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Sheraton Augusta Hotel

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Traveller (29)
Room & Suite (26)
Dining (9)
Overview
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1069 Stevens Creek Road, Augusta, GA 30907-3203 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star accommodation
Additional information
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Offers from Sheraton Augusta Hotel
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Rooms
4 Nov5 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (280)
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277 results
Traveller rating
119
96
36
14
12
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LanguageEnglish
119
96
36
14
12
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All reviews club level french doors starbucks coffee nice hotel room service fifth floor pet fee bottled water washington road other hotels bathroom door free breakfast outdoor pool check in was easy dunkin donuts restaurants and shopping front desk staff
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1 - 5 of 277 reviews
Reviewed 1 week ago via mobile

The service from all staff we encountered was friendly and informed. They will fix any problem to make your stay more enjoyable. The only concern we had is that the rooms could use a refresh. Plugs with USB charging ports would be nice and existing...More

Thank kenbot
Hotel's Favourite
Reviewed 11 September 2018

I called to make arrangements for a friend that is traveling to FL to avoid Hurricane Florence. Julissa at the front desk took my phone call at 10:55PM (5 minutes before the end of her shift). She was so sweet and professional and was so...More

Thank Brittany N
Response from Kat J, General Manager at Sheraton Augusta HotelResponded 14 September 2018

thank you so much for taking the time to write a review. We are glad Jelisa could do her part in making this difficult time that much easier. We hope both you and your friend will be able to come visit the Sheraton Augusta soon...More

Reviewed 2 weeks ago

I was concerned to stay here due to location. This hotel and all the surrounding hotels were packed with the 3500 participants. They accomodated our special needs. Provided barrels of iced water at the entrance and offered late 4pm checkout. Parking is all visible out...More

1  Thank Erik B
Reviewed 15 September 2018 via mobile

Stayed here a few nights during hurricane evacuation. Decent club level area and was nice to have a restaurant and bar on premises. Great location. Indoor outdoor pool and decent workout room. Staff however at front desk needs to work on their friendliness. Little attitudes...More

Thank Vgyu
Response from Kat J, General Manager at Sheraton Augusta HotelResponded 4 weeks ago

Thank you for your review and letting us know pro's and con's. We want our guests to experience genuine friendliness and appreciation from the minute they enter the building. I apologize that is not what you encountered. Thank you for letting us know. I hope...More

Reviewed 28 August 2018

While the Sheraton Augusta Hotel is a great location, I'd have to say that it is quite shopworn and in need of a deep clean!!! I stayed in this hotel back in 2013 and 2014 and was impressed at those times. This visit, however, left...More

Thank Angela N
Response from Kat J, General Manager at Sheraton Augusta HotelResponded 14 September 2018

Thank you for taking time to complete such a detailed review of our hotel. Please know that we take these comments serious and will use them to train or make changes so that we can better deliver an exceptional experience for others in the future....More

View more reviews
About
Description
Our hotel is located in downtown Augusta, conveniently located near Augusta National Golf Course, home of the Masters Tournament. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Wheelchair Access
Beachfront
Breakfast included
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Hotel Style
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Contact Information
Hotel Style
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
152
Price range
US$117 - US$158 (Based on Average Rates for a Standard Room)
Location
United States > Georgia > Augusta
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Contact Information
Hotel Style
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
152
Price range
US$117 - US$158 (Based on Average Rates for a Standard Room)
Location
United States > Georgia > Augusta
Photos
Traveller (29)
Room & Suite (26)
Dining (9)
Pool & Beach (2)
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Questions & Answers
Ask a question
Sherry H
2 October 2016|
AnswerShow all 3 answers
Response from Kat J | Property representative |
40 pounds
0
Votes
diznymom0
7 January 2015|
AnswerShow all 2 answers
Response from jhinson2457 | Reviewed this property |
The Club floor has your basic sodas, waters, and juices available 24/7. Breakfast is a hot typical breakfast. Man all snacks throughout day (various snack bars, healthy stuff). In the evening they put out assorted hors... More
1
Vote
Room Tips
"stay on 5th floor (concierge level) book early!"
946erikb
2 weeks ago
Read review
"Ask for 5th floor level"
KathyT839
25 Jul 2018
Read review
"If anything is wrong with your room, find a new hotel quickly."
534hsw
18 Jul 2018
Read review
"Club Level"
jayj131
9 Nov 2017
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