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Comfort Suites

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526 Reviews from our TripAdvisor Community

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Showing 525: English reviews
Wilmington, Delaware
Reviewed 15 April 2016

The Comfort Suites is located conveniently to Augusta National for the tournament. The hotel manager was very 'hands-on' and involved in customer satisfaction! The desk staff were good with directions, restaurant recommendations, help with questions! Best of all, were the refreshments served in the social area. Mr. Terry served up a very nice, and varied breakfast every morning. Coffee was...

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Helpful?
Thank Martha S
Tara C, Front Desk/ Guest Services at Comfort Suites, responded to this review

Dear Valued Guest, Thank you for your review of Comfort Suites on Riverwest Drive in Augusta, GA. On behalf of the staff I'd like to thank you for choosing Comfort Suites as your hotel of choice during the Masters. We are pleased to hear that you enjoyed your stay and the amenities we offered to all of our guest. As...

Reviewed 12 April 2016

The Staff was ok but not the friendliest. Although staff is a relative rating because all people are different. The rooms are not the cleanest. We stopped here for one night on our way to Orlando. Next time, we will pick a different hotel. We read good reviews on TripAdvisor but it was not a very nice hotel. We paid...

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Helpful?
Thank Matthew H
Tara C, Front Desk/ Guest Relations at Comfort Suites, responded to this review

Dear Valued Guest Thank your for your review of Comfort Suites on Riverwest Drive in Augusta, GA. We are sorry to hear that you did not enjoy your visit of our hotel and that we may have fallen short of your expectations. I can assure you that our staff works very hard in providing a clean facility and good customer...

Washington DC, District of Columbia
Reviewed 4 April 2016

the hotel was nice, we enjoyed our stay. Staff were very friendly and helpful. Free internet, but the Internet connection was terrible. It was adequate for Che king email, but couldn't stream video or download pictures. Many websites (including Facebook) had trouble loading. Internet service was worse in the evening between 10-2am when I suppose are peak hours at a...

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Helpful?
Thank Frodo1111
Tara C, Front Desk/ Guest Services at Comfort Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to review Comfort Suites on Riverwest Drive in Augusta, GA. I am very sorry to hear that you had trouble with our free Wifi and I do hope that you brought it too the attention of our front desk staff. Often times we simply have to reset the router if the...

Reviewed 4 April 2016

Our basketball team waited until the last minute to book a hotel for our tournament on the same weekend as the Masters!!! Megha went above and beyond to see that our team was accommodated. The staff at the hotel were very friendly and the rooms were nice and clean. Breakfast was good and more than the bread and fruit at...

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Helpful?
Thank Krista J
Tara C, Front Desk/ Guest Services at Comfort Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review of Comfort Suites on Riverwest Drive in Augusta, Ga. On behalf of the staff and Megha, it was a please to accommodate your group during your visit to Augusta. Please feel free to contact Megha anytime you all will be visiting the area again. Sincerely, T Cooper

Charleston, South Carolina
Reviewed 2 April 2016

Tara Cooper, the Manager on Duty, went above and beyond the call of duty. She was professional and caring, and made me feel welcome! I will definitely stay here on my next trip to Augusta and will tell family and friends to do the same,

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Thank darrah47
Tara C, Front Desk/ Guest Services at Comfort Suites, responded to this review

Dear Valued Guest Thank you very much for your review of Comfort Suites on Riverwest Dr in Augusta, GA. It was a pleasure to assist you during your travel from Charleston to Atlanta. I was simply doing my job as a representative of this hotel to offer any guest the utmost respect and consideration when their travel plans have to...

Reviewed 2 April 2016 via mobile

My husband myself and our little girl ended up staying for five days after only originally planning on staying 2. But I have to say the room was very clean and very nice. And Marcell at the front desk was just so pleasant and welcoming and helpful. Very nice guy who helped make sure we were taken care of wonderfully.

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Helpful?
Thank Brandi H
Tara C, Front Desk/ Guest Services at Comfort Suites, responded to this review

Dear Valued Guest, Thank you for your review of Comfort Suites on Riverwest Drive in Augusta, GA. On behalf of the staff and Marcell, we are pleased to know that you enjoyed your stay at our hotel. Marcell is quite new to the staff and the management team will be glad to know that he was very helpful to you...

Augusta, Georgia
Reviewed 1 April 2016

Breakfast was great. Mr. Terry did a great job. The bed slept great. For the most part the room was clean. Only had an issue with the shower drain being partially plugged. The layout of the room was nice. Over all Cristina Oaks did a good job cleaning the room.

