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Real InterContinental Guatemala

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Real InterContinental Guatemala
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960 Reviews from our TripAdvisor Community

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Showing 487: English reviews
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Miramar, Florida, United States
Reviewed 2 days ago NEW

We stayed overnight on Saturday at the Real InterContinental Guatemala after attending a work event in Antigua all week. This is our second stay in the Real InterContinental Guatemala and it is always pleasant. The Real InterContinental Guatemala is clean and comfortable. It is just as good as any luxury hotel in the states. The rooms are clean and spacious....

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Thank ANAMRAMOS
London, United Kingdom
Reviewed 3 days ago NEW

An excellent stay for 1 night in a spacious clean and very comfortable room. Parking easy. breakfast very tasty and huge selection... Lovely interiors of exotic woods and some lovely staircases. Frot desk staff were totally incompetent at checkout and couldn't service us in a professional way. Waited 20mins just to be checked out and even then it was appalling....

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Thank Ummar69
Santo Domingo, Dominican Republic
Reviewed 6 days ago NEWvia mobile

Great rooms, very close to the airport, a sushi (remarkably good), an Italian one, an international one and a bar where you can order food from any of the restaurants. Top spa, swimming pool and gym. Great choice and very affordable. This is value for me. I recommend the HIC of Guatemala

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Thank rhmejia
Nueva York, estado de Nueva York
Reviewed 1 week ago

In my opinion the best hotel in Guatemala City. Great facilities and restaurants, good location. This hotel went recently through a revamping of its rooms an common areas; the final product was very good.

Review collected in partnership with this hotel
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Thank mir20012016
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear mir20012016: We are grateful for your feedback regarding your recent stay in your home away from home. We are happy to hear your appreciation about our facilities, location and renovation. We look forward to your future visits. Kind Regards, Odalís Guzmán / General Manager

Southington, Connecticut
Reviewed 1 week ago via mobile

Stayed at this hotel for business. Nice property and hotel. Felt safe inside the hotel, was told not to go off property at all, not even across the street to the Taco stand due to it being very unsafe for foreigners.

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Thank DEAM10151127
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear DEAM10151127: Thank you very much for giving us a valuable rating of your experience. We are glad to know that you enjoyed our hotel and services. I remain to your appreciable orders, Odalís Gumán / General Manager

Caguas, Puerto Rico
Reviewed 1 week ago

What can i say , from the monent you arrive to the hotel where the doorman welcomes you, the professionalism of the from desck staff to the bellboy who makes you feel very wellcome. The restaurant services , the spa , the shops all of execelent character. Thank you Intercontinental . Dr Emilio Paez

Review collected in partnership with this hotel
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Thank Emilio P
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear Emilio P: Thank you very much for giving us a valuable rating of your experience. We are glad to know that you enjoyed our hotel and services. I remain to your appreciable orders, Odalís Gumán / General Manager

Tromso, Norway
Reviewed 2 weeks ago

This is a very good hotel in central Guatemala City. I used the pool a lot, both for swimming and relaxing. There is also a jacuzzi. The breakfast was good, wifi was fast, beds were comfortable and the rooms are spacy with a scenic view over the city and the volcanos. It's clean and very reasently redecorated. The staff was...

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Thank Losoa
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear Losoa: We are very grateful for your preference and for taking the time to write a review about your recent stay. We are delighted to know you enjoyed our swimming pool, jacuzzi, breakfast, Wi-Fi, rooms and especially our staff. We hope to serve you in a near future and this time you can enjoy the rest of our restaurants...

Virginia
Reviewed 3 weeks ago

I was staying at a nearby hotel and came here several times for business meetings and dinner. The Market restaurant is Ok, has good variety, but is a bit overpriced for quality compared to other nearby restaurants, which are excellent. Most annoying is the large lobby which smells heavily of cigarette smoke (presumably from the open bar just off the...

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Thank feather360
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear feather360: Thank you for your review about your recent experience in our hotel. It comes to our attention and concern your comment about smoke smell in the lobby since our Bar, lobby and hotel is completely smoke free, this might have come from the outside areas in the surroundings. We assure you will take this into consideration to avoid...

