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Comfort Suites

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512 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites
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Showing 511: English reviews
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 March 2016 via mobile

Whatever you do avoid this hotel. We booked 2 weeks in advance and got confirmation email day of check in. To our surprise when we showed up at midnight with 4 young children we were informed the hotel decided to cancel our reservation and had no other rooms available. THEY DID NOT BOTHER TO CALL AND TELL US THEY DECIDED... More 

Helpful?
Thank Tristan S
Tammy S, Executive Assistant at Comfort Suites, responded to this review

Dear Tristan S., I would like to thank you for taking the time to give us a review. I would like to apologize on behalf of our staff and I for not exceeding your expectations. We have looked into the situation with your reservation and according to our records someone in your party called the day before and cancelled your... More 

Paola, Kansas
Level Contributor
52 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 March 2016

This appeared to be an older property although clean and well-maintained. Room and bath were comfy, as were the beds. Breakfast offerings were slim. Reasonable rates make this an adequate stay for a night or two.

Helpful?
Thank Geraldine D
Tara C, Front Desk/ Guest Relations at Comfort Suites, responded to this review

Dear Valued Guest, Thank you for your review of Comfort Suites on Riverwest Dr. in Augusta, GA. We are pleased to know that you enjoyed your recent stay at Comfort Suites and found our amenities to your liking. I have shared this review with the staff and have taken into consideration your concerns on the breakfast offerings. We do have... More 

1 review
Reviewed 28 February 2016 via mobile

Great Staff! The service was awesome! Mr. Terry, in the breakfast area, made my team, coaching staff, and I feel just like we were home!! Rooms were comfortable as well! 2 thumbs up! The next time that I am in the area, I will be returning to Comfort Suites!

Helpful?
Thank Janean S
Tara C, Front Desk/ Guest Services at Comfort Suites, responded to this review

Dear Guest, Thank you for taking the time to review Comfort Suites on Riverwest Drive in Augusta, GA. On behalf of Mr. Terry and the staff here at Comfort Suites we appreciate you and your team for staying here at Comfort Suites and will certainly welcome you all back anytime you visit the Augusta area. Sincerely, Ms. Cooper More 

1 review
Reviewed 28 February 2016 via mobile

I recently experienced a 3 night stay in Augusta. Mr. Terry was very friendly, kind and courteous. He displayed great customer service. Each morning he jump started my day with his humor. It was a pleasure to fellowship! I look forward to my next stay in Augusta.

Helpful?
Thank Khalilah W
Tara C, Front Desk/ Guest Services at Comfort Suites, responded to this review

Dear Guest, Thank you for your review of Comfort Suites on Riverwest Dr. in Augusta, GA. On behalf of the staff and Mr. Terry, I'd like to thank you for your kind words and will be sure to share your review w/ Mr. Terry. We certainly hope you enjoyed your stay and we would love to have you visit with... More 

1 review
Reviewed 19 February 2016

Room was large and clean, beds were very comfortable. We did not have a reservation and Rachael at the front desk was so friendly and helpful, gave us a choice of room and even floor. She went out of her way to make sure that we were completely satisfied. We are coming back in several months and will definitely stay... More 

Helpful?
Thank Rochelle C
Tara C, Front Desk/ Guest Services at Comfort Suites, responded to this review

Dear Valued Guest, Thank you for your review of Comfort Suites on Riverwest Dr. in Augusta, GA. We are pleased to know that your visit with us was to your satisfaction and that Rachael treated you with great kindness and customer service. We understand that not all guest will arrive with reservation and it is very important to offer such... More 

Marietta, Georgia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 19 February 2016

Every hotel staff member I met was extremely nice and went out of their way to make us feel at home. Mr Terry, in particular was a very nice and wonderful gentleman. The hotel was clean, the beds were comfortable, and Mr. Terry wrapped up some breakfast food for my dad because the buffet was about to close and my... More 

Helpful?
1 Thank Courtney D
Tara C, Front Desk/ Guest Services at Comfort Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to review Comfort Suites on Riverwest Dr. in Augusta, GA. On behalf of the staff here, I would like to thank you and your family for visiting Comfort Suites. We are very happy to hear that you enjoyed your stay and found a few of our amenities to your liking. Your... More 

Hazelwood, Missouri
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 February 2016

We typically stay in Comfort Suites, and so have an expectation and knowledge of the standards of the line. The staff here is tremendous. Very helpful in every way. The breakfast service was great, and was pleasantly surprised to discover that on several nights during the week they actually have a small hot meal for guests. Our room was good.... More 

Helpful?
Thank CGS999
Tara C, Front Desk/ Guest Services at Comfort Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to review Comfort Suites on Riverwest Dr. in Augusta, GA. On behalf of the staff we welcome your review and certainly appreciate the positive feedback regarding your recent stay. I'm glad you took the time to enjoy such amenities as our hot breakfast and Manager's Reception. I would like to apologize... More 

Atlanta, GA
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 17 February 2016 via mobile

We arrived early in the afternoon and were able to check in around 1:00. The front desk staff was very friendly and happy to accommodate us! Our room was spacious and clean with very comfortable beds. The hotel lobby and breakfast area were both exceptionally clean and they had a nice breakfast and good coffee. Would absolutely stay here again!

