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When my husband checked in the lady behind counter after my husband gave name said " no you don't have a reservation here" so my husband supplies the meal and she finds it and dosent apologize for her comment. The other lady checked in our...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Auburn-Touring DrResponded 4 weeks ago
Thank you for your review and for staying at the hotel. I appreciate you choosing our property for your travel needs. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to...More
Everything about this hotel is 5 stars. The staff is friendly, helpful and even happy. Very clean. Pool, fitness room, dining area, wifi... lots of amenities. While I am here on business, I would gladly come back if I am back in the Auburn area....More
The room was ok. No place to sit comfortably. Staff was good. Just be aware of the points program. Even after meeting the criteria for their accelerate program they did not award me the bonus points. After several emails and phone calls we were not...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Auburn-Touring DrResponded 23 September 2017
Thank you for taking the time to share your recent experience at our hotel. While we appreciate your generous individual ratings toward our property's overall cleanliness and level of service rendered by our hotel staff members, It is regrettable to learn that you...More
This hotel was clean, friendly staff, and safe. It is an older building but the same standard as most holiday inn expresses. They had breakfast and upon arrival they gave us bottles of water. I could hear the neighbor coughing but overall a good stay....More
Our family of 4 - 2 adults, a 2 year old, and a 9 month old, stopped here for 1 night. The location was convenient - just off the interstate, close to Walmart, gas station, and restaurants. Everyone on the staff was friendly. Our room...More
Response from Sandra P, General Manager at Holiday Inn Express Auburn-Touring DrResponded 22 July 2017
Thank you for your review and for staying with us. We apologize that your recent stay did not meet your expectations. I am sorry if the hotel amenities and facilities failed to meet your standards. We appreciate your comments and will share these with our...More
US$79 - US$143 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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