Suites Reforma Apart Hotel
Avenue Reforma 12-51, Guatemala City Guatemala
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About
#31 of 93 hotels in Guatemala City
Location
Cleanliness
Service
Value
Apart-Hotel Suites Reforma is the only option in Guatemala City offering you several options in the same place. Wall to wall carpeting and fully equipped suites for families and executives groups and Standard Hotel Rooms for short stays. Our Commitment: To Provide Personalized Service: We work hard every day to make you enjoy a pleasant stay, providing personal attention, concern, and interest within our services and assisting in your other activities, whether for business or fun. Our Location: Suites Reforma is located in the best area of Guatemala City, the "Zona Viva", Avenue La Reforma, Zone 10. Just ten minutes from the International Airport "La Aurora" and a block away from Banks, Corporate offices, Gourmet and Convenience Restaurants, Malls, Museums. Its cosmopolitan and opulent elegance distinguished in its beautiful and exotic Guatemalan marble fountains, paintings, and sculptures of important National Artists makes Suites Reforma unique in the vernal environment of Guatemala. Its modern and sophisticated architecture distinguishes Suites Reforma from the rest of the hotels as the most elegant and exclusive one.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Meeting rooms
Baggage storage
Non-smoking hotel
Wifi
Shuttle bus service
Self-serve laundry
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Room features
Air conditioning
Room service
Safe
Kitchenette
Microwave
Minibar
Refrigerator
Stovetop
Electric kettle
Kitchenware
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, Spanish
Location
92Great for walkers
Grade: 92 out of 100
104Restaurantswithin 0.5 km
8Attractionswithin 0.5 km
Avenue Reforma 12-51, Guatemala City Guatemala
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53Reviews1Q+A5Room tips
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Let's say you are going to Guatemala City, and you need a nice room. There are some pricey hotels in Zona 10, but you don't need pricey. What you need is a comfortable bed and some coffee, maybe a beer. Check out Suites Reforma. That staff are the best--tour advice and arrangements, personal service, and friendly. I have stayed at the Suites Reforma many times.
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Date of stay: April 2018Trip type: Travelled on business
Value
Rooms
Service
Room Tip: Do ask for a room that doesn't face the street; it's a bit quieter.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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I spent a couple of weeks at this place with my wife. It has all of the necessities and a cool, funny vibe with furniture and accessories left over from the 60s and 70s. The apartments are clean but the WiFi access is absolutely terrible! I had more or less consistent service at the desk but weak or no access from the bedroom or kitchen. The restaurant is similarly lackluster. Also, be prepared for the hustle and bustle of La Reforma - never a quite moment. You can do much better in Zone 10 for about the same price.
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Date of stay: July 2016Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from MarketingManager2016, Director de Relaciones Públicas at Suites Reforma Apart Hotel
Responded 18 Aug 2016
Dear Guest: Thank you for your comments which help us to improve. Currently, we are renovating and modernizing our suites. Best Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What a dump.First let me say that all the staff are friendly.Internet is the worst,when you complain,their excuse is,one day is the rain,next is the wind,earthquakes,act of God or what have you.The kitchen would never pass minimum standards for safety,or higiene anywhere on the Planet.Noisy place,mainly from lack of respect from traffic and thugs revving their bikes and cars at 2am.Will never stay at this low low low grade 4 star,can you imagine,4 star joint.Check in at your own risk
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Date of stay: June 2016Trip type: Travelled with family
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from MarketingManager2016, Director de Relaciones Públicas at Suites Reforma Apart Hotel
Responded 18 Aug 2016
Dear Guest: Sorry for the Internet issues, but it was due to a problem with our Internet supplier. It was solved. About our kitchen, we are remodeling our units to serve you better. Regarding the noise, we have suites with insulated windows. Best Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
good location, safe area of the city has restaurants nearby and pubs The hotel staff became my tour guide, really they know the city very well and the rest of the country. breakfast is good The hotel is clean
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Date of stay: March 2016Trip type: Travelled solo
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from MarketingManager2016, Gerente at Suites Reforma Apart Hotel
Responded 18 Mar 2016
Dear Guest, thank you for your comments which motivate us to give an extra mile... We hope that in your next trip to Guatemala, you are going to stay with us! Sincerely yours,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is home away from home. I have stayed there on many occasions and recommend it to everyone. Exceptional staff. In a very safe area , favorable for taking walks while breathing the crisp Guatemalan air
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Date of stay: December 2014Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Isabel F, Gerente at Suites Reforma Apart Hotel
Responded 18 Mar 2015
Dear Guest: Thank you for valuable opinion, which motivate us to improve. We are pleased with your comments, and we are looking forward to receiving you in your next trip.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location is amazing; almost everything is at walking distance. Fontella Plaza, The Zoo, shopping centers (malls) ETC..... The price is extremely cheap compared to the major hotels chain near the area. Great services and the friendliness of the staff. The housekeepers are very friendlys...so happy to have customers staying at this hotel. I RECOMMEND THIS HOTEL FOR ANY FOREIGN.
