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Holiday Inn Express Chicago NW - Arlington Heights

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Traveller (38)
Room & Suite (48)
Dining (17)
Overview
  • Excellent49%
  • Very good34%
  • Average15%
  • Poor1%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Free Airport Transportation
Suites
2 Star accommodation
All hotel details
Additional information
Offers from Holiday Inn Express Chicago NW - Arlington Heights
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Offers from Holiday Inn Express Chicago NW - Arlington Heights
Special Offer: Book Direct and Save
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (85)
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All reviewstypical holiday inn expressfront deskcomfortable stayroom was cleannice hotelnext morningshuttle serviceairportwifiaccommodationsrefrigerator
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1 - 5 of 78 reviews
Reviewed 3 days ago

Room/bath and furnishings were in excellent condition. Glad we paid a little more for the better quality (we actually moved from another hotel that was unacceptable). Slept well in spite of busy street and proximity to tollway. Breakfast was well-managed--plentiful food, good selection, clean serving...More

Thank Barbara P
Response from Marisa M, General Manager at Holiday Inn Express Chicago NW - Arlington HeightsResponded 2 days ago

Thank you for choosing the Holiday Inn Express- Arlington Heights This is a great detailed review that I am sure will be very helpful to other people searching for a hotel in our area. We appreciate the positive feedback, and are so glad you feel...More

Hotel's Favourite
Reviewed 24 June 2018

We arrived at the Chicago Airport late in the evening around 10:30. By the time we got our bags and called the hotel, they told us that they don't do pickups after 10:00pm. So, after having picked the hotel online, with Priceline, and booking a...More

Thank Bob K
Response from Marisa M, Manager at Holiday Inn Express Chicago NW - Arlington HeightsResponded 1 week ago

Providing our guests with the best possible hospitality and service has always been our mission. We want you to know that we truly enjoy sharing our passion for our destination with visitors and want you to walk out the door feeling refreshed. We are not...More

Reviewed 5 June 2018

The manager herself would not make accommodations or adjustments for me due to a health issue. Talked to the manager and she flat-out refused 2x over. It's absolutely ridiculous. I've stayed at 20+ hotels over the past few years and none take issue with my...More

Thank Johnson_250
Response from Marisa M, General Manager at Holiday Inn Express Chicago NW - Arlington HeightsResponded 6 June 2018

Providing our guests with the best possible hospitality and service has always been our mission. We want you to know that we truly enjoy sharing our passion for our destination with visitors and want you to walk out the door feeling refreshed

Reviewed 24 April 2018 via mobile

I chose this hotel for three reasons - it came up in an internet search of O’Hare airport hotels, it had a shuttle, and included breakfast. We stood at the waiting point for 15 minutes, watching other HI shuttles come and go. I called the...More

Thank LLKOttawa
Response from IHGService, Guest Relations Manager at Holiday Inn Express Chicago NW - Arlington HeightsResponded 13 May 2018

Hi LLKOttawa, Thanks for choosing Holiday Inn Express Chicago NW - Arlington Heights for your lodging needs and for leaving us feedback. It's unfortunate that you were not completely satisfied because of our breakfast and shuttle service. Also, I understand that our value for pricing...More

Reviewed 22 January 2018 via mobile

This is the second time I have stayed here and I will be back. They made sure I was in a room near my son's college bowling team. Even working it out for me to have a two bed room instead of the king I...More

Thank Donna L
Response from Marisa M, Manager at Holiday Inn Express Chicago NW - Arlington HeightsResponded 1 week ago

Thank you for choosing the Holiday Inn Express- Arlington Heights This is a great detailed review that I am sure will be very helpful to other people searching for a hotel in our area. We appreciate the positive feedback, and are so glad you feel...More

View more reviews
About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Shuttle Bus Service
Wheelchair Access
Airport Transportation
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Non-Smoking Hotel
Dry Cleaning
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$101 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms, Suites
Details
Price range
US$101 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms, Suites
Add Photo Photos
Traveller (38)
Room & Suite (48)
Dining (17)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
carlocB9030VZ
20 September 2017|
Answer
Response from Guest S | Property representative |
That's wonderful to hear you will be staying with us in April. WOW! Rome?! How exciting! Hope you have a wonderful time there. We look forward to your visit with us and thanks again for choosing us for your lodging needs.
0
Votes
carlocB9030VZ
29 August 2017|
AnswerShow all 2 answers
Response from Guest S | Property representative |
Yes we have a shuttle that will take you to and from the Metra station. The shuttle hours are 7AM to 1030PM
1
Vote
Room Tips
"Airport is relatively far, they have airport shuttle, make sure you have enough time for check in to airport"
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"Get a room away from Arlington Heights road as it can be a little noisy."
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"rooms on higher floors are more quiet."
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"Get a corner room away from elevators"
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