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Sheraton Augusta Hotel

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Traveller (29)
Room & Suite (26)
Dining (9)
Ratings and reviews
Certificate of Excellence
  • Excellent43%
  • Very good35%
  • Average12%
  • Poor5%
  • Terrible5%
Travellers talk about
“club level”(21 reviews)
“french doors”(6 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
3 Star Hotel
Our hotel is located in downtown Augusta, conveniently located near Augusta National Golf Course, home of the Masters Tournament.
Offers from Sheraton Augusta Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
View all hotel information
Location and contact
1069 Stevens Creek Road, Augusta, GA 30907-3203
Hotel website
18.1 km to Bush Field
18 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Reviews (274)
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271 results
Traveller rating
116
95
33
14
13
Traveller type
Time of year
LanguageEnglish
116
95
33
14
13
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All reviewsclub levelfrench doorsstarbucks coffeeroom servicenice hotelfifth floorpet feebottled waterwashington roadother hotelsfree breakfastindoor pooldunkin donutscheck in was easyshopping and restaurantsfront desk staffgas station
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1 - 5 of 271 reviews
Reviewed 5 days ago

Toilet ran the whole time we were there. The hotel tech came by to fix it twice. When it started to run the third time, I got out the bed and fixed it myself. It was late and I was tired from driving to Augusta...More

Thank H S W
Hotel's Favourite
Reviewed 11 October 2017

I was a guest of the Sheraton and had an amazing lunch and a tour of the property. The ambience upon entry is very inviting....beautifully decorated and extremely well maintained. My lunch included a tomato bisque soup that was AMAZING. I would return if only...More

Thank ShaybaShayba
Response from Kat J, General Manager at Sheraton Augusta HotelResponded 2 February 2018

Wow thank you for the glowing review. Our restaurant staff works really hard and its nice to know that their hard work is noticed. Please come back and have our soup again but also try our fabulous steaks. Thank you again, Kat Johnson

Reviewed 2 weeks ago via mobile

This is a convenient hotel when moving from east to west or vice versa. We were not there long enough to learn of all the amenities. The room was large enough with adequate table and counter top space. The bathroom was functional. Refurbishing is always...More

Thank YBtravel
Response from Kat J, General Manager at Sheraton Augusta HotelResponded 3 days ago

Thank you for taking the time to give a great review of our stay. We hope that your travels bring you back to Augusta so you can stay again at the Sheraton Augusta Hotel. Thanks

Reviewed 2 weeks ago via mobile

I might be old school, but I still believe in customer service. I have many places to choose from, so hotel staff should really treat customers in a nice and professional manner. Unfortunately, this did not happen at this hotel. They may have upgraded and...More

Thank nyki724
Response from Kat J, General Manager at Sheraton Augusta HotelResponded 3 days ago

We do value and believe in customer service and I apologize that is not what you experienced while checking out of the Sheraton Augusta. I assure you that your feedback will be used to better train our team to make sure this never happens again....More

Reviewed 4 weeks ago via mobile

This was a stopover stay on points on our way to myrtle beach. At first glance the room was spacious and nice. We definitely learned more throughout our stay. The air did not work properly, woke up the next morning and the shower handle was...More

1  Thank Photokim
Response from Kat J, General Manager at Sheraton Augusta HotelResponded 3 days ago

Thank you for letting us know about the issues you experienced while at the Sheraton Augusta Hotel. Please know that we will take your experience and work hard to make sure this never happens to another of our loyal valued guests. If you have not...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Shuttle Bus Service
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Indoor pool
Details
Price range
US$116 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Augusta
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$116 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Augusta
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (29)
Room & Suite (26)
Dining (9)
Pool & Beach (2)
Questions & Answers
Ask a question
Sherry H
2 October 2016|
AnswerShow all 3 answers
Response from Kat J | Property representative |
40 pounds
0
Votes
diznymom0
7 January 2015|
AnswerShow all 2 answers
Response from jhinson2457 | Reviewed this property |
The Club floor has your basic sodas, waters, and juices available 24/7. Breakfast is a hot typical breakfast. Man all snacks throughout day (various snack bars, healthy stuff). In the evening they put out assorted hors... More
1
Vote
Room Tips
"If anything is wrong with your room, find a new hotel quickly."
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"Club Level"
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"the two queen bed room is very roomy."
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"As for a room on the south side to see the city lights"
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