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Date of stay: October 2014Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Isabel F, Gerente at Suites Reforma Apart Hotel
Responded 2 Feb 2015
Estimado huésped: Agradecemos los comentarios positivos acerca de su experiencia en Suites Reforma, puesto que nos motivan a seguir ofreciendo un servicio con excelencia.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were in a jam since everything else in the zona viva was full. So were thankful we could get a room at this place. BUT we checked out the very next morning and went elsewhere after the bottom of my daughters feet were jet black after walking around on the carpets for ten minutes AND the hot water in the shower lasted less than three minutes. Service was very nice, although they told us they would need to charge us for an additional person in order to bring us a sheet for my daughter to sleep on the couch, and they charged us for each bottle of water....none is on the house. One positive is that the kitchen is well appointed, and the suites are spacious.
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Date of stay: June 2014Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: You can do better.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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I had a reservation for 4 nights. I checked in around 6 PM and checked out the following morning at 5 AM. Hotel was sold out so they placed me in an office or closet that had been poorly converted into a "guest" room. The room was across from the lobby elevator, without a window that would open and no ventilation whatsoevery. Finally at 1 am, up due to the noice from the lobby and elevator as well as no air in the room, I started looking online for rooms and find a room that was actually $4 more expensive per night, at a hotel (Conquistador) that was $100 better. I spoke with the staff and they didn't care. They would only say that they were sold out. I understand they were sold out but then they sould not sell a room, instead of placing people in a closet. I have not had such a bad hotel room experiense in 20 years of travel!…
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Date of stay: February 2014Trip type: Travelled solo
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Just stay away from this place. There are much better hotels for less than $10 more.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Spaceous rooms. Helpful personnel who even brought us bottle of rum from secret shop in the middle of night (3 times more expensive, but what do you expect on Christmas?:)) Room and beds had strong smell of dust.
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Date of stay: December 2013Trip type: Travelled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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You can not beat the SUITES REFORMA as the best value in the ZONA VIVA if not in the entire country of Guatemala. Get a good price online with a free breakfast and free computer and biz center, with a weight room and sauna free and a nice free breakast up until 11 am each day AND a shuttle to and from the airport. The staff are warm and friendly and the service is great. They actually honor the do not disturb signs and come and clean your room almost immediately when you put that sign on the door and for Latin America that is noteworthy. The BILL was exactly what I was promised online and not a dime more which is also so typical here. Padding is rampant but not here. The on site restaurant has a nice view of the Avenida Reforma and good food at very fair for the Zona Viva. There is a huge chain grocery store with beer and liquor a few blocks away and all the good restaurants are close to this hotel. Walk or take cheap cabs but negotiate the price before you get in for the ride. You can not beat the SUITES REFORMA in this expensive area - the ZONA VIVA!…
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Date of stay: August 2013Trip type: Travelled solo
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Ask for a room off the main street in front for a quieter stay here. Perhaps an upper floor as...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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ALSO KNOWN AS
hotel reforma apart
LOCATION
GuatemalaGuatemala DepartmentGuatemala City
NUMBER OF ROOMS
52
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Frequently Asked Questions about Suites Reforma Apart Hotel
Which popular attractions are close to Suites Reforma Apart Hotel?
Nearby attractions include Plaza Fontabella (0.4 km), Zona Viva (0.4 km), and Shakespeare's Pub (0.1 km).
What are some of the property amenities at Suites Reforma Apart Hotel?
Some of the more popular amenities offered include free wifi, free parking, and airport transportation.
Which room amenities are available at Suites Reforma Apart Hotel?
Top room amenities include a kitchenette, a minibar, and air conditioning.
Is parking available at Suites Reforma Apart Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Suites Reforma Apart Hotel?
Conveniently located restaurants include Gianni's, The Market, and Cadejo Brewing Company Beerhouse & Grill.
Does Suites Reforma Apart Hotel have an airport shuttle?
Yes, Suites Reforma Apart Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Suites Reforma Apart Hotel have airport transportation?
Yes, Suites Reforma Apart Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are pets allowed at Suites Reforma Apart Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Suites Reforma Apart Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Suites Reforma Apart Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Suites Reforma Apart Hotel?
Many travellers enjoy visiting Palacio Nacional (3.2 km).