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Hotel Atitlan

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Traveller (948)
Room & Suite (180)
Pool & Beach (97)
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Overview
  • Excellent55%
  • Very good29%
  • Average9%
  • Poor3%
  • Terrible4%
Travellers talk about
“beautiful hotel”(46 reviews)
“caravan tour”(20 reviews)
“infinity hot tub”(20 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
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Reviews (862)
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Traveller rating
314
169
60
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29
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314
169
60
24
29
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All reviewsbeautiful hotelcaravan tourinfinity hot tubexotic birdsgift shoptuk tukspectacular gardenscoach partiesthe hotel shopview of the lakerose gardenscarlet macawsnature reservejunior suitezip lineevery cornerbeautiful flowers
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211 - 215 of 596 reviews
Reviewed 18 February 2016

Loved our stay here recently and didn't want to leave. Had a very comfortable room overlooking the grounds and lake. Gardens, grounds, birds, flowers all so carefully maintained. Every wall and hallway in the hotel was beautifully decorated with indigenous crafts. Loved the lunches out...More

2  Thank RockyMtnArtist
Response from Atencion Client... H, Director de Relaciones Públicas at Hotel AtitlanResponded 28 June 2016

Thank you for your time to write about us and for sharing your experience you had during your stay. Your comments make us proud of our job, specially make us keep working hard to keep giving the best of us to future guests. regards,

Reviewed 14 February 2016 via mobile

We came here for a dinner on our Guatemalan car trip. Restaurant interior was very visual & atmospheric with different of good quality handicrafts and fresh flowers. Next time would like to stay as well. Dinner was also good, best pepper sauce I have had...More

Thank marja2
Response from Atencion Client... H, Director de Relaciones Públicas at Hotel AtitlanResponded 28 June 2016

Sincerily, thank you for your visit for dinner. We regret to hear that you don´t had time to visit our gardens, but thank you for your visit. Will be a pleasure serving you in the future. regards,

Reviewed 13 February 2016

We stayed here 2 nights. The rooms are very nice and the view of the gardens and lake from the balcony is amazing. We had a second floor room and it was very quiet. The macaws and parrots are fun to see. The gardens are...More

1  Thank jmull50
Response from Atencion Client... H, Director de Relaciones Públicas at Hotel AtitlanResponded 27 June 2016

Thank you for comments. We are happy to know that your experience with us was wonderfull. Thank you for give us part of your time to share this information. Best regards

Reviewed 13 February 2016

Hotel is nicely decorated - great gardens with local butterfly and zip line attractions. Food is good - served buffet style. Nice bar. Town is interesting with a Mayan Museum and a traditional market with lots of handicrafts. Pool and spa at the hotel is...More

Thank Jess T
Response from Atencion Client... H, Director de Relaciones Públicas at Hotel AtitlanResponded 27 June 2016

Thank you. We appreciate so much your time to write about your experience with us. For the future will be a pleasure serving you again. regards,

Reviewed 9 February 2016

The setting of this hotel is truly memorable with awesome views of Lake Atitlan, really well maintained, extensive gardens and a location convenient for the town but far enough out to be peaceful. So why only an average rating? The absence of aircon was a...More

1  Thank graham1410
Response from Atencion Client... H, Director de Relaciones Públicas at Hotel AtitlanResponded 27 June 2016

Thank you for your comments, and for your time to write about your experience during your stay with us. We use all the comments to improve, so thank you for help us on this. Accept our apologizes, we are working on all that you mentioned...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Bar/Lounge
Free Internet
Hotel Amenities
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$173 - US$211 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$173 - US$211 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (948)
Room & Suite (180)
Pool & Beach (97)
Dining (72)
Family and Play Areas (7)
Business Centre & Event Rooms (5)
Questions & Answers
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sarajZ760NP
24 February 2018|
AnswerShow all 5 answers
Response from Mike M | Reviewed this property |
While we did not do any hiking while at the hotel, there is a park very close to the hotel that apparently does have hiking trails. If you ask the front desk they will tell you how to get there.
1
Vote
Flower P
23 November 2017|
AnswerShow all 6 answers
Response from 1Frogman | Reviewed this property |
A local young couple was having a lakeside wedding so our Caravan tour party of 43 guests was barred from using the pools or the gardens on that side of the hotel for the afternoon of our free time. Very rude. It was not... More
1
Vote
Amanda D
24 July 2017|
AnswerShow all 9 answers
Response from dbayramli | Reviewed this property |
I am not sure if a fee is required. The poolside has a restaurant and when I was there over Easter, lots of people were coming in just for an afternoon drink or bite. I would email the Hotel and ask them.
0
Votes
Room Tips
"All rooms have garden views but no elevators"
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"view of the lake"
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"1st floor rooms walk out on beautiful gardens. 2nd floor rooms overlook gardens and view the beautiful..."
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"Take eye shades with you. Ask about what food consists of."
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