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Holiday Inn Express Augusta North

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1 room 2 adults 0 children
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Holiday Inn Express Augusta North
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140 Reviews from our TripAdvisor Community

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Showing 137: English reviews
Knoxville, Tennessee
Reviewed 7 June 2016

I arrived with a group and had 22 rooms reserved under contract. It took 45-minutes to check in the group. The lady at the desk was doing the best she could, but had been given a difficult task of making sense out of something that wasn't completed. My bus driver had to go next door to the Sheraton for his...

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Helpful?
Thank MusicGrpLdr
IHGService, Guest Relations Manager at Holiday Inn Express Augusta North, responded to this review

Dear MusicGrpLdr, Thank you for your feedback regarding your stay at Holiday Inn Express Augusta North, GA. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about cleanliness and the bed. However, we’re sorry we fell below you expectation your check in experience. We will look into this...

Freeburg, Illinois
Reviewed 2 June 2016

I was there with a group of dental students taking their licensing boards. We had come by bus and had some very specific needs. The staff took one young lady to an Office Max so she could print an x-ray. When the students needed to be at the Dental School at 7:00am, the staff opened the breakfast buffet an hour...

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Helpful?
1Thank judyhand
General_Manager1073, General Manager at Holiday Inn Express Augusta North, responded to this review

Thank you for your feedback. We are always happy to go above and beyond for our guests. Many members of our staff are also students so they are able to relate to the needs of students. We challenge ourselves each day to provide a memorable experience for each one of our guests. It is nice to know that we were...

Rye, New York
Reviewed 2 June 2016

Just grab your coffee/tea and a piece of fresh fruit and GO. The place is clean enough. Nice clean bedding. And sleep mattress Marriott style But forget the food part. I can't even describe the food offered. Wishing I was on an airplane waiting for my meal. Not too much to do there. Rent a car and travel around. You...

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Helpful?
Thank barbarak211
IHGService, Guest Relations Manager at Holiday Inn Express Augusta North, responded to this review

Dear barbarak211, Thank you for writing a review about your recent stay with us. I am delighted to hear that you liked the level of cleanliness and clean bedding. We are always happy to provide a consistently clean, comfortable and courteous place for our guests. Your feedback regarding the quality of food will be evaluated so we can improve our...

Warner Robins, Georgia
Reviewed 26 May 2016

We were in Augusta for a three day golf tournament. I rented two rooms for two nights. The second night I had more family members to arrive and each room needed a cot. I asked for our room to have a cot around 7:30 am. When we returned at 7 pm. no cot was available for our room. The other...

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Helpful?
1Thank RamblingRose2
Management response:

Thank you for not only choosing to stay with us, but also for taking the time to give feedback. I am not quite sure what happened with the cot rental and I do apologize for any inconvenience that may have caused your family but its great knowing that you enjoyed our breakfast options.. Please consider us as your place of...

Petal, Mississippi
Reviewed 21 May 2016 via mobile

I enjoyed staying at this hotel. It had a clean smell as I walked into the lobby and my room. Speaking of rooms, big entrance-plenty if space to drop luggage! Full length mirrors are always nice too. Inside pool and hot tub with fully equipped gym. Indoor bike and treadmill were newer machines. I was pleased with this hotel. Staff...

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Helpful?
1Thank traceyd780
Management response:

I was very pleased to hear how much you enjoyed your stay with us. I would like to thank you for letting us know how impressed you were with the service you received and the amenities we offer.

Norwalk, Ohio
Reviewed 4 May 2016

The friendly staff was the key at this hotel. The lady that checked us in was efficient and pleasant. She made some great dining recommendations and treated us like we were her family. The room was perfect and very reasonable. The breakfast the next day was very good with an another great staff member keeping up with the demand of...

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Helpful?
1Thank FLSTCWCB
Management response:

I was very pleased to hear how much you enjoyed your stay with us. I would like to thank you for letting us know how impressed you were with the service you received.

Reviewed 2 May 2016 via mobile

The room was very nice but there were issues. Nice Keurig coffee maker in room. But only decaf options. With a note that says to start your morning off before breakfast. I don't want decaf in the morning. Also not enough towels for 2 people. Lighting was horrible for the ladies who actually wear makeup.

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Helpful?
Thank Robin S
IHGService, Guest Relations Manager at Holiday Inn Express Augusta North, responded to this review

Dear Robin S, Thank you for taking the time to write a review about your stay with us. We would like to apologize for falling below your expectations regarding our room lighting, amenities, towels. Reviews like yours are very valuable as they enable us to target areas we need to improve on. Rest assured your feedback will be forwarded to...

Thomaston, Georgia
Reviewed 23 April 2016

This is a very nice hotel and is in a good location. The breakfast is above-average with many choices such as yogurt, fluffy pancakes, regular and no-sugar syrup, fruit, bagels, eggs, turkey sausage, bacon, etc. Our room was large and very clean. We liked the Bath and Body Works toiletries, but the rigid bottles were too hard to squeeze to...

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Helpful?
1Thank gardener5082
Management response:

Wow! That has to be one of the most expansive lists of breakfast items I have seen yet. Thank you so much for giving such detailed feedback. Its great knowing that you enjoyed our breakfast options. As for the toiletries, we have changed the design of the bottles and I am positive you will find these easier to open on...

Gainesville, Florida
Reviewed 16 February 2016

I was visiting friend of mine in hospital and I stayed there. Very good location next to I20 and at busy interchange having good choices of restaurants nearby. Room was clean and staff accommodated my request. Had good welcome. The breakfast area is nicely done and had good varieties. I recommend this place.

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Helpful?
Thank Mike P
Management response:

We definitely appreciate your feedback and we are looking forward to future visits from you. Thank you.

Jesup, Georgia
Reviewed 21 December 2015 via mobile

I was suppose to been did this review... A while ago...Hotel is great itself... I loved the atmosphere... && the 24hr coffee... Food was served on time... The breakfast staff worked hard... I forgot their names but they need some type of appreciation... And acknowledgement for their work. Front desk staff was okay... I think her name was Keisha... Attitude......

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Helpful?
1Thank Kenya N
newport_group, Manager at Holiday Inn Express Augusta North, responded to this review

Thank you for taking the time to leave a review. We are glad that you enjoyed breakfast and the staff itself. Happy Holidays!

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Let us welcome you to the brand new Holiday Inn Express Augusta North hotel just off of I-20 and Washington Road near downtown Augusta. Whether visiting for business or leisure our hospitality is appealing. Our Augusta hotel offers relaxing rooms featuring stylish decor & amenities, including wired/wireless HSIA, 32 inch HDTV & plush triple sheeted bedding. Our Holiday Inn Express Augusta North hotel is your home away from home. ... more   less 

Additional Information about Holiday Inn Express Augusta North

Address: 1073 Stevens Creek Road, Augusta, GA 30907
Region: United States > Georgia > Augusta
Price Range: RM510 - RM735 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Augusta North 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Holiday Inn Express Augusta North Hotel Augusta
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Augusta North staff and other travellers.
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Questions? Get answers from Holiday Inn Express Augusta North staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had the room that was on the end, I didn't hear a peep.”
jessicawT9441KD, 27 Mar 2017 | Read review
“Good area, I imagine all rooms are good. No rooms with a view because you are in a commercial area, but the area is good!”
RamblingRose2, 26 May 2016 | Read review
“Corner room”
363justinr, 29 Sep 2015 | Read review
“I would ask for a room on a higher floor. Families w/kids; rooms are small.”
SeashellSC, 16 Sep 2014 | Read review
“Don't expect great service”
Doradahora, 17 Aug 2014 | Read review
5 of 5