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Courtyard Chicago Arlington Heights/South

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Traveller (22)
Room & Suite (11)
Dining (2)
Ratings and reviews
  • Excellent40%
  • Very good34%
  • Average16%
  • Poor4%
  • Terrible6%
Travellers talk about
“front desk”(30 reviews)
“hot tub”(9 reviews)
“room was clean”(13 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Family Rooms
Fitness centre
Multilingual Staff
Wheelchair Access
Business Centre
Dry Cleaning
Housekeeping
3 Star Hotel
Offers from Courtyard Chicago Arlington Heights/South
Special Offer: Member Rates
Hotel packages
Hotel deals
View all hotel information
Location and contact
100 W Algonquin Rd, Arlington Heights, IL 60005-4404
Hotel website
9.7 km to O'Hare Intl Airport
21 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (224)
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219 results
Traveller rating
82
76
36
10
15
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Time of year
LanguageEnglish
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82
76
36
10
15
Show reviews that mention
All reviewsfront deskhot tubroom was cleanstarbucks coffeeo'hare airportbusiness triplate at nightbistrolobbyelevatorweddingbalconiesgymchicagocouchcheckinhousekeeping
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1 - 5 of 219 reviews
Reviewed 6 days ago

I am a frequent business traveler. I left a shirt behind in the room. Realized it next day. Called the hotel. Not found ??? This is the first time in my 20 years of travelling in US that someone on the front desk didn't even...More

Thank Alex3167
Response from Bo H, General Manager at Courtyard Chicago Arlington Heights/SouthResponded 3 days ago

I am terribly sorry for your experience and I can completely understand your frustrations. Please know that I will discuss this with my desk agents as the way you were treat was not the normal at my hotel nor is it acceptable. Please reach out...More

Reviewed 4 weeks ago

Not replacing Towels. Leaving a bar of soap in the tub, wash cloth wadded up and stuffed in the soap holder in the shower. They have the body wash dispensers along with shampoo etc.. To bad they didn't work. Made for a rough stay. Definitely...More

Thank Michael B
Response from Bo H, General Manager at Courtyard Chicago Arlington Heights/SouthResponded 3 days ago

I deeply apologize for the terrible experience you had the at the Courtyard Arlington Heights South. Please know I have share your feedback with my team so that we may improve for the future. Thank you, Bo Hagood General Manager

Reviewed 15 May 2018

I would stay clear from this hotel. At first, they seem to have everything together. However, when working with them, it's been terrible. They don't follow up on what they say. Their front desk had no clue how to check us in. Also, as a...More

1  Thank cathyszczep
Response from Brigitte B, Sales Coordinator at Courtyard Chicago Arlington Heights/SouthResponded 16 May 2018

Good evening Cathy, We hope that your week is going well. We are sorry to hear that your wedding block did not go as planned. As the property Sales Coordinator, I personally would like to apologize for these miscommunications. We always strive to give our...More

Reviewed 8 May 2018 via mobile

The hotel delivered everything one expects from a Courtyard. I also liked that it is far from the highway and most rooms are far from the road. Therefore, I heard no traffic noise, which has been a frequent issue for me when staying at hotels...More

Thank jongable
Response from Brigitte B, Sales Coordinator at Courtyard Chicago Arlington Heights/SouthResponded 9 May 2018

Good morning, Thank you for the kind words. We are pleased to hear we provided you with a relaxing and comfortable stay, as this is what we strive for. We hope that you will continue to stay with us during your visits to Chicago. If...More

Reviewed 1 May 2018

Brigitte assisted me with reserving a room block for my March 17th, 2018 wedding. Since the beginning of my planning process, Brigitte was extremely polite, patient, and went above and beyond in any requests that I made. In addition to the room block, my husband...More

Thank Erica M
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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Free High Speed Internet (WiFi)
Restaurant
Hotel Amenities
Free Parking
Wheelchair Access
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Restaurant
Indoor pool
Details
Price range
US$120 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Arlington Heights
#5 Business Hotel in Arlington Heights
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$120 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Arlington Heights
#5 Business Hotel in Arlington Heights
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (22)
Room & Suite (11)
Dining (2)
Pool & Beach (1)
Questions & Answers
Ask a question
Johnny B
20 July 2017|
Answer
Response from interceptpubs | Reviewed this property |
Driving might be the most straightforward, the property is very close to I-90 which will take you straight into downtown (barring traffic jams, etc.). Arlington Heights Metra is about 3 miles north up Arlington Heights Road... More
0
Votes
Stacie C
13 January 2017|
AnswerShow all 3 answers
Response from Karolina S | Property representative |
We do have a beautiful heated pool but unfortunately no hot tub..
1
Vote
Keisha K
25 July 2016|
AnswerShow all 5 answers
Response from Karolina S | Property representative |
21 :)
0
Votes
Room Tips
"Try to get a room facing courtyard"
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"Get the room that faces the garden."
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"High Floor"
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"third floor"
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