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Real InterContinental Guatemala

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Real InterContinental Guatemala
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904 Reviews from our TripAdvisor Community

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Showing 462: English reviews
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed yesterday NEW via mobile

Excellent and personalized service with friendly and nice people, very good physical infrastructure in all the complex. Well situated near the airport and surrounding by many options of restaurants. Count with a very good SPA to recovery energies after a hard day work. Clean and spacious room may you feel at home.

Helpful?
Thank Alvaro B
Texas
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago

This is a well balanced hotel. The staff is professional and friendly. The hotel lobby and rooms are very clean and well kept up. Conducting business in the hotel as well as relaxing at the pool or working out in the fitness center is a joy. It's only about 20 minutes from the airport and has the best location. Highly... More 

Helpful?
Thank Rick M
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear Rick M: Welcome to the InterContinental Life! Thank you very much for your preference and for taking the time to provide an overwhelming review about your recent stay. We are delighted to know you enjoyed your Best Rest and Experience. We look forward to your future visits to Guatemala. Odalís Guzmán / General Manager More 

Key Biscayne, Florida
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Lovely spacious well kept, friendly efficient and top end hotel for Guatemala City. Ido offered upgrades ask for price before you accept. I made mistake not to and paid almost 100 % over reserved room. Breakfast room excellent, so is coffee shop and pizza at Picasso. As is Japanese restaurant. Basr as well very nice to hang out with friends... More 

Helpful?
Thank george l
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear george l: Thank you for your preference and time to provide a feedback about your recent experience. We are happy to hear your enjoyed our location, entertainment, service and facilities. We remain with our arms open to your future visits. Kind Regards, Odalís Guzmán / General Manager More 

Republic of Panama
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago

This hotel has always been my preferred option when traveling to Guatemala. Service is great, rooms need some upgrading. Well located and comfortable. Will stay here again when traveling to Guatemala.

Helpful?
Thank JTS15
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear JTS15: Thank you very much for your preference and for taking the time to write a review about your recent stay. We are delighted to know you enjoyed Your Best Rest and Experience. We look forward to your future visits. Odalís Guzmán / General Manager More 

Buenos Aires, Argentina
1 review
Reviewed 3 weeks ago

I was delivering a seminar and Graciela Moino paid attention to every possible detail for its success. Excellent meeting room and great place to stay. Room and bed was excellent, with even a choice for pillows density.

Helpful?
Thank alexzabalavc
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear alexzabalavc: Thank you very much for taking the time to write a review about your recent stay in your Home Away from Home. We are delighted to hear your appreciation about our hotel and our staff services, especially from our star Graciela Moino, who we feel very happy to have her in our team. We look forward to your... More 

Sedona, Arizona
Level Contributor
68 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 3 weeks ago via mobile

Luxurious and great business hotel. Several restaurants to choose from with inviting menus, good Guatemalan food well prepared and friendly staff. Rooms are comfortable and internet is fast, really fast. And on top they have good conference facilities, you name it they'll take care if it.

Helpful?
Thank Frans C
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear Frans C: Thank you for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kind Regards, Odalís Guzmán / General Manager More 

Melbourne, Australia
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 3 weeks ago

Only stayed for one night before flying out of GC early morning, but whole stay was wonderful. Greeted warmly on arrival and had access to Club InterContinental. Staff were attentive and lovely, striking up conversation and even noted our birthday's had just passed when checking us in from looking at our passports. Rooms are lovely, spacious and modern. Enjoyed the... More 

Helpful?
Thank raegirl88
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear raegirl88: Thank you very much for taking the time to write a review about your recent stay. We are delighted to know you enjoyed your Best Rest and Experience. We look forward to your future visits. Kind Regards, Odalís Guzmán / General Manager More 

Level Contributor
4 reviews
4 hotel reviews
Reviewed 3 weeks ago via mobile

I usually choose this hotel when traveling to the capital of Guatemala. The hotel staff is great and very willing to accommodate you and provide a high level of service. The pool is awesome. The rooms are a decent size and always very clean. Would reccomend this hotel to anyone traveling to Guatemala City.

