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Hilton Garden Inn Augusta

GardenInn.comUS$99*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hilton Garden Inn Augusta
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513 Reviews from our TripAdvisor Community

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Showing 512: English reviews
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Bellevue, Washington
Reviewed 1 week ago NEW

The evening desk and housekeeping staff were terrific - great recommendations for nearby food, very welcoming. The hotel is near many different restaurants (quick drive) but the Mexican restaurant has a nice deck and happy hour specials. The Hilton reservation staff switched me over to a Hilton Vacation peddler who was rude but I ended that call quickly.

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Helpful?
Thank Brian12154
Newport G, General Manager at Hilton Garden Inn Augusta, responded to this review

Thank you for such a nice review about your experience while staying with us. We very much appreciate the recognition of the evening staff and housekeeping. We will be reading your review as we do others in our morning meeting. We will continue to provide great service to our guest and thank you for taking the time to leave a...

Wichita, Kansas
HOTEL’S FAVOURITE REVIEW
Reviewed 5 April 2017

Ordered room direct through the hotel. Got a decent rate. Staff is very friendly . Hotel is situated very conveniently for us when we are there to visit family. The breakfast at the Hilton Garden is always very good.

Review collected in partnership with Hilton Garden Inn
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Thank Linda G
About Hotel's Favourite Review
Newport G, General Manager at Hilton Garden Inn Augusta, responded to this review

Our freshly made breakfast can be a wonderful start to a day. Thank you for choosing to dine with us while staying and taking the time to leave a review. Thank You,

Savannah, Georgia
Reviewed 1 week ago

Our bedding on both beds was filthy. One bedspread was full of hair, and the other had actual dirty on it. We were given two sets of replacement bedding. Both sets also had hair and bodily fluids on them.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 35lesters
Newport G, General Manager at Hilton Garden Inn Augusta, responded to this review

We are so sorry you had such an unpleasant stay with dirty linen. Multiple sets of dirty linen is very uncommon. None the less we have buried through all of our linen to find and remove any linen that is stained. Cleanliness along with great service is the up most of importance to our hotel and we will continue to...

Reviewed 1 week ago

I stay in many Hilton properties all across our continent. I am a lifetime Diamond. My stay in your property was extremely disappointing. I generally regard Hilton Gardens as a distinct step above the Hamptons I normally stay in. As I had my wife on this trip, I decided to book your hotel instead of Hampton. One of the worst...

Review collected in partnership with Hilton Garden Inn
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Thank U128JWmichaelo
Newport G, General Manager at Hilton Garden Inn Augusta, responded to this review

This was a very detailed review about a very unsatisfactory stay. I do apologize for our Fitness Room not being fully operational during your stay and having construction going on in the room during that time. We will do a much better job of informing our guest of other options the hotel has to offer for our guest when our...

Lexington, United States
Reviewed 2 weeks ago

Worst Hilton Garden Inn ever and next night, I stayed in Hilton Garden Inn in Florence, SC and 100% better than in Augusta, GA. The staff don't want to help customers, they were there is finish their hours to get paid for poor service to the customer. The breakfast staff was lazy and didn't come by table to fill my...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank joohok2017
Newport G, General Manager at Hilton Garden Inn Augusta, responded to this review

It is unfortunate to read you did not have a pleasant stay. We will continue to better our training and leadership therefore all guest stays are more consistent throughout all Hilton Brand Hotels. Thank you for being a loyal member to Hilton and taking the time to leave a comment about your stay. Thank You,

Clarksburg, West Virginia
Reviewed 3 weeks ago

I had stayed at a Hampton Inn and Suites in Augusta previously, and felt like I was in an overpriced Motel 6. I decided to try this hotel as the reviews made it sound fairly new. It was. I will stay here on my next trip. I've tried three hotels in Augusta and was displeased with them all. This one...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank bdmeyer44
Newport G, General Manager at Hilton Garden Inn Augusta, responded to this review

Thank you for choosing our hotel as your choice while staying in Augusta. We will continue to put in the hard work and provide excellent service so we can stay your choice while in town. Thank You,

