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Jardines del Lago

Expedia.comUS$71*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$100*
US$71*
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US$98*
US$100*
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207 Reviews from our TripAdvisor Community

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Showing 91: English reviews
California
Reviewed 30 January 2016

We spent a few nights here while visiting our son who was teaching English in Panajachel. The hotel staff is very friendly, although we did not run across anyone at the front desk that spoke very much English. Our room was very basic, but we weren't expecting Hilton standards. We were on the second floor which afforded us the most...

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Helpful?
1Thank BrendaCalifornia
Hoteljardinesdellago, Gerente at Jardines del Lago, responded to this review

Thanks for your comments It was a pleassure to attend you, really we have a great and marvelous view from our rooms. We wait for your proximately visit.

London
Reviewed 10 January 2016

This is a lovely hotel with the most amazing views of the lake, everyone is friendly and helpful (special thanks to Amalia who was a star) and I even got a lovely present on Christmas day along with a traditional tamale and punch! There are only about 30 bedrooms but the grounds are really big, so you really don't notice...

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Helpful?
Thank marionc74
Hoteljardinesdellago, Director de Relaciones Públicas at Jardines del Lago, responded to this review

Thank you for your comments, I send greetings to Amalia for the good service you gave, we like to pamper our guests celebrating the holidays as a family, we have large green area to enjoy at different places in our facilities. Our location is as comfortable as you mention we are a short walk from the main street of Panajachel....

New York City, New York
Reviewed 5 January 2016

The best thing about this hotel is the gorgeous view of the lake! What a gorgeous setting. You will want to sit and have a drink or chat by the lake for hours. The rooms themselves are okay--thin walls mean you hear everything, and there were barking dogs all night long. Some drainage issues with the bathroom, and one mattress...

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Helpful?
Thank nancy792
Hoteljardinesdellago, Gerente at Jardines del Lago, responded to this review

Our lakefront location makes the stay comfortable, thanks for your comment take caution with noise. We expect a next visit to check that thanks to your comments have been made changes.

San Francisco, California
Reviewed 30 December 2015 via mobile

When I arrived, I was horrified. The lobby is beyond basic and ugly. The rooms are also bare bones with old furniture. That said, the beds were comfortable, the water hot, and the rooms are clean. The setting on the lake is beyond compare. Gorgeous If u have small kids they will enjoy the trampoline and playground. Breakfast was plentiful....

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Helpful?
Thank SFFoodies
Hoteljardinesdellago, Gerente at Jardines del Lago, responded to this review

The hotel want to keep the old but yet modern wing, they are luckly for guest satisfaction, please appreciate the good service we provide our staff has been trained to assist. We expect an early visit.

Swindon
Reviewed 9 December 2015

The hotel is set a lovely grounds facing the lake. Water supplied, wifi in room and shampoo & soap. Clean room and bedding. Self service breakfast with adequate choices. Restaurant not used as we went in the local town for our evening meal.

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Helpful?
Thank Lucyleak
Accra, Ghana
Reviewed 17 September 2015

This hotel has many unique features. The lake gives the resident a cool breeze atmosphere and gardens gives a serene and a natural beauty to complement the nice cooling off one could have at the lake front

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Helpful?
Thank edward874
Hoteljardinesdellago, Director de Relaciones Públicas at Jardines del Lago, responded to this review

Thank you very much for your view we strive to make our customers the best memory of us and our wonderful Lake Atitlan are in continuous improvement are carried forward to your next visit forward to assist you.

Chino Hills, California
Reviewed 8 September 2015 via mobile

The hotel offered us everything we needed. A clean bedroom, very clean bedding and floors. Great clean bathroom with clean towels, shampoo, soap, and great service. All bedrooms have a great view of most of the lake. The garden on the grounds is breath taken, it has hammocks for the guests, and it has a pier to be able to...

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Helpful?
1Thank EAYs
Hoteljardinesdellago, Director de Relaciones Públicas at Jardines del Lago, responded to this review

Thank you very much always strive to give the best possible service thank stay forward to your early visit.

Panajachel, Guatemala
Reviewed 1 July 2015

Great hotel for what it is. Unmatched garden and access to the lake. You can walk straight out to the lake and walk on the private boat dock. 180 degree views of the lake and it's volcanoes. The drive in to the gravel parking lot and aging exterior do not do this hotel justice. Once you get through the front...

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Helpful?
1Thank GregPJensen
Hoteljardinesdellago, Director de Relaciones Públicas at Jardines del Lago, responded to this review
Google Translation

Gracias por los comentarios que nos ayudan a mejorar día a día, realmente somos muy afortunados por la ubicación y...

Reviewed 12 June 2015 via mobile

A good place by the lake side, very good & humble hotel staff, food is good, room and the facilities in the room is average... A bit too far from the airport, a good 3hrs drive Lots of small souvenir shops around the area, need a good bargaining tactics to get a good deal... What else.... A safe place definitely!

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Helpful?
1Thank Thinley D
Hoteljardinesdellago, Director de Relaciones Públicas at Jardines del Lago, responded to this review

Good day! We are pleased that you have enjoyed the best views Atitlan and that could accompany your event with nature that the landscape offers . The staff of Hotel and Convention Center Lake Gardens is waiting to serve better in your next visit.

Lloydminster, Canada
Reviewed 22 April 2015

We ate in the restaurant in this hotel. The food was great, We had the fish, which was good. The service was friendly. The view from the hotel was lovely. There was a nice pool too. It was a good stop during a day trip to Lake Atitlan

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Helpful?
2Thank Sandeepina
Hoteljardinesdellago, Director de Relaciones Públicas at Jardines del Lago, responded to this review

Good day! The staff of Hotel and Convention Center Lake Gardens we are pleased to have filled their expectations during their stay in our facilities and that you enjoyed our services, products and natural scenery of Lake Atitlan . We look forward to serving you on your next visit .

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Restaurant
  • Breakfast included
  • Beachfront
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Offering a beautiful setting on Atitlan Lake, recognized as one of the most beautiful lakes in the world, Hotel y Centro de Convenciones Jardines del Lago has attractive rooms. Set in gardens, it features a restaurant and a terrace with lake views. ... more   less 

Additional Information about Jardines del Lago

Address: Calle Monterrey, Panajachel 07010, Guatemala
Region: Guatemala > Western Highlands > Solola Department > Lake Atitlan > Panajachel
Price Range: RM297 - RM513 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Jardines del Lago 3*
Number of rooms: 30
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Also Known As:
Jardines Del Lago Panajachel, Guatemala - Lake Atitlan
Hotel Style:
#1 On the Beach Hotel in Panajachel
#4 Family Hotel in Panajachel
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Questions & Answers

Here's what travellers have asked, with answers from Jardines del Lago staff and other travellers.
5 questions
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Questions? Get answers from Jardines del Lago staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It could be noisy on corner suites (on holidays).”
diopinzon, 3 May 2017 | Read review
“Take the House in the Anex (in front of the hotel) is the same but quieter and more confortable.”
Fredy_E_Castillo_R, 3 May 2017 | Read review
“Rooms on the first floor are little noisy”
delsehy, 16 Mar 2017 | Read review
“Try to be sure that your booking is inside the hotel, not outside in other house”
Luisfehc, 24 Jul 2016 | Read review
“Second floor has a better view, but only one window faces the lake. This is not a luxury hotel, but clean and unique.”
ERSmith2014, 3 Apr 2016 | Read review
5 of 5
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US$71* /night
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Prices are for 1 room, 2 adults
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