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Doubletree Hotel Chicago / Alsip

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#1 of 3 Hotels in Alsip
Certificate of Excellence
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689 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree Hotel Chicago / Alsip
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Showing 687: English reviews
Valparaiso, Indiana
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 3 weeks ago

We thought the price was a little high, but when we got past that, it was a great stay. Everyone was so friendly and had excellent service in the restaurant! Shuttle to and from airport was amazing! Both guys were prompt and friendly!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank MidgeP67
AlsipDoubleTree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

We are glad to hear that you had an overall positive experience at our property and found value in our pricing model once you experienced our hospitality and amenities. We do hope that you will consider us again in the future as it would be our pleasure to serve you again in the near future. Thank you for your business... More 

1 review
Reviewed 3 weeks ago

very nice place to stay with great shuttle service, the lounge staff was very good. rooms where clean and comfortable i have nothing more to say but this survey will not let me post less than 200 charactors, and i really dont like that

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Kerry S
AlsipDoubleTree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

Thank you for your review and business, we are glad to hear that you had a positive park and fly experience. We also appreciate your remarks about our lounge, and cleanliness/comfort of our guestrooms. Please keep us in mind next time you are flying in/out of Midway Airport. Thank you again for taking the time to write a review! More 

Seattle, Washington
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

Not worth the money. Check in started by being ignored for 5 minutes while the Gals in the front desk gabbed about someone they work with. Room smelled funny and we had no internet connection the whole time we were there. The drinks that we ordered at the bar were horrible. I would not recommend going there unless you order... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Fran T
AlsipDoubleTree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

Thank you for bringing this experience to our attention. We do sincerely apologize for this variation from our usual guest experience. One of our managers had already reached out to you and we do hope to fully understand where we fell short and improve upon all guests experiences from these opportunities. Once again we do apologize for our lack of... More 

Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 3 weeks ago via mobile

We stayed here for the park and fly option to Midway. The shuttle was very efficient both to and from the airport. If you have a specific time you want to go to Midway I would suggest calling the hotel the day of your arrival as by the time we got to the hotel to check in we had to... More 

Helpful?
Thank Marcel K
AlsipDoubleTree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

Thank you for your review of your park and fly experience. We are glad to hear that we were able to accommodate your travel plans and that you benefitted from a good nights sleep even with the festivities being held at the hotel. We do hope that you will consider us again in the future due to this positive experience.... More 

Kalamazoo, Michigan
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

The hotel has been updated recently. In fact, I think some rooms were still undergoing a facelift. But I never did see anything of the renovation. This is an older hotel, but it was clean, the staff was friendly and attentive, and the restaurant on site was very good. While there are quirks with older hotels (squeaky elevators, etc.), it... More 

Helpful?
Thank TroynJeanne
AlsipDoubleTree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

We are glad to hear that you had a positive experience with us while visiting an area college. Thank you for your comments about the cleanliness of our older facility. While the building, bones, itself was built in the 70's we have always had an aggressive renovation plan to tackle all areas piece by piece. Currently we are renovating our... More 

Portland, Oregon
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago

Great hotel. Conveniently located to expressway and amenities. Staff was excellent. Food prices are reasonable considering other Hiltons. Food quality was fantastic. Shuttle to midway runs at the top of each hour and is free, but tip the driver because driving Cicero avenue isn't fun.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Eddie O
AlsipDoubleTree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

Thank you for your overall review of our hotel. It is great to hear that you found value in our food and beverage outlets and enjoyed the menu items. We are glad that you found our facility accessible and our team members hospitable during your stay. We do hope to serve you again when your trvales bring you to the... More 

Old Man Bay, Grand Cayman
Level Contributor
71 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 4 weeks ago

The customer service was good. The rooms were adequate and the breakfast was nice but ..... this hotel caters to a lot of weddings so there is a lot of partying going on. The front desk advised that they try to book the wedding guests on the lower floors to keep noise down but we were on the 4th and... More 