Helpful?
Thank ParrotheadMomATL
Tara C, Front Desk/ Guest Services at Comfort Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to review Comfort Suites on Riverwest Dr. in Augusta, GA. On behalf of the staff we are happy to hear that you were greatly accommodated during your stay with us at Comfort Suites. As noted in your review, we are pleased that you enjoy some of the great amenities that are... More 

Saint Charles, Missouri
2 reviews
Reviewed 16 February 2016

I walked in after 8 hours of driving. Erik was more than willing to make sure that I was taken care of. He introduced me to the managers client appreciation lounge. I walked in and spoke with Megha. She handed me the beverage of my choice and the conversation started. There were about 10 people in the lounge and we... More 

Helpful?
Thank Mitch748
Tara C, Front Desk/ Guest Services at Comfort Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to review Comfort Suites on Riverwest Dr. in Augusta, GA. Our Manager's Reception is hosted every Tuesday and Wednesday evening, so it is a wonderful treat for those guest who happen to take the time to enjoy a moment to relax after work. And as you mentioned, it is an opportunity... More 

Walhalla, South Carolina
1 review
Reviewed 13 February 2016

Great location to get to anywhere in the Augusta area. From the front desk clerks to hospitality manager everyone was friendly and helpful. Mr. Terry does a great breakfast and Meg does a fun and friendly evening happy hour on Tuesdays and Wednesdays.

Helpful?
Thank cindyreitano
Tara C, Guest Services/Front Desk at Comfort Suites, responded to this review

Dear Ms. Reitano, Thank you for taking the time to write a review on your recent stay at Comfort Suites on Riverwest Drive here in Augusta, GA. On behalf of the staff here I'd like to thank you and your boss for selecting to stay at Comfort Suites. We certainly enjoyed your visit with us and gladly welcome you back... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Conveniently located on Interstate 20, the Comfort Suites® hotel is less than three miles away from the Augusta National Golf Club, home of the Masters Tournament. This Augusta, GA hotel is also minutes away from local points of interest like the James Brown Arena, the Augusta-Richmond County Civic Center and Augusta State University.Nestled beside the Savannah River, the Augusta Riverwalk and downtown historic Augusta are both less than four miles from the hotel. These areas offer a variety of sightseeing opportunities, museums, numerous entertainment options, specialty shops and unique eateries.Guests of this Augusta, GA hotel are invited to enjoy amenities and features including:•Free wireless high-speed Internet access•Free local calls•Seasonal outdoor pool and sundeck•Fitness center and saunaYour Morning Breakfast is full of hot and delicious options making breakfast at Comfort Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt and fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast.Business travelers will appreciate conveniences like free weekday newspapers, a public computer with Internet access, and copy and fax services. Our banquet and meeting rooms can accommodate most business or social functions.All of our spacious guest rooms have microwaves, refrigerators, curved shower rods, hair dryers, flat-screen televisions,spacious work desks, pillow-top mattresses, sofa sleepers, irons, ironing boards and cable television. Keep your electronic devices charged with the recharge device including AC and USB outlets provided in all guest rooms.For added guest convenience, we offer free parking that can accommodate most cars, trucks and buses. Coin-operated laundry facility is available.Whether your travels bring you to breathtaking Augusta for business or pleasure, make the Comfort Suites hotel your home away from home. Our ideal location, countless amenities and friendly staff await you. ... more   less 

Additional Information about Comfort Suites

Address: 2911 Riverwest Dr, Augusta, GA 30907-2025
Region: United States > Georgia > Augusta
Price Range: RM353 - RM455 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 72
Reservation Options:
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Hotel Style:
#1 Business Hotel in Augusta
#3 Romantic Hotel in Augusta
#3 Family Hotel in Augusta
#5 Best Value Hotel in Augusta
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites staff and other travellers.
1 question
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Questions? Get answers from Comfort Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We have always stayed on the first floor”
 of 5 bubbles T8174EWcarolb, 11 Nov 2016 | Read review
“Second floor parking lot side, there is a dog kennel on the other side, you can hear the dogs bark sometimes”
 of 5 bubbles needlepointer60, 17 Oct 2016 | Read review
“ground floor room was comfortable and quiet although the parking lot was near the window.”
 of 5 bubbles 783qb, 11 Oct 2016 | Read review
“First floor to me was just great. Never heard anyone above me.”
 of 5 bubbles flfurniture, 11 Oct 2016 | Read review
“Ask to be far from the elevators as these elevators are LOUD!”
 of 5 bubbles Pnstate1986, 2 Oct 2016 | Read review
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