Helpful?
Thank Olga V
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear Olga V: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Odalís Guzmán / General Manager More 

Barbados
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

I had a wonderful stay at this hotel. I did not experience any language barrier being an English speaker.The Check in and Check out process was very efficient. The staff was always helpful and very pleasant. Breakfast was delightful and provided the perfect start to my hectic days. I also enjoyed the meals at the various restaurants on site. However... More 

Helpful?
Thank HappyGlobalTraveller
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear HappyGlobalTraveller: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Odalís Guzmán / General Manager More 

Torrance, California
Level Contributor
3 reviews
3 hotel reviews
Reviewed 4 weeks ago

it was a wonderful experience to work with people that surpass your expectations, they make the difference, our event was successful thanks to the outstanding service they provide. we travel around the globe, and very few facilities we can say "i'll be back"

Helpful?
Thank Julio S
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear Julio S: Thank you very much for your preference and for taking the time to write a review about your recent experience in your Home Away from Home. We are delighted to know you enjoyed your Best Rest. Kind Regards, Odalís Guzmán / General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This hotel is located at the heart of the entertainment and corporate district, at the epicenter of Guatemala's dynamic "Zona Viva". Just a few steps away from the hotel you will find the city's best restaurants, boutiques & nightlife. The Real InterContinental Guatemala offers a culinary experience with an array of gastronomic options with a bar and four restaurants that will indulge your senses. The Market, our new casual restaurant, features a show kitchen where you can choose from a variety of fresh ingredients and build your own dishes such as salads, pastas, burgers, sandwiches and more. Picasso Stone Flame Oven serves pizzas as well as Mediterranean dishes with lively flavors. Tanoshii Sushi Bar offers genuine Japanese cuisine in a contemporary intimate atmosphere. Saint Honore Patisserie is renowned for some of the city's finest pastries. Our new Maya Lounge is the perfect place to unwind, enjoy live music and tailor-made cocktails. Guests can relax in our renovated spa or exercise at our fitness center open 24 hours in its new location overlooking the heated pool and views of the city. Our recently renovated 239 rooms are designed to fulfill the needs of today's global traveler; with the fastest Internet connection (100MB), soundproof windows, bedding with 300 thread count egyptian cotton sheets, LCD TVs, alarm clock with iPod connection, wireless telephone and more. Real InterContinental Guatemala is just 2.5 Miles away from La Aurora International Airport and the Spanish colonial town of Antigua Guatemala is 25 miles away from the hotel. ... more   less 

Additional Information about Real InterContinental Guatemala

Address: Calle 2-51 14 | Guatemala City, Central America, Guatemala City 01010, Guatemala
Region: Guatemala > Guatemala Department > Guatemala City
Price Range: RM714 - RM1,451 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Real InterContinental Guatemala 4.5*
Number of rooms: 239
Reservation Options:
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Also Known As:
Real Intercontinental Guatemala Hotel Guatemala City
Intercontinental Guatemala City
Real Intercontinental Guatemala City
Real InterContinental Guatemala Guatemala City
Hotel Style:
#1 Romantic Hotel in Guatemala City
#1 Luxury Hotel in Guatemala City
#1 Spa Hotel in Guatemala City
#2 Business Hotel in Guatemala City
#2 Family Hotel in Guatemala City
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Questions & Answers

Here's what travellers have asked, with answers from Real InterContinental Guatemala staff and other travellers.
7 questions
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Questions? Get answers from Real InterContinental Guatemala staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the better. Pool view is really nice.”
 of 5 bubbles davidmeyer, 12 Oct 2016 | Read review
“Executive room, its worth for the $$ paid.”
 of 5 bubbles KlawN, 4 Oct 2016 | Read review
“High floors are great and extremely quiet. Just ask to make sure they unlock the mini bar. 😀”
 of 5 bubbles stevensJ7360OC, 15 Sep 2016 | Read review
“Upgrade to club level for some extra goodies and services.”
  • View of volcano from room.
 of 5 bubbles DSKaneLA, 28 Aug 2016 | Read review
“Executive floor is pretty good in a 15th floor, great view, great rooms, great service.”
 of 5 bubbles nelsons333, 29 Jul 2016 | Read review
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