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I was TOLD I would be charged a $25 hold that would come off as soon as I checked out. LIES ! I was charged 2 back to back $25 charges that did NOT come off when I checked out ! Breakfast is a joke...More
Response from April B, Front Desk Supervisor at Holiday Inn Augusta WestResponded 19 August 2016
Thank You for choosing Holiday Inn Augusta West. We are sorry to hear you were not pleased with your stay and the incidental hold was not explained to you correctly we place a hold on your card for each night you stay at...More
I would like to share an experience I had with the Holiday Inn Augusta West I-20 this week (July 26 & 27). I was traveling to Augusta, GA (I travel 3-4 weeks a month and am a IHG Rewards Club Member) for work this week....More
Thank Patrick H
Response from April B, Front Desk Supervisor at Holiday Inn Augusta WestResponded 27 August 2016
Dear Patrick H,
We are sorry to hear that you had such a terrible experience from the start to the finish of your trip. We do apologize for any inconvenience we may have caused you. Often times our hotel does sell out and we walk...More
When I walked into the hotel that I had previously booked on Priceline at 12:15am July 2, 2016, I said Hello, my name is and I have a reservation here for the next 2 nights. The male clerk Nikia or something like that yelled at...More
1 Thank TravelMLM
Response from IHGService, Guest Relations Manager at Holiday Inn Augusta WestResponded 24 July 2016
Dear TravelMLM ,
Thank you for taking the time to write a review of our hotel. I'm sorry to see you received service that was less than satisfactory during your stay. I have taken note of your comments regarding the staff and your experience with...More
Nice hotel, great atmosphere. Nice breakfast. Rooms are clean and maintained. Pool was nice, until after7pm. Then people were letting it others not booked at the hotel to swim. They let them on the back door, cars drove up and dropped people off. Pool was...More
The sleeping room was good. Clean, comfortable bed. the hotel restaurant was good.
The complimentary breakfast was good. The staff was real good.
Felt good and secure. Quiet, it was an enjoyable stay.
I really like a hotel that I wake up feeling like I'm...More
US$109 - US$128 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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