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Please consider this a formal complaint on this hotel. I will also be contacting the better business bureau on the parent company, Best Western International. I had modified my reservation with booking.com on 2/22. I received an email confirmation from booking with an approval from...More
1 Thank Andre S
Response from Julio G, General Manager at Best Western Plus Hotel StofellaResponded 9 March 2017
Dear Mr. Andre,
we are very sorry about your inconveniences unfortunately the hotel was a third party in your reservation process and according to international policies the only one that can do changes in the reservation is you through the online reservation system that you...More
This hotel was a good option for us in the city as it is so near shops and restaurants that can be accessed in a short stroll from the lobby The rooms are spacious with two beds, a night table with two reading lamps, a...More
This hotel is located nearby a number of high end and high rise hotels. It has everything that you need, though several in our group had trouble with the key cards not working. The buffet breakfast was good, though they were out of milk one...More
Appreciated the space in this hotel, very roomy, including the bathroom. Impressive were the bath sheets instead of just a large towel. The bed was comfortable, the room had a safe, CNN English on the TV, and wash cloth although no fridge. Breakfast selections were...More
Clean, comfortable, quiet and lots of hot water. Stayed here with a Rotary group and we really enjoyed it. Bottled water everyday in room, breakfast was yummy. After long days it was nice to come back to.
US$82 - US$134 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Smoking rooms available
Number of rooms
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Guatemala Department >
Also Known As
Best Western Stofella Hotel Guatemala City ,
Best Western Hotel Stofella ,
Best Western Guatemala City ,
Guatemala City Best Western ,
Best Western Plus Hotel Stofella Guatemala/Guatemala City