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Holiday Inn Express Athens

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Holiday Inn Express Athens
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265 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Athens
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Showing 254: English reviews
Reviewed 11 October 2016

In my 36 years of going to Hotels this was my worst experience by far. I had made reservations on September 10th for October 7th and 8th, 2016. I used a valid credit card and received an email stating my reservation was confirmed. On Wednesday October 5th the hotel called me to ask if I was still coming and I...

Thank John C
Management response:

We do apologize for your poor experience during your stay. The Hurricane did cause many issues at the time of your stay and we worked to accommodate everyone that came. This was a challenging time for everyone and did what we could to aid those in need. Thank you Michael Coward General Manager

Reviewed 30 September 2016

Room was comfy and had everything you need for a short stay. Breakfast was uninspiring and very basic. Good value for money although needed updating. Was however very noisy the night I stayed as there was a bulldog football game that day and the fans were staying in the hotel overnight.

Thank Adrian S
IHGService, Guest Relations Manager at Holiday Inn Express Athens, responded to this review

Dear Adrian S, Thank you for choosing to stay with us and taking the time to provide feedback. I appreciate the positive remarks regarding our comfortable room. We pride ourselves in making sure that all of our guests have an enjoyable stay and it is very disappointing to hear that we did not live up to this expectation. I am...

Orlando, Florida
Reviewed 23 September 2016 via mobile

There are very few things about this hotel that would make me want to stay there again. I would check every hotel in a five mile radius before settling on this one. The location is decent (not great). You can walk by the government housing up to the town. You can look out your window at the view of the...

Thank Dane A
Management response:

While we cannot change our location we failed to exceed your expectations during your stay with us. We will take your feedback and use it as a training tool improve future guests experiences. Again I am sorry for your poor stay. Michael Coward General Manager.

Dandridge, Tennessee
Reviewed 16 September 2016 via mobile

This hotel is decent value for the money and in a collage town. Floors, walls, furniture could use some updating, but a good value for your money. Rooms are a little small and the bathroom is very small. I would stay here again if I'm back in the area.

Thank mcmillan865
Management response:

Thank you for providing honest feedback. We are in the middle of new design for the hotel and in the coming months we will be addressing many of your concerns. We look forward to seeing you in the future. Thank you Michael Coward General Manager

Reviewed 1 September 2016 via mobile

This hotel/motel had Clean beds, linens, towels, bathrooms, good size rooms, adequate breakfast. When we found a bedbug, they immediately moved our room. The desk clerk and housekeepong staff provided Good service. It wasn't walking distance from town, but was a quick, easy ride in. The Pool was chlorinated, but didn't look clean.

Thank MargiwW
Management response:

Thank you for giving us your feedback. We did not provide you with and amazing stay. We apologize for not exceeding you expectations. We have addressed the issues you pointed out so please give us another chance to WOW you. Sincerely, Michael Coward General Manager

Waltham, Massachusetts
Reviewed 22 August 2016 via mobile

We were received by a friendly woman at the front desk! She also gave us great recommendations for restaurants in the area (Last Resort and The Place). The rooms have been upgraded and the did a nice job. Look forward to staying there on our next trip.

Thank James F
Sarah P, Social Media Representative at Holiday Inn Express Athens, responded to this review

Dear James, Thank you for your time and kind feedback. We are more than happy to go above and beyond for our guests, and we are delighted that you enjoyed your complimentary upgrade. We always strive to exceed the expectations of our guests and look forward to doing so for you again in the future. Kindest Regards, Sarah P. Social...

Thomasville, Georgia
Reviewed 10 August 2016 via mobile

Price and location was ok. However the lower floor had a wet smell. My room had a bleach cleaner smell, at least they cleaned. Also the beds we well worn. They could have been replaced... Overall the hotel was ok. I expected more from the Holiday Inn Express. The hotel needs some updates in the rooms.

Thank Floridaexpatriot
Sarah P, Social Media Representative at Holiday Inn Express Athens, responded to this review

Dear Valued Guest, Thank you for your feedback. We sincerely apologize for frustrations faced due to uncleanliness, as we can assure you that this is not the Holiday Inn Express standard. Our goal is to provide each guest with an exceptional experience, and we welcome the opportunity to improve any future stays you may have with us. Kindest Regards, Sarah...