Helpful?
Thank Tracy E
AlsipDoubleTree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

Thank you for your business and positive comments about our; team, service, breakfast, and guestrooms. We do apologize for the action of other patrons and not being able to contain the noise over your weekend stay. Please e-mail me directly at chias_gm@Hilton.com so that I may look into the weekend in question. In the subject line please place trip advisor... More 

Milwaukee, Wi
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 4 weeks ago

We used the Doubletree for our trip which included a overnight stay and 4 nights parking. We made reservations for the 6 AM shuttle (highly recommend) Room was clean and beds very comfy, lobby remodeled. The restaurant Alleguars had a great fish fry and wait staff was outstanding.. We left the hotel early so we did not try the breakfast.... More 

Helpful?
Thank MryWitt
AlsipDoubleTree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

We are glad to hear that you had a positive park and fly experience at our hotel. Thank you for dining in our restaurant, we do appreciate your accolades about our fish fry. With regards to your service within our bar we will be using your remarks to role play with the entire team. Next time you are in town... More 

Scottsdale, Arizona
2 reviews
Reviewed 4 weeks ago

I remember this as the Holiday Inn. Yes that was years ago. This property was very nice and a great value. Service was terrIfic and our room was very clean. We attended a banquet as well. Easy in/out parking lot.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank dogfite
AlsipDoubleTree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

Thank you for your accolades about our service and cleanliness. It is always great to also hear that you felt value in our offerings. Thank you for your business and we do hope to serve you again when visiting the south western suburbs of Chicago. More 

Muskegon, Michigan
Level Contributor
43 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 4 weeks ago

This was a nice, pleasant hotel, great staff, beautiful rooms, great warm cookie on arrival. First problem though was that we called ahead for early check-in as we had a 2:00 wedding. They had one room ready but not the other so it was difficult for everyone to get ready. We also had a block of rooms reserved for wedding... More 

Helpful?
Thank Deb1855
AlsipDoubleTree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

Thank you for your review and detailed comments about our hotel and team members. We do appreciate the positive comments and opportunistic ones as we work hard to resolve these types of situations. We are sorry that other guests behavior affected your stay and that you did not get the rest that you are entitled too. Our security team will... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the DoubleTree by Hilton Hotel Chicago - Alsip, among the finest hotels near Midway Airport (MDW). We're conveniently located just 20 minutes from the MDW airport, where we offer complimentary airport shuttle bus service to and from(hours: 4am-11:59pm, reservations required). We offer 15,000 sq/ft of flexible event and function space, perfect for your wedding or business meeting. Connected to the hotel is the local favorite, Allgauer's Restaurant, featuring the best and most unique dining available in the South Chicago area. We have an indoor pool and fitness center waiting for you, we look forward to having you! ... more   less 

Additional Information about Doubletree Hotel Chicago / Alsip

Address: 5000 West 127th Street, Alsip, IL 60658
Region: United States > Illinois > Alsip
Price Range: RM585 - RM751 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Hotel Chicago / Alsip 3.5*
Number of rooms: 193
Reservation Options:
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Also Known As:
Doubletree Hotel Chicago Alsip
Doubletree Alsip
Alsip Doubletree
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree Hotel Chicago / Alsip staff and other travellers.
2 questions
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Chicago, Illinois
over a year ago

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Questions? Get answers from Doubletree Hotel Chicago / Alsip staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Describe the most important features you want the room to have.”
 of 5 bubbles Pascoguy, 20 Nov 2016 | Read review
“Loud shutting room doors”
 of 5 bubbles TroynJeanne, 5 Nov 2016 | Read review
“We stayed with another couple and both of our rooms were good. Neither room seemed better than the other.”
 of 5 bubbles travmia, 20 Oct 2016 | Read review
“third floor is the best”
 of 5 bubbles 948susieh, 18 Oct 2016 | Read review
“I would ask to stay on a lower floor closer to the lobby.”
 of 5 bubbles 564fredas, 10 Oct 2016 | Read review
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