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Helpful?
Thank dannis2365
Tara C, Front Desk/ Guest Services at Comfort Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to review Comfort Suites on Riverwest Dr in Augusta, GA. On behalf of the staff, Mr. Terry, and Cristina we thank you for visiting our hotel and are glad to know that you enjoyed your stay. Everyone works hard to ensure that our guest are getting clean rooms, a fitting breakfast,...

Fayetteville, Georgia
Reviewed 30 March 2016

Many thanks to Front Desk Manager Laura Chambers and all the staff for consistently making this hotel a great place to stay. From check in to check out my stays are always hassle free. My favorite hotel to stay in when traveling for business in Augusta!!

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1Thank Bill H
Tara C, Front Desk/ Guest Relations at Comfort Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to review Comforts Suites on Riverwest Drive in Augusta, GA. On behalf of Laura and the staff here, we are very happy to know that you enjoy visiting our hotel while on business in the area. We are also pleased to know that you continue to return and always receive great...

Augusta, Georgia
Reviewed 30 March 2016

I have enjoyed my stay so far up until you just told me I had to write 200 characters and im not counting but ill ramble on id like to know when the pool opens and by the way im here setting up the Masters and just to add a few more letters how are you doing and where do...

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Helpful?
1Thank Jerry S
Tara C, Front Desk/ Guest Services at Comfort Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to review Comfort Suites on Riverwest Drive in Augusta, GA. On behalf of the staff here at Comfort Suites we are happy to know that you have enjoyed your stay thus far. I must say that Laura and I were quit tickled at reading your review. It seems that you were...

Crystal Lake, Illinois
Reviewed 29 March 2016

Hotel is clean and new, exceptional staff, Mr Terry at the breakfast buffet was terrific and helpful! Hotel was very quiet and all employees very friendly and accommodating. I will stay here every time I visit Augusta.

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1Thank kent w
Tara C, Front Desk/ Guest Services at Comfort Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review of Comfort Suites on Riverwest Drive in Augusta, GA. On behalf of the staff and Mr. Terry, we are pleased to know that you have enjoyed your stay at our hotel. It is our intentions as a staff to provide all guest with clean rooms, exceptional services,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Conveniently located on Interstate 20, the Comfort Suites® hotel is less than three miles away from the Augusta National Golf Club, home of the Masters Tournament. This Augusta, GA hotel is also minutes away from local points of interest like the James Brown Arena, the Augusta-Richmond County Civic Center and Augusta State University.Nestled beside the Savannah River, the Augusta Riverwalk and downtown historic Augusta are both less than four miles from the hotel. These areas offer a variety of sightseeing opportunities, museums, numerous entertainment options, specialty shops and unique eateries.Guests of this Augusta, GA hotel are invited to enjoy amenities and features including:•Free wireless high-speed Internet access•Free local calls•Seasonal outdoor pool and sundeck•Fitness center and saunaYour Morning Breakfast is full of hot and delicious options making breakfast at Comfort Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt and fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast.Business travelers will appreciate conveniences like free weekday newspapers, a public computer with Internet access, and copy and fax services. Our banquet and meeting rooms can accommodate most business or social functions.All of our spacious guest rooms have microwaves, refrigerators, curved shower rods, hair dryers, flat-screen televisions,spacious work desks, pillow-top mattresses, sofa sleepers, irons, ironing boards and cable television. Keep your electronic devices charged with the recharge device including AC and USB outlets provided in all guest rooms.For added guest convenience, we offer free parking that can accommodate most cars, trucks and buses. Coin-operated laundry facility is available.Whether your travels bring you to breathtaking Augusta for business or pleasure, make the Comfort Suites hotel your home away from home. Our ideal location, countless amenities and friendly staff await you. ... more   less 

Additional Information about Comfort Suites

Address: 2911 Riverwest Dr, Augusta, GA 30907-2025
Region: United States > Georgia > Augusta
Price Range: RM321 - RM2,615 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 72
Reservation Options:
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Hotel Style:
#1 Business Hotel in Augusta
#3 Romantic Hotel in Augusta
#3 Family Hotel in Augusta
#4 Best Value Hotel in Augusta
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites staff and other travellers.
1 question
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Questions? Get answers from Comfort Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor was very quiet.”
 of 5 bubbles BarryE934, 5 Jan 2017 | Read review
“Good clean and comfortable. This is my choice of hotels while travelling.”
 of 5 bubbles duchess3549, 21 Dec 2016 | Read review
“We have always stayed on the first floor”
 of 5 bubbles T8174EWcarolb, 11 Nov 2016 | Read review
“Second floor parking lot side, there is a dog kennel on the other side, you can hear the dogs bark sometimes”
 of 5 bubbles needlepointer60, 17 Oct 2016 | Read review
“ground floor room was comfortable and quiet although the parking lot was near the window.”
 of 5 bubbles 783qb, 11 Oct 2016 | Read review
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