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Doubletree by Hilton Augusta

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Doubletree by Hilton Augusta
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628 Reviews from our TripAdvisor Community

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Showing 617: English reviews
San Antonio, TX
Reviewed 3 August 2016

The quality of staff and customer service at this facility exceeded my expectations. The room was especially clean, the breakfast delicious, and the amenities were great. I was on a business trip, but would welcome my family to come along because everything was so relaxed and welcoming.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank cesSATX
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear cesSATX, Thank you so much for your kind review about our DoubleTree and your recent experience. We are thrilled that we exceeded your expectations. We look forward to seeing you again when your travels bring you back to the Augusta, Georgia area.

Augusta, Georgia
Reviewed 1 August 2016

Great hotel but if you are a team participating in Nike Nationals be aware there is only one washer and dryer in the hotel and imagine your kid or kids are participants and it's a four to five day tourney. Teams are playing everyday for sometimes 4-5 games a day. Uniforms can get really smelly and can wreak due to...

Review collected in partnership with DoubleTree by Hilton
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1Thank 103crystalc
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear 103crystalc, Thank you for your comments concerning your recent stay at DoubleTree by Hilton Augusta. We are thrilled that you enjoyed your visit. You are correct, we do only have one washer and dryer for guests to use. We don't have many guests who use them except when we have long term guests and sometimes during a tournament, like...

Greenville, South Carolina
Reviewed 1 August 2016

Stayed at this hotel during a period where most hotels were fully booked because of a large amount of events in the area. It is terribly dated and not very clean. The tipping point was when I arrived in my room there was a HUGE water bug/roach on my bathroom floor. He quickly disappeared when I screamed. As I sat...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank JSCarson22
Miri L, on behalf of the staff at Doubletree by Hilton Augusta, responded to this review

Dear JSCarson22 Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again...

Jacksonville, Florida
Reviewed 1 August 2016

The moment we arrived, started an amazing weekend. Staff was courteous and very helpful. Rooms were great. You will enjoy your stay at this Double Tree. Thanks for a great weekend. Pool area was nice and the choice of indoor and outdoor was even better.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank cheryll293
bathurst, Canada
Reviewed 31 July 2016

went to this hotel for business and would not recommend. I stay in hotel 250 nights a year so know one or two things about hotels. It needs major face lift and the staff needs to understand that if there is a party next door they need to address it.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Dan D
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear Dan D, Thank you for your review of you recent stay with us at the DoubleTree by Hilton Augusta. We are sorry to hear your experience was an excellent one. I apologize that my staff wasn't able to quiet a party that was near you. We are an older hotel and plans are in the making for an extensive...

Augusta, United States
Reviewed 26 July 2016

Everything was great!! from the hot cookies at the front desk, clean & nice size rooms, all staff members were very helpful from the front desk to the dinning and bar area! and the location is just mins from the Mall and main shopping area's

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Janice R
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear Janice R, Thank you for your comments concerning your recent stay at the DoubleTree by Hilton Augusta. We are thrilled you had a great stay with us. I really appreciate your kind remarks concerning our staff. We look forward to you returning to Augusta and visiting with us again.

Reviewed 26 July 2016 via mobile

Rooms were clean staff was nice. Hotel is located in a nice area. Everything is convient and close by.the beds were soft can't wait to stay here again. Family enjoyed the hotel very much we were in town for a family reunion

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Helpful?
Thank Naimah09
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear Naimah09, We are thrilled you had a great stay with us. I am glad to hear our staff was nice and friendly and that you loved our Sweet Dream Beds. We hope your family will choose us again for another reunion.

Augusta, Georgia
Reviewed 24 July 2016

The hotel needs renovated asap. The staff tried to go out their way. Many of the rooms have a odor and the props are out of date. Breakfast was very good and the variety selection was good.the hotel is outdated

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank michellewS8519PX
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear MichellewS8519PX, Thank you for your comments concerning your recent stay at the DoubleTree by HIlton Augusta, especially your nice comments about our staff and breakfast. We have plans for a renovation very soon and are looking forward to a more modern look. Thank you again for your review.

Atlanta, Georgia
Reviewed 24 July 2016

The front desk staff was too busy joking and carrying on to even notice I am a diamond member of Hilton Honors. Not even a water upon check in. I should have left because the breakfast service the next morning was just as poor. Remember you are in the business of hospitality and if you do not take care of...

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Helpful?
Thank Buildmore
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear gward1973, Thank you for sharing your comments concerning you recent stay at our DoubleTree. I am so very sorry my staff didn't conduct themselves in a professional and serving manner. I have spoken with the all of our departments concerning your experiences and I can assure you retraining is taking place. Thank you again for letting me know and...

Las Vegas, United States
Reviewed 23 July 2016

Room sorely in need of a little TLC- peeling wallpaper, cracked sink. Room opposite electrical room. Request for foam pillows (allergic to down) ignored. Given foam piece pillows so thin, went to Walmart and bought my own pillow. Only positive of the stay - warm chocolate chip cookies. Not enough to make us stay at Doubletree again. Better hotels in...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Gerald M
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear Gerald M, Thank you for your comments and review of the DoubleTree by Hilton Augusta. I am very sorry that your stay wasn't exceptional with us. We have plans for a renovation very soon and we look forward to its completion. We do hope you will stay with us again should your travels return you to the Augusta, Georgia...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel Augusta is conveniently located near the Augusta Mall and Augusta National Golf Club. Stay at our modern property and enjoy complimentary shuttle service to and from the Augusta Regional Airport. Upon check-in receive a freshly baked chocolate chip cookie! ... more   less 

Additional Information about Doubletree by Hilton Augusta

Address: 2651 Perimeter Pkwy, Augusta, GA 30909-4574
Region: United States > Georgia > Augusta
Price Range: RM527 - RM759 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Augusta 3.5*
Number of rooms: 179
Reservation Options:
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Also Known As:
Doubletree By Hilton Augusta Hotel Augusta
Doubletree Augusta
Augusta Doubletree
Hotel Style:
#9 Family Hotel in Augusta
#19 Business Hotel in Augusta
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Augusta staff and other travellers.
2 questions
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Baltimore, Maryland
over a year ago

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Questions? Get answers from Doubletree by Hilton Augusta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They have bands on weekend, so make sure you request a room away from them playing.”
 of 5 bubbles williammwoodard, 17 Dec 2016 | Read review
“Don't stay here”
  • cut my finger open on this lifting the lid
 of 5 bubbles lfd1275, 7 Oct 2016 | Read review
“Entire hotel is nice not noisy”
 of 5 bubbles AntiqueAholic, 17 Sep 2016 | Read review
“Try to stay on the higher levels”
 of 5 bubbles Checkitout123, 10 Sep 2016 | Read review
“Stay elsewhere”
 of 5 bubbles ProvenExponent, 5 Jul 2016 | Read review
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