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This is basically two hotels merged - an older section and a new one, it appears. We got dumped in the older section rooms 100 to 106 and 200 - 206 appears to be it, and the water went out; the central light never worked...More
2 Thank uniquepartofparadise
Response from Julio G, General Manager at Best Western Plus Hotel StofellaResponded 15 January 2015
Thank you for your comments the hotel is on an improvement process all our costumer comments and feed back are very important. We expect to have the opportunity to serve you in the near future and ensure a better quality of all our services. Some...More
After being shoved around like cattle in our imprisonment "adventure' tour, it was good to be centrally located and get to walk around town.
The tour leader (he's local, Guatemalan) chose the hotel well. If one doesn't mind the tour groups, I would still recommend...More
1 Thank lakwatsera2014
Response from Julio G, Gerente at Best Western Plus Hotel StofellaResponded 13 January 2015
Thank you for your comments please come back soon all the Best Western Plus Stofella´s team is waithing for you expecting to make your stay an enjoyable one.
The main thing about this hotel is it's location. Zone 10 is relatively safe and there are loads of great restaurants in walking distance from the hotel, which has pretty plain food. The rooms were clean and decent but there were frequently problems with the...More
2 Thank nutrinut
Response from Julio G, General Manager at Best Western Plus Hotel StofellaResponded 29 December 2014
Thank you for the comments they allow us to improve every day. Our hotel do not host parties and did not understand what happen since this is a very quiet place for the Christmas season there are some parties in the hotel surroundings but we...More
Stayed only one night so limited review but excellent location in Zone 10. Lots of repeat business travelers so everything worked efficiently. Wifi very good and internet very fast which made Skype work extremely well. Breakfast was efficient and complete with omelets to order ....More
2 Thank RockwallTraveler
Response from Julio G, Manager at Best Western Plus Hotel StofellaResponded 2 December 2014
Thanks for your comments the entire Best Western Plus Stofella´s team is at your service and expect to have you back on the near future.
Excellent service, great experience. I recommend it. From the moment of our arrival until the end, the Staff was amazing. Mr. Gagne was the best. He showed the Yes attitude. We always felt that we were on vacation.More
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Thank Claudia C
Response from Julio G, Gerente at Best Western Plus Hotel StofellaResponded 20 November 2014
Muchas gracias por su comentario el cual nos da la oportunidad de responderle y mejorar. En Guatemala la moneda de...More
US$83 - US$133 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Smoking rooms available
Number of rooms
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Guatemala Department >
Also Known As
Best Western Stofella Hotel Guatemala City ,
Best Western Hotel Stofella ,
Best Western Guatemala City ,
Guatemala City Best Western ,
Best Western Plus Hotel Stofella Guatemala/Guatemala City