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24/12/2017 25/12/2017
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    Mercure Casa Veranda Guatemala

    12 Calle 1 24 | Zona 10, Guatemala City 01010, Guatemala
    011 502 2411 4100
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    24/12/2017 25/12/2017
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    Traveller (95)
    Room & Suite (79)
    Dining (13)
    • Excellent37%
    • Very good47%
    • Average12%
    • Poor3%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Airport Transportation
    Room Service
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    3.5 Star Hotel
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    24 Dec25 Dec
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (272)
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    1 - 5 of 129 reviews

    Reviewed 5 days ago via mobile

    On the positive, huge, nice room and close to Oakland Mall to walk. The negative, could hear even a bag rustling next door the walls are so thin. This hotel seems to cater to Guatemalans; no English TV channels and no other tourists to be...More

    Thank Crysee
    Response from Vinicio B, Manager at Mercure Casa Veranda GuatemalaResponded 3 days ago

    We are very sorry that your experience has not met your expectations; please let us send you our sincere apologies. At Mercure, we strive to provide a quality service to each of our customers, so your comments are very important to us. Rest assured that...More

    Hotel's Favourite
    Reviewed 2 weeks ago via mobile

    This is a wonderful hotel. It situated close to the airport and to the city center. The staff is really friendly. We had 1 room for 3 people and we had enough place there. Next time I’ll stay there with pleasure.

    Thank Kseshynskaja
    Response from Vinicio B, Manager at Mercure Casa Veranda GuatemalaResponded 2 weeks ago

    We greatly appreciate your comments about your stay at our hotel. It will be a pleasure to continue serving you, see you in the next opportunity. We're at your service, Best regards,

    Reviewed 13 October 2017

    Good central location with efficient and welcoming check-in from late night flight arrival. Rooms good size and clean. Restaurant provides good service and food at reasonable prices. Would certainly return on future trips.

    Thank KLExpatriate
    Response from Vinicio B, Front Office Manager at Mercure Casa Veranda GuatemalaResponded 16 October 2017

    We are very grateful for your comments, we are always delighted to welcome you. We are very happy that your stay has been pleasant. We look forward to your next visit, Best regards,

    Reviewed 20 September 2017

    The hotel is in a good location and very good to reach from the Airport. It is close to many restaurants and shopping possibilities. It is also offering a nice service and the employees are friendly. The serves food is good as well in this...More

    Review collected in partnership with Accorhotels.com
    Thank DanyelSavasci
    Response from Vinicio B, Manager at Mercure Casa Veranda GuatemalaResponded 23 September 2017

    We greatly appreciate your comments about your stay. We strive daily to give you a unique stay making you feel at home. Again thank you very much for your preference. Best regards,

    Reviewed 4 September 2017

    With a very good location (Zone 10, business and leisure sector of Guatemala City), this hotel is an amazing experience. Very comfortable and spacious rooms, full and delicious breakfest, very friendly staff. Very good cost/benefit ratio.More

    Review collected in partnership with Accorhotels.com
    Thank BachCuritiba
    Response from Vinicio B, Manager at Mercure Casa Veranda GuatemalaResponded 6 September 2017

    We very much appreciate your comments regarding your stay at the Mercure Guatemala Casa Veranda. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit...More

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    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Shuttle Bus Service
    • Concierge
    • Banquet Room
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Price range
    • US$80 - US$151 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Business Hotel in Guatemala City
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Kitchenette ,
    • Family Rooms
    • Number of rooms
    • 99
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Hotwire, TripOnline SA, Cancelon, HotelQuickly and getaroom.com so you can book your Mercure Casa Veranda Guatemala reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Guatemala >
    • Guatemala Department >
    • Guatemala City
    • Also Known As
    • Mercure Guatemala City ,
    • Accor Guatemala City ,
    • Mercure Casa Veranda Guatemala Guatemala City
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    Traveller (95)
    Room & Suite (79)
    Dining (13)
    Hotel & Grounds (63)
    Bathroom (10)
    Family and Play Areas (1)
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    Ask a question
    Questions & Answers
    Susan K
    11 June 2017|
    AnswerShow all 2 answers
    Response from L3656CHfranciscog | Reviewed this property |
    Not at all
    Carlos Andrés M
    16 December 2016|
    AnswerShow all 3 answers
    Response from Marcelo W | Reviewed this property |
    Yes, parking is included in the rate.
    Google Translation
    16 November 2016|
    Response from Marcelo W | Reviewed this property |
    Yes, no swimming pool. But, for me, this point is not relevant.
    Google Translation
    Room Tips
    "Good for tree huggers"
    Read review
    "Suite with kitchen includes a small fridge and microwave, coffee machine.... But not a single dish or glass..."
    Read review
    "You would be much better off staying at the Holliday Inn, Camino Rea or Intercontinental."
    Read review
    "All rooms have a view."
    Read review
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