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Hotel Utz Jay

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Hotel Utz Jay
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228 Reviews from our TripAdvisor Community

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Showing 162: English reviews
Reviewed 18 July 2016 via mobile

Beautiful views of the garden and mountains, hot water, peaceful place, just one of the night it was too mucho noise from a house next to the hotel. But after all, it was very peaceful. I had problems with the WiFi connection, but the manager told me it will be fixed. Beautiful place to stay. I highly recommend.

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Thank Carlos O
Quetzaltenango, Guatemala
Reviewed 13 July 2016

Utz Jay is located less than a block off the main drag and very close to the lake. The grounds are beautiful and each room has a private area outside as well. The rooms are small but nicely decorated. The bathrooms are small. Our bathroom didn't have a window or vent fan so it got humid after showers and also...

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Thank TravelerMarty
Reviewed 2 July 2016

I had two different rooms because of changed plans and an extra night--and both rooms were fabulous. One had two floors, two bathrooms and three beds--for one of me!--and the other was very big with a great covered patio. Wifi was spotty, but I managed. Very nice environment, all rooms are separate from others and spread out across the property....

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Thank Ty G
Houston, Texas
Reviewed 25 June 2016 via mobile

This hotel has everything!!! It has service, smiling staff, delicious breakfast and it's in a great location!! I would recommend it to anyone! The beds are comfortable and the showers are hot!!! Tv and cable are superb as well! The rooms and bed covers are cute. It looks like an interior designer got hold of the place!! Really neat!!

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Thank LauritaQ
Reviewed 22 June 2016

We had one of the upstairs rooms with a nice porch overlooking the gardens. The room was large and the beds were comfortable. The bathroom was OK - nothing to write home about... Breakfast was not included which would have been nice but the prices were reasonable. The location was great and we enjoyed walking to the Lake and along...

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Thank Peter B
Bendigo, Australia
Reviewed 16 June 2016 via mobile

This hotel was fantastic I loved our room basic but great! The service was also fantastic at the reception when I needed anything at all Literally 2 min walk to the main street and very short walk to the lake I would definitely stay again

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Thank worldcolour
Wallington, United Kingdom
Reviewed 1 June 2016

I liked this hotel for an upstairs room with a verandah. Comfortable beds, nice size bathroom, lovely gardens with beautiful flowers and humming birds. the location is good and the lake and the main drag easily accessible. The dogs are friendly too The basic breakfast wasn't brilliant but good enough.

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Thank 0021Kat
West Bath, Maine
Reviewed 28 May 2016 via mobile

I stayed one night and it was a perfect place for the price. Hotel Utz Jay is located in a great location downtown, walking distance to the restaurants and shops and lake and launch. The room was cute and clean room with complimentary drinking water. Although the place is not super fancy, it was perfect for the price. And I...

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Thank kfrank9
New York City, New York
Reviewed 22 May 2016

Very clean, very safe accommodation. Clean sheets, towels, hot water, even drinking water is supplied throughout your stay. Staff is excellent - both reception and cleaning. Always accommodating, smiling, and ready to answer all your questions. Location is excellent - walk to the lake, or to town in the other direction. Plenty of shops and tuk-tuks nearby. Because the hotel...

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1Thank JulsVern
Lincoln, United Kingdom
Reviewed 17 May 2016

A very central hotel, with an absolutely amazing ambiance - including a large garden/green area. Staff, including the two friendly, smashing and playful German Shepherd guard dogs working in the front yard at night, were extremely helpful and welcoming. Will definitely return here, if I ever find myself in Panajachel again!

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1Thank jokeembo

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
Small hotel located near the main shopping and businesses, but in a quiet street, perfect location. There are rooms spread out through a lush tropical garden, from which one can relax and enjoy watching the birds (over 25 varieties), exotic plants and beautiful trees. Each room is decorated with handcrafted native motif and has a private bathroom with plenty of hot water 24 hrs., TV with cable and free WiFi. ... more   less 

Additional Information about Hotel Utz Jay

Address: Calle 2-50 5, Panajachel 07010, Guatemala
Region: Guatemala > Western Highlands > Solola Department > Lake Atitlan > Panajachel
Price Range: RM196 - RM290 (Based on Average Rates for a Standard Room)
Number of rooms: 13
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Also Known As:
Utz Jay Hotel
Hotel Utz Jay Panajachel, Guatemala - Lake Atitlan
Hotel Style:
#3 Best Value Hotel in Panajachel
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Utz Jay staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for the luxury room, it's worth the exttra”
 of 5 bubbles krishnaboy, 21 Dec 2016 | Read review
“Some of the rooms have a shared common room (like rooms 1 and 2) in the middle, great if booking more than one room!”
 of 5 bubbles TravelerMarty, 12 Jul 2016 | Read review
“Go for one of the rooms located in the separate buildings located in the gardens if possible.”
 of 5 bubbles jokeembo, 16 May 2016 | Read review
“Upstairs room with porch very lovely and private.”
 of 5 bubbles tasoleil, 10 Apr 2016 | Read review
“Excellent location”
 of 5 bubbles L1v, 21 Jan 2016 | Read review
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