8. The hotel is used by crew of Delta and United airlines. Negatives 1. Only one. Though there was zero noise from street. One can hear people in the corridor and other doors opening/closing. If you are a light sleeper, request a corner room, ending with “01” or “24”.They have a surcharge, but are better located. I highly recommend this hotel. This will be my first choice, for next trip to Guatemala city. I hope you found my review helpful. In case, you did, please do not hesitate to click on “I found the review helpful” tab.
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Date of stay: March 2021
Value
Location
Service
Trip type: Travelled on business
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Terry D wrote a review Mar 2021
New York City, New York304 contributions174 helpful votes
In Guatemala City, location is key. The Real Intercontinental is in Zone 10, a great walkable neighborhood that is safe day and night. The hotel is surrounded by clubs and shopping. It is also a short (and cheap!) Uber ride to anywhere else in the city. The hotel is beautiful and grand, both the public spaces and my room. The restaurant was delicious. A great breakfast buffet! I had maybe the best club sandwich I’ve ever had for lunch, plus a really delicious pizza for one of my dinners. Thank you, Jessica, for taking such good care of me at every meal! My check-in was flawless. Kurt helped me out a lot with a speedy check-in, but also great suggestions to help me get oriented to the city. And the path was paved by Gabriela who was brilliant in her assistance with my reservation and arranging the greatest amenity I’ve ever had. Wow! I had a great time here. Everyone greeted me with warmth and a smile under their masks. Thanks for making this wandering American feel so welcome!
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Date of stay: March 2021Trip type: Travelled solo
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Response from Alfonso Martinez, Propietario at Intercontinental Real Guatemala
Responded 3 weeks ago
Dear Terry D, We appreciate very much your preference on staying with us and for sharing your comments with us. We are glad you enjoy all our facilities, from the public areas to the room and the restaurant. All our staff is sincerely committed to create unique and memorable experiences for our guests, and we are pleased yours waw memorable. Be certain we will be recognizing the special effort and service of the people you mentioned, and your comment is shared with all the staff. It will be our pleasure to welcome you back on your next visit to Guatemala. Sincerely, Fernando Zepeda Rooms Division Manager
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Navigator11247722465 wrote a review Mar 2020
Philadelphia, Pennsylvania1 contribution
For the 5th time, the Intercontinental Real Guatemala was "home" to the medical mission team from Children's Hospital of Philadelphia. We were greeted like family upon our return. The breakfast buffet was enjoyed by all before departing for a full day of surgeries at a local hospital. In the evenings, special treats were prepared by restaurant staff, such as Marcos from the Japanese eatery. In fact,all of the food and beverage servers made our late-evening return delicious and relaxing. Many thanks are due to Sergio, Bianca, Shakespeare and Adriana. The people at this hotel exemplify the warmth of Guatemala.
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Date of stay: March 2020
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Response from alfonsom120, Gerente at Intercontinental Real Guatemala
Responded 23 Mar 2020
Dear Navigator11247722465, It was really a pleasure to welcome you back, since you are already part of our family. We totally understand the great work that you do during your visits to Guatemala, it is something that many people will have in their hearts for the rest of their lives. We are glad to cooperate with this great job you do with the warmth and hospitality from our staff. We will be glad to welcome you again during your future visits to Guatemala, and be certain we will recognize specially the people you mentioned. Sincerely, Fernando Zepeda Rooms Division Manager
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Patrick B wrote a review Mar 2020
1 contribution
Flavio and Marisol very nice people very good service and very good food at the market!!! 10/10 would recommend. The steak plantain and guacamole was really good. Very good place to go in Guatemala cheers
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Date of stay: March 2020Trip type: Travelled on business
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Response from alfonsom120, Gerente at Intercontinental Real Guatemala
Responded 11 Mar 2020
Dear patrickbD1300BA, It has been such a pleasure to assist you during your recent visit to the city. We are pleased to hear that Flavio and Marisol created a great experience for you. Be certain we will be recognizing their job, and sharing your comment with all the team. We will be glad to keep on welcoming you during your future visits to Guatemala and keep on enjoying the comfort of our facilities and the hospitality of our staff. Sincerely, Fernando Zepeda Rooms Division Manager
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Angela wrote a review Mar 2020
Brussels, Belgium7 contributions4 helpful votes
Very friendly staff in all restaurants and cafeterias of the hotel! Good Japanese food! An indigenous girl selling candy was the most amazing part of the stay. There is a nice shopping centre near that is called Plaza Fontabella.
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Date of stay: April 2019
Rooms
Cleanliness
Service
Trip type: Travelled on business
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Response from fzpeimbert, Manager at Intercontinental Real Guatemala
Responded 7 Mar 2020
Dear angelawtrips, Such a pleasure to welcome you at the hotel during your recent visit to Guatemala. One of the great things in the city is its people, we are glad you had the chance to visit the surroundings of the hotel and feel safe doing it. We will be delighted to assist you during your future visits to the city and keep on enjoying the hospitality and service of our staff. Sincerely, Fernando Zepeda Rooms Division Manager
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PRICE RANGE
US$138 - US$256 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
real intercontinental guatemala hotel guatemala city, intercontinental guatemala city, real intercontinental guatemala city
LOCATION
GuatemalaGuatemala DepartmentGuatemala City
NUMBER OF ROOMS
239
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Frequently Asked Questions about Intercontinental Real Guatemala
Which popular attractions are close to Intercontinental Real Guatemala?
Nearby attractions include Plaza Fontabella (0.3 km), Zona Viva (0.2 km), and Shakespeare's Pub (0.2 km).
What are some of the property amenities at Intercontinental Real Guatemala?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Intercontinental Real Guatemala?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Intercontinental Real Guatemala?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Intercontinental Real Guatemala?
Yes, free parking is available to guests.
What are some restaurants close to Intercontinental Real Guatemala?
Conveniently located restaurants include The Market, Picasso Stone flame oven, and Cadejo Brewing Company Beerhouse & Grill.
Are there opportunities to exercise at Intercontinental Real Guatemala?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Intercontinental Real Guatemala have an airport shuttle?
Yes, Intercontinental Real Guatemala offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Intercontinental Real Guatemala?
Yes, dry cleaning and laundry service are offered to guests.
Does Intercontinental Real Guatemala offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Intercontinental Real Guatemala?
Many travellers enjoy visiting Palacio Nacional (3.5 km).