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Hotel Regis Panajachel

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Traveller (184)
Room & Suite (44)
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Overview
  • Excellent37%
  • Very good43%
  • Average12%
  • Poor5%
  • Terrible3%
Travellers talk about
“hot springs”(17 reviews)
“thermal pools”(8 reviews)
“the main street”(33 reviews)
AMENITIES
Free Internet
Free Parking
Hot Tub
Non-Smoking Hotel
Restaurant
Family Rooms
Bar/Lounge
2 Star Hotel
All hotel details
Additional information
Offers from Hotel Regis Panajachel
Offers & Announcements: 20% off room rate
Offers from Hotel Regis Panajachel
Offers & Announcements: 20% off room rate
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Reviews (288)
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80
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67
80
23
11
9
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All reviewshot springsthermal poolsthe main streetvolcanic springswifi only worksrestaurants at walking distancefoot soakmiddle of townreception arearooms are largeadd extrawarm waterbit datedgrounds are beautifulan oasisno wifi in the roomsnice place to stay
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1 - 5 of 190 reviews
Reviewed 3 weeks ago

I recently stayed at this excellent facility for two weeks. Absolutely beautiful grounds. right in the middle of town, near everything. Staff were excellent, and the room spotless. Perfect stay. Lots of room outside to sit in the sun.

Thank pkibbee
Response from Ana Maria H, Gerente at Hotel Regis PanajachelResponded 1 week ago

Dear pkibbee Thank you for taking the time to review your experience at Regis Hotel & Spa. We are pleased that you enjoyed the beautiful grounds and friendly staff. We appreciated your valuable comments during your stay. Regards Ana María

Hotel's Favourite
Reviewed 28 April 2018 via mobile

Nice clean room and very quiet. What we needed after a horrible stay in Antigua. Hotel offers complimentary use of hot spas and sauna. Rooms where cleaned daily and very well. Nice courtyard, very relaxing. Location right on Santander, middle of action. And just a...More

1  Thank rudolfwstock
Response from Ana Maria H, Gerente at Hotel Regis PanajachelResponded 29 April 2018

Dear rudolfwstock Thank you for taking the time to review your experience at Regis Hotel & Spa. We are pleased that you enjoyed the Hot Spring Water and Temascal. I do hope that we'll have the pleasure of welcoming you again soon Regards Ana María

Reviewed 4 weeks ago via mobile

This place used to be a family owned hotel that charged a reasonable price. Now it belongs to the Porta chain who have ruined it by doubling the prices and having a corporate attitude toward guests. I was deeply offended by how my son and...More

Thank Andrew W
Response from Ana Maria H, Gerente at Hotel Regis PanajachelResponded 3 weeks ago

Dear Andrew Thank you for sharing your experience with us, we apologize for not completely satisfying your expectations. This place continues to be a family hotel that charges a reasonable price as you say. Regis is managed by the Porta corporation since 2017 and the...More

Reviewed 21 April 2018 via mobile

They have an unwritten supposed "rule" that no locals can enter a guest's room even if they are family or there for a business meeting. Refused to write this out so I could cancel and get a refund from the booking agent since I was...More

Thank GuateMariposa
Response from Ana Maria H, Gerente at Hotel Regis PanajachelResponded 22 April 2018
Google Translation

Estimada GuateMariposa Queremos expresar, nuestro agradecimiento por compartir sus comentarios y observaciones en base a su experiencia en Regis Hotel...More

Reviewed 2 April 2018

This is a charming hotel on lovely grounds right smack in the center of the action of Panajachel but far enough off the street to be sheltered from the noise. The rooms are a good size and comfortable enough, with very good beds and pillows,...More

Thank damselfish212
Response from Ana Maria H, Gerente at Hotel Regis PanajachelResponded 11 April 2018

Dear damselfish212 Thank you so much for your feedback regarding your recent stay with us, comments like yours are a valuable tool for our continued pursuit of excellence. Don´t have a doubt that your comments will be taken into consideration. Regards Ana María

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Most Booked Properties in Panajachel
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About
Amenities
Top amenities
Free Internet
Free Parking
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Concierge
Multilingual Staff
Laundry Service
Things to do
Restaurant
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$54 - US$92 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$54 - US$92 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (184)
Room & Suite (44)
Pool & Beach (11)
Dining (4)
Family and Play Areas (9)
Questions & Answers
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Jim B
27 September 2016|
AnswerShow all 3 answers
Response from Gricelda M | Reviewed this property |
I believe in lobby. :)
0
Votes
DelawareLax
9 July 2016|
AnswerShow all 5 answers
Response from Ana Maria H | Property representative |
Dear Delawarel if we have room 1 King bed, when making your reservation you should only indicate that it is what you need Regards
1
Vote
Google Translation
Cristina A
4 December 2015|
AnswerShow all 2 answers
Response from Ana Maria H | Property representative |
Señora Cristina Thank you for sharing your experience with us, we apologize for not completely satisfying your expectations. Please accept our apologies, your comment are taken into consideration to take the necessary... More
0
Votes
Room Tips
"Avoid #1, 2, and maybe 3 unless you hope to have wifi access in your room."
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"Avoid the room next to reception."
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"Rooms farther from the main entrance might be a little quieter"
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"short walk to the lake!"
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