San Francisco, California
Reviewed 3 weeks ago

IC is one of my favorite hotel groups, where I have Elite status. I focus all of my business stays (wherever possible) at two major chains because of their Elite programs and the better customer service and nicer rooms I receive there. I was returning to Guatemala City for a second, and extended, visit. I had booked through the IHG...

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1Thank Geoffrey1976
IHGService, Guest Relations Manager at Real InterContinental Guatemala, responded to this review

Hello Geoffrey1976! Thank you for your review regarding your recent stay at InterContinental Hotels Real Guatemala, Guatemala. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and...

Reviewed 3 weeks ago via mobile

We stayed one night. The service and room are very comfortable... the breakfast in Market Restaurant was delicious, specially the French toasts! Highly recommended for your stay in Guatemala City. This hotel is also well located in Zona Viva, where you can find good restaurants and entertainment!

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Thank Juan D
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear Juan D: Thank you for your preference and for taking the time to provide such an inspiring review about your stay in your Home Away from Home. We are happy to know you enjoyed your Best Rest and Experience. We look forward to your future visits. Kind Regards, Odalís Guzmán / General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This hotel is located at the heart of the entertainment and corporate district, at the epicenter of Guatemala's dynamic "Zona Viva". Just a few steps away from the hotel you will find the city's best restaurants, boutiques & nightlife. The Real InterContinental Guatemala offers a culinary experience with an array of gastronomic options with a bar and four restaurants that will indulge your senses. The Market, our new casual restaurant, features a show kitchen where you can choose from a variety of fresh ingredients and build your own dishes such as salads, pastas, burgers, sandwiches and more. Picasso Stone Flame Oven serves pizzas as well as Mediterranean dishes with lively flavors. Tanoshii Sushi Bar offers genuine Japanese cuisine in a contemporary intimate atmosphere. Saint Honore Patisserie is renowned for some of the city's finest pastries. Our new Maya Lounge is the perfect place to unwind, enjoy live music and tailor-made cocktails. Guests can relax in our renovated spa or exercise at our fitness center open 24 hours in its new location overlooking the heated pool and views of the city. Our recently renovated 239 rooms are designed to fulfill the needs of today's global traveler; with the fastest Internet connection (100MB), soundproof windows, bedding with 300 thread count egyptian cotton sheets, LCD TVs, alarm clock with iPod connection, wireless telephone and more. Real InterContinental Guatemala is just 2.5 Miles away from La Aurora International Airport and the Spanish colonial town of Antigua Guatemala is 25 miles away from the hotel. ... more   less 

Additional Information about Real InterContinental Guatemala

Address: Calle 2-51 14 | Guatemala City, Central America, Guatemala City 01010, Guatemala
Region: Guatemala > Guatemala Department > Guatemala City
Price Range: RM711 - RM1,453 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Real InterContinental Guatemala 4.5*
Number of rooms: 239
Reservation Options:
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Also Known As:
Real Intercontinental Guatemala Hotel Guatemala City
Intercontinental Guatemala City
Real Intercontinental Guatemala City
Real InterContinental Guatemala Guatemala City
Hotel Style:
#1 Luxury Hotel in Guatemala City
#1 Romantic Hotel in Guatemala City
#1 Spa Hotel in Guatemala City
#2 Family Hotel in Guatemala City
#2 Business Hotel in Guatemala City
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Questions & Answers

Here's what travellers have asked, with answers from Real InterContinental Guatemala staff and other travellers.
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Questions? Get answers from Real InterContinental Guatemala staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dont go near Andrea on the front desk!”
 of 5 bubbles Ummar69, 27 Mar 2017 | Read review
“Keep up the execelent work”
 of 5 bubbles , 18 Mar 2017 | Read review
“The Club Floor Rooms are quite small and disappointing by IC Standards”
 of 5 bubbles Geoffrey1976, 5 Mar 2017 | Read review
“Upgrade to executive floors, ask for mountain view”
 of 5 bubbles CamSarKidsTravel, 28 Feb 2017 | Read review
“Regular rooms are ok for a couple”
 of 5 bubbles carlosgV3275EU, 3 Feb 2017 | Read review
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