Santander Plaza Hotel
15 Calle 3-52 Zona 10, Guatemala City 01010 Guatemala
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About
#35 of 93 hotels in Guatemala City
Location
Cleanliness
Service
Value
Santander Plaza Hotel counts with several types of suites to satisfy a variety of needs. Our executive suites are ideal for short, medium or long terms of stay and offer all the services to assure your comfort on a business trip.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Babysitting
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Wifi
Restaurant
Breakfast buffet
Business Centre with Internet Access
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Safe
Kitchenette
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Location
91Great for walkers
Grade: 91 out of 100
122Restaurantswithin 0.5 km
7Attractionswithin 0.5 km
15 Calle 3-52 Zona 10, Guatemala City 01010 Guatemala
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The staff was very nice and helpful however the hotel is old, dingy, and out of date for the price. (We also had ants.) For the price, there are newer (or remodeled nicely and up to date) hotels nearby.
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Date of stay: August 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
we went on bookings.com to book this hotel but thought it best to leave a review here too, 5 pictures are used as their main profile pictures, one of them showing a buffet style breakfast, this is why we booked, do not be fooled by this, there will be no buffet breakfast, just the standard egg on a plate and a small dollup of refried beans with a nacho stuck in it
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Old hotel, parking free but very tight which I can deal with; what I wont is BUGS in the room. We had 2 rooms on different floors and both room had them. They also claim they have a suttle to the airport but they told me not early in the morning so I guess office hours. Would I stay there again? Definitely not!!
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Date of stay: February 2023
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Made a last minute reservation at the Santander and was informed that all they had available was a Master Suite. As expected this was quite a bit more expensive then other rooms we had previously stated in. We needed a room so we took it. The flight was delayed and the hotel driver had given up on us and returned to the hotel without us. After several phone calls we were informed that the van would pick us up within 30 minutes. We got out Suite which was a rather nice room on the top floor and let the desk know that there was no water pressure. When we opened the faucet we could hear air being sucked into the pipes. When we returned from dinner the water would flow but at low pressure. We figured the pump would increase pressure over night. WRONG.. The pressure dropped and air would suck into the pipes when we opened the faucets. There was no water in the sinks, shower or toilet. The problem was not remedied by the time we checked out. When checking out the desk clerk took notes about the problem and said he was sorry but made no offer to compensate us at all.…
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Date of stay: October 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Hello everyone, We were invited to a wedding nearby and decided to stay in the city instead of driving a back home. We selected Plaza Santander. Unfortunately it seems we were welcome by a “I do not want to be here” host that was cold and unfriendly. When we went to bed, although our room was on the 5th floor, we could hear the street noises and parties and could not go to bed until 12:30 am! The complimentary breakfast was good, not great but good. Unfortunately for me, as I am T2 Diabetic, there was no juices without sugar nor whole wheat bread available. The parking lot is very small and when We went for our car, we were blocked by another car and we had to wait for the guest to come down and move his car. Although it is nice hotel, I do not consider I received the service I paid for. My recommendation would be: double check before selecting this hotel.…
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Date of stay: August 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Great access from the hotel but some of the pictures were clearly from an upgraded room that they did. It is comfortable, security is a little lax from a few other places I stayed in the area, but I never felt concerned. The service is good, but you can definitely get better priced hotels for better quality in comparison.
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Date of stay: October 2018Trip type: Travelled with friends
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The hotel provides free shuttles to/from airport. Accommodations are clean, comfortable but show a bit of worn appearance. Room was larger than expected with a microwave and coffee set-up. Staff was helpful with directions to local restaurants and spoke English quite well.
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Date of stay: July 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
My wife and I have stayed at this hotel several times, we absolutely recommend it. We choose this hotel because it offers excellent service, the breakfast is super delicious, the people are very friendly and it’s a cozy beautiful classic style hotel. We definitely recommend it for a trip to Guatemala.
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Date of stay: May 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Fabrizio M wrote a review Nov 2017
San Salvador Department, El Salvador34 contributions43 helpful votes
Even though the hotel is outdated and has seen better days, is also a good option if your a business traveler on a tight budget. It is safe, clean, offers good breakfast (included in the rate) and great location (zona 10). It is at walking distance from Fontabella wich offers great restaurant options. They need to fix the shower´s water pressure
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Date of stay: November 2017Trip type: Travelled on business
Rooms
Location
Service
Room Tip: Higher floors have water pressure issues
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Guatemala has a horrible reputation left over from years of civil war. However, our stay at the Santander introduced us to the new Guate - beautiful staff, lovely accommodations, good food and access to all the city has to offer. A quick walk to two major shopping districts, easy transport via Uber to anywhere you want to go, and amazing views of the city. Stay here when you get here!
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Date of stay: July 2017Trip type: Travelled with family
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
US$86 - US$109 (Based on Average Rates for a Standard Room)
LOCATION
GuatemalaGuatemala DepartmentGuatemala City
NUMBER OF ROOMS
26
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Claim Your ListingSANTANDER PLAZA HOTEL: UPDATED 2023 Reviews, Price Comparison and 26 Photos (Guatemala/Guatemala City) - Tripadvisor
Frequently Asked Questions about Santander Plaza Hotel
Which popular attractions are close to Santander Plaza Hotel?
Nearby attractions include Plaza Fontabella (0.4 km), Zona Viva (0.1 km), and Shakespeare's Pub (0.4 km).
What are some of the property amenities at Santander Plaza Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Santander Plaza Hotel?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Santander Plaza Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Santander Plaza Hotel?
Conveniently located restaurants include Gianni's, The Market, and Cadejo Brewing Company Beerhouse & Grill.
Are there opportunities to exercise at Santander Plaza Hotel?
Yes, guests have access to a fitness centre during their stay.
Does Santander Plaza Hotel have airport transportation?
Yes, Santander Plaza Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Santander Plaza Hotel?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Santander Plaza Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Santander Plaza Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Santander Plaza Hotel?
Many travellers enjoy visiting Palacio Nacional (3.7 km).