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Doubletree by Hilton Augusta

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Doubletree by Hilton Augusta
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628 Reviews from our TripAdvisor Community

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Showing 617: English reviews
Augusta, United States
Reviewed 20 November 2016

Super friendly staff! The restaurant was amazing with the Friday night seafood and prime rib buffet. Having Starbucks coffee available in the morning was a huge plus! The room was spotless. I would definitely recommend this hotel for staying in the area!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank John F
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear John F, Thank you for your wonderful review of our DoubleTree. I love hearing that we have a "super friendly staff". We are very happy that you enjoyed our Seafood Buffet. It has been an Augusta tradition for 26 years. We look forward to you visiting with us again when your travels bring you back to the Augusta, Georgia...

Atlanta, Georgia
Reviewed 19 November 2016

This is an upscale hotel, comfortable, spacious, and clean. The large tub and two TV''s are great. The robes are my favorite part of the stay. The staff is efficient & pleasant, and the cookies are delicious, it's conveniently located and secure.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank J6550XHelizabethf
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear J6550XHelizabethf, Thank you so much for your wonderful review of your recent stay at our DoubleTree in Augusta, GA. We are so glad you had a great experience. Our oversized whirlpool tubs are very relaxing. Glad you enjoyed it. We look forward to your visiting with us again should your travels bring you back to Augusta.

Augusta, Georgia
Reviewed 19 November 2016 via mobile

Our church gets a lot of visiting Pastors for the many conferences we hold, we never hesitate to put our guests There. Good food, location and rooms 10 minutes from the airport excellent membership rates good lemon water And cookies and eat in restaurant and bar

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Helpful?
Thank j3spalding
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear j3spalding, Thank you for your kind review of our DoubleTree. We are thrilled that you enjoying sending your conference guests to us and that you enjoy our food and service. We look forward to future conference guests. We will have the cookies ready!!

Columbia, United States
Reviewed 13 November 2016

Found hotel presentable at 1st glance but elevators and room was in very poor condition. The furniture in the suite was in extremely poor condition (worn) with the exception of the bed. There was hair in the bath tub and in the morning was greeted by a giant cockroach on the wall which totally disgusted me, so much so that...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Albert L
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear Albert L, Thank you for your recent review of our DoubleTree in Augusta, Georgia. I apologize that your room wasn't extremely clean. I have spoken with our housekeeping department so we are more detailed for the future. Our hotel is planning an extensive renovation in 2017 and we are looking forward to its completion. Thank you again for your...

Reviewed 10 November 2016 via mobile

This hotel had the best breakfast buffet I have seen this year. The front desk staff are very helpful, and the airport shuttle is a nice extra. Lots of free parking. The rooms are a bit dated but adequate. Housekeeping could be improved a bit, I found last occupant's socks in a dresser drawer.

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Helpful?
Thank Pauline W
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear Pauline W, Thank you for your very kind remarks about our breakfast and staff at our DoubleTree in Augusta, Georgia. Our rooms are a bit dated but we are excited about our upcoming extensive renovation in 2017. Thanks for sharing your concern about housekeeping. I apologize we missed finding the sock and I've spoken with our housekeepers about this....

Charlotte, North Carolina
Reviewed 9 November 2016 via mobile

I stayed here with my family reunion and it was fantastic! The check in staff was amazing always saying hello and goodbye good with directions and very apologetic because at the time they were switching locks to digital key so we had two separate keys. Parking was good and room was quiet! Only two rooms of improvements I forget what...

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Helpful?
Thank Gothospitality
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear Gothospitality, Thank you for your kind words about our staff being friendly and hospitable. You made mention of the wall socket on the ceiling.....well, when the hotel was opened back in 1990, there were swag lamps hanging in the corner of the room over a table. The socket was for that lamp. You don't see those much these days....

Athens, United States
Reviewed 7 November 2016

Comfortable bed, excellent service, close to shopping and restaurants. Was there for a conference and the conference room, food, and service were great. The lobby is really pretty, and the staff were very attentive.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Carol M
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear Carol M, Thank you for your kind review of you stay at our DoubleTree in Augusta, Georgia. We are glad you enjoyed your visit with us and our city. We hope you will visit with us again in the near future.

Savannah, Georgia
Reviewed 5 November 2016

Having to get in elevator and travel to 6th floor for microwave is ridiculous given price of rooms. Also no fridge I room either. Hotel needs a dress code for staff. Tank top at front desk- really????

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank keveyas2016
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear Keveyas2016, Thank you for taking the time to share your concerns about your recent stay at our DoubleTree in Augusta, GA. We are planning an extensive renovation to begin in 2017 and even though refrigerators and microwaves are not a requirement in DoubleTree's, we do hope we will be adding them to our property. I apologize that my staff...

Rocky Mount, North Carolina
Reviewed 2 November 2016 via mobile

I checked in and issues started immediately. The front desk clerk misspelled my name and gave me someone else's room. I figured it out and went back to the desk. He fixed it and I went to my new room. My room key didn't work. I returned and checked into my new room. It smells like an ash tray. Granted...

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Helpful?
Thank rmtwd1
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear rmtwd1, Thank you for your review of your recent stay with our DoubleTree. I am very sorry that your experience wasn't wonderful. It sounds like we truly dropped the ball all around. You are correct, our property is an older property and we are very excited that we will be going through an extensive renovation, which will begin in...

Reviewed 2 November 2016

While the staff was very friendly and helpful, the hotel was at best, average. The rooms are dark, old, and not very clean. The bathroom floor was a little sticky and the jacuzzi tub in the One Bedroom King Suite was cracked and not very appealing. One of the lamps in the bedroom was broken and tilted and made the...

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Helpful?
Thank Shelli G
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear Shelli G, Thank you for your review of your recent stay at our DoubleTree. I am very happy to hear that our staff is friendly and helpful. We are looking forward to an extensive renovation, which will begin in early 2017. I apologize that the buffet was pleasing to you. I have spoken with our kitchen and dining room...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel Augusta is conveniently located near the Augusta Mall and Augusta National Golf Club. Stay at our modern property and enjoy complimentary shuttle service to and from the Augusta Regional Airport. Upon check-in receive a freshly baked chocolate chip cookie! ... more   less 

Additional Information about Doubletree by Hilton Augusta

Address: 2651 Perimeter Pkwy, Augusta, GA 30909-4574
Region: United States > Georgia > Augusta
Price Range: RM527 - RM759 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Augusta 3.5*
Number of rooms: 179
Reservation Options:
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Also Known As:
Doubletree By Hilton Augusta Hotel Augusta
Doubletree Augusta
Augusta Doubletree
Hotel Style:
#9 Family Hotel in Augusta
#19 Business Hotel in Augusta
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Augusta staff and other travellers.
2 questions
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Baltimore, Maryland
over a year ago

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Questions? Get answers from Doubletree by Hilton Augusta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They have bands on weekend, so make sure you request a room away from them playing.”
 of 5 bubbles williammwoodard, 17 Dec 2016 | Read review
“Don't stay here”
  • cut my finger open on this lifting the lid
 of 5 bubbles lfd1275, 7 Oct 2016 | Read review
“Entire hotel is nice not noisy”
 of 5 bubbles AntiqueAholic, 17 Sep 2016 | Read review
“Try to stay on the higher levels”
 of 5 bubbles Checkitout123, 10 Sep 2016 | Read review
“Stay elsewhere”
 of 5 bubbles ProvenExponent, 5 Jul 2016 | Read review
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