Reviewed 8 August 2016

The staff is super friendly, polite, cheerful and accommodating. The room was very roomy and the bed was extremely comfortable. Un-knownly, we left some clothes in the drawer when we checked out. It was a couple of days before we realized it. I called back to the hotel, the staff were extremely helpful and told me housekeeping had logged in...

Thank nancyd34
Sarah P, Social Media Representative at Holiday Inn Express Athens, responded to this review

Dear Valued Guest, Thank you for choosing to stay with us the Holiday Inn Express in Athens, Georgia. Each team member, in all areas, strives to go above and beyond for each guest, and we are delighted that housekeeping was able to help retrieve the items left behind. We appreciate your feedback and look forward to seeing you next time....

Marietta, Georgia
Reviewed 26 July 2016 via mobile

Two-night stay on this trip. We have stayed in this hotel on numerous trips. We have always found hotel Clean convenient great rate and excellent breakfast; staff friendly professional and effective. Convenient to Athens downtown and to university of Georgia.

amberlk27, Guest Services Manager at Holiday Inn Express Athens, responded to this review

Dear ARTDRUCK, Thank you so much for taking the time to review your stay at Holiday Inn Express Athens-University Area. I am delighted to hear that you enjoyed everything about your stay from our friendly team members to our delicious breakfast to our amazing location! We are dedicated to providing excellent service to our guests and hope to have you...

Reviewed 24 July 2016 via mobile

Nice place. I would recommend this for visit. Pretty good breakfast buffet. Staff is friendly. No real problems . Bed was comfortable. May need some updating but would come back when in this area. I'm real picky about where I stay. It's close to restaurants and university.

Thank Kathryn H
Sarah P, Social Media Representative at Holiday Inn Express Athens, responded to this review

Dear Kathryn, Thank you for choosing to stay with us at the Holiday Inn Express in Athens, Georgia. We are ecstatic that you were comfortable in your room, enjoyed our complimentary breakfast, and were able to take advantage of the close proximity to the downtown area. We strive to exceed the expectations of each guest during their stay and hope...

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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Whether you re coming to Athens for business or pleasure let the Holiday Inn Express Hotel & Suites Athens be your home away from home. Travelers appreciate our corporate atmosphere and how we make comfort and convenience a top priority. Conveniently located off of I-65 at exit 351 and easily accessible to I-565 approximately 20 miles from Huntsville International Airport. (HSV) We are also located near TVA Brownsferry, Delphi, Steelcase, Federal Mogul and Athens State University.Each guest room is beautifully appointed and equipped with a microwave and fridge. Our guest rooms also have a large work space with ergonomic chairs. We are the perfect choice for business or leisure guests. Wireless and hard-wired Internet access is provided free of charge in all guestrooms and public areas. We offer an on-site cardio fitness room and on-site guest laundry for your convenience. We also have an in-door pool and hot tub for year round swimming.Start your day by enjoying our deluxe hot continental breakfast with a varied menu that can offer anything from cheese omelets, bacon, sausage, scrambled eggs to a lighter fare such as yogurt, muffins, toast, or fruit. Don t forget to try our delicious cinnamon roll that you can only get from Holiday Inn Express. If you are in a rush in the morning, just ask for one of our convenient To-go Bags and cinnamon roll box.The Holiday Inn Express Hotel & Suites Athens will be everything you expect and much more! ... more   less 

Additional Information about Holiday Inn Express Athens

Address: 513 West Broad St, Athens, GA 30601
Region: United States > Georgia > Athens
Price Range: RM405 - RM796 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Athens 2.5*
Number of rooms: 160
Reservation Options:
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Also Known As:
Holiday Inn Express Athens Hotel Athens
Holiday Inn Athens
Athens Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Athens staff and other travellers.
1 question
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Blaine, Minnesota

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Questions? Get answers from Holiday Inn Express Athens staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose another hotel”
SteveS757, 3 Apr 2017 | Read review
“Elevators are noisy so ask for a room away from the elevator”
sarah2000, 21 Mar 2017 | Read review
“Third floor was quiet and easy access from the front desk.”
JasonGoes, 22 Jan 2017 | Read review
“ask for a room with good wifi. not sure they even have the capabilities to do that however”
  • the basics
gmanvati102, 12 Jan 2017 | Read review
“Don't stay here.....”
C8789MCjohnc, 11 Oct 2016 | Read review
5 of 5