Riverview, United States
Reviewed 3 weeks ago

This hotel is located in the heart of many different places to dine. It is close to the interstate, with easy on and off. Hotel staff was OUTSTANDING. Will be staying here again and again. #asatisfiedcustomer #hitltonhonorsmember

Review collected in partnership with Hilton Garden Inn
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Thank Tracy H
Newport G, General Manager at Hilton Garden Inn Augusta, responded to this review

OUTSTANDING review by another one of our loyal Hilton members. Thank you for being loyal to the brand and choosing our hotel while staying in Augusta. We look forward to your return trip and strive to make all of your stays with us OUTSTANDING!! Thank You,

Fayetteville, United States
Reviewed 3 weeks ago

Everything was great. The sleep was very nice and restful--the garden inn is always my 1st choice. This is all I have to say no problems here, tj nemwj hejwkkkiue is an ie etc 123 my ow my good yo daddy yo//////// the onee the man the woman the girl undergroundis the bomb diggity

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank alfredd575
Newport G, General Manager at Hilton Garden Inn Augusta, responded to this review

Well, thank you for such a glowing review. We will continue to work hard therefore all our of guest leave with the same great feeling you did after staying with us. Thank You,

Greenville, South Carolina
Reviewed 4 weeks ago

The staff is amazing. That being said, the room would not get under 75, the refrigerator did not work, and there was a reoccurring noise that sounded like someone was swiping the key lock. Good location, close to the main road in Augusta and plenty of restaurants. Again, staff was extremely welcoming.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Jamski2017
Newport G, General Manager at Hilton Garden Inn Augusta, responded to this review

Thank you for choosing our hotel while in Augusta. I am very happy our staff provided amazing service however, our hotel clearly dropped the ball with preventive maintenance in your room. Our maintenance team will continue to focus on these area to prevent other guest from having the same issues. Thank You,

Newberry, SC
Reviewed 17 April 2017

Really great location for business and pleasure. Easy access to I-20 and Washington Road. Lots of very nice restaurants close by. Outstanding staff. Lost of parking. The hotel is on a side road that is not heavily travelled. Only take 2 minutes to get on the interstate.

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Helpful?
Thank Ron C
Newport G, General Manager at Hilton Garden Inn Augusta, responded to this review

Beside our staff and facilities our location is great benefit for all travelers coming into Augusta. We are pleased we could accommodate your needs while staying with us. Thank you for taking the time to leave a comment about your stay. Thank You,

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Augusta's Newest Hilton Property!! We have 114 rooms & suites and are completely nonsmoking. Located 2 miles from the Augusta National Golf Course and 1 mile from the GA/SC border. We are located off of I/20 & Washington Road. ... more   less 

Additional Information about Hilton Garden Inn Augusta

Address: 1065 Stevens Creek Rd, Augusta, GA 30907-3203
Region: United States > Georgia > Augusta
Price Range: RM506 - RM908 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Augusta 3*
Number of rooms: 114
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Hotels.com, Orbitz, Hotwire, Travelocity, Priceline, Cancelon, getaroom.com, TripOnline SA, HotelQuickly, HotelsClick and Hotel.de so you can book your Hilton Garden Inn Augusta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Augusta Ga Hotel Augusta
Hilton Augusta
Hotel Style:
#2 Family Hotel in Augusta
#2 Romantic Hotel in Augusta
#6 Business Hotel in Augusta
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Augusta staff and other travellers.
6 questions
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Questions? Get answers from Hilton Garden Inn Augusta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are spacious and clean.”
178ronc, 17 Apr 2017 | Read review
“We stayed on the second floor so we could have a shower rather than a tub.”
T8055CWbarbarab, 1 Jan 2017 | Read review
“Nothing really”
JimE782, 23 Dec 2016 | Read review
“ask for a corner room, upper level.”
marthag795, 26 Nov 2016 | Read review
“We stayed on the 5th floor. Super quiet.”
williamhV6669XG, 23 Jun 2016 | Read review
5 of 5
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