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Hotel Utz Jay

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225 Reviews from our TripAdvisor Community

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Showing 159: English reviews
Houston, Texas
Reviewed 25 June 2016 via mobile

This hotel has everything!!! It has service, smiling staff, delicious breakfast and it's in a great location!! I would recommend it to anyone! The beds are comfortable and the showers are hot!!! Tv and cable are superb as well! The rooms and bed covers are cute. It looks like an interior designer got hold of the place!! Really neat!!

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Thank LauritaQ
Reviewed 22 June 2016

We had one of the upstairs rooms with a nice porch overlooking the gardens. The room was large and the beds were comfortable. The bathroom was OK - nothing to write home about... Breakfast was not included which would have been nice but the prices were reasonable. The location was great and we enjoyed walking to the Lake and along...

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Thank Peter B
Bendigo, Australia
Reviewed 16 June 2016 via mobile

This hotel was fantastic I loved our room basic but great! The service was also fantastic at the reception when I needed anything at all Literally 2 min walk to the main street and very short walk to the lake I would definitely stay again

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Thank worldcolour
Wallington, United Kingdom
Reviewed 1 June 2016

I liked this hotel for an upstairs room with a verandah. Comfortable beds, nice size bathroom, lovely gardens with beautiful flowers and humming birds. the location is good and the lake and the main drag easily accessible. The dogs are friendly too The basic breakfast wasn't brilliant but good enough.

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Thank 0021Kat
West Bath, Maine
Reviewed 28 May 2016 via mobile

I stayed one night and it was a perfect place for the price. Hotel Utz Jay is located in a great location downtown, walking distance to the restaurants and shops and lake and launch. The room was cute and clean room with complimentary drinking water. Although the place is not super fancy, it was perfect for the price. And I...

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Thank kfrank9
New York City, New York
Reviewed 22 May 2016

Very clean, very safe accommodation. Clean sheets, towels, hot water, even drinking water is supplied throughout your stay. Staff is excellent - both reception and cleaning. Always accommodating, smiling, and ready to answer all your questions. Location is excellent - walk to the lake, or to town in the other direction. Plenty of shops and tuk-tuks nearby. Because the hotel...

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1Thank JulsVern
Lincoln, United Kingdom
Reviewed 17 May 2016

A very central hotel, with an absolutely amazing ambiance - including a large garden/green area. Staff, including the two friendly, smashing and playful German Shepherd guard dogs working in the front yard at night, were extremely helpful and welcoming. Will definitely return here, if I ever find myself in Panajachel again!

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1Thank jokeembo
Montreal, Canada
Reviewed 5 May 2016

I decided to stay at Utz Jay because of all of the wonderful reviews it had and it was recommended by a friend. Unfortunately, my stay here was probably the worst experience I have ever had with a hotel. After spending the afternoon on the lake I came back to my room to find that my backpack had been completely...

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Thank Smo_90
Seattle
Reviewed 10 April 2016

The Utz Jay hotel is in a wonderful location. It is a block or two from the lake and is a cozy little enclave of cabin-like rooms. I had an upstairs room with an incredible porch with cozy chairs. The most comfortable bed that I've had in Guatamala. The greenery and flowers hanging from the porch lovely. The room had...

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Thank tasoleil
Trenton, New Jersey
Reviewed 13 March 2016

The Utz-Jay is all the way down Calle Santander (the main street in Panajachel that leads down, literally, to Lake Atitlán), on the side street to the left just one block from the street's end. As you go down Calle Santander you are overwhelmed by all the clap-trap commercial ventures of a mid-budget resort town desperate to peel off tourists'...

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1Thank trentonmakes

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
Small hotel located near the main shopping and businesses, but in a quiet street, perfect location. There are rooms spread out through a lush tropical garden, from which one can relax and enjoy watching the birds (over 25 varieties), exotic plants and beautiful trees. Each room is decorated with handcrafted native motif and has a private bathroom with plenty of hot water 24 hrs., TV with cable and free WiFi. ... more   less 

Additional Information about Hotel Utz Jay

Address: Calle 2-50 5, Panajachel 07010, Guatemala
Region: Guatemala > Western Highlands > Solola Department > Lake Atitlan > Panajachel
Price Range: RM182 - RM347 (Based on Average Rates for a Standard Room)
Number of rooms: 13
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Also Known As:
Utz Jay Hotel
Hotel Utz Jay Panajachel, Guatemala - Lake Atitlan
Hotel Style:
#3 Best Value Hotel in Panajachel
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Utz Jay staff and other travellers.
3 questions
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Questions? Get answers from Hotel Utz Jay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some of the rooms have a shared common room (like rooms 1 and 2) in the middle, great if booking more than one room!”
 of 5 bubbles TravelerMarty, 12 Jul 2016 | Read review
“Go for one of the rooms located in the separate buildings located in the gardens if possible.”
 of 5 bubbles jokeembo, 16 May 2016 | Read review
“Upstairs room with porch very lovely and private.”
 of 5 bubbles tasoleil, 10 Apr 2016 | Read review
“Excellent location”
 of 5 bubbles L1v, 21 Jan 2016 | Read review
“All the rooms share the gardens.”
  • Private porch for reading or smoking
  • lots of windows
 of 5 bubbles shelagh461, 16 Jan 2016 | Read review
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