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BEST WESTERN PLUS Altoona Inn

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1 room 2 adults 0 children
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BEST WESTERN PLUS Altoona Inn
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323 Reviews from our TripAdvisor Community

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Showing 322: English reviews
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Cedar Falls, Iowa
Reviewed 1 week ago NEW

I stayed at the BWP Altoona Inn one night as I was in the area for a conference. I would describe it as a typical Best Western. It had a nice workout room and an indoor pool which looked nice although I did not use it. The continental breakfast was like every other. The staff were all friendly and professional....

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Helpful?
Thank Bobber123
Runnells, Iowa
HOTEL’S FAVOURITE REVIEW
Reviewed 21 February 2017 via mobile

Stayed at the hotel feb 19th just a over nighter to are employed for 10th yr anniversary of renees cleaning service . the booking was easy I personally went and did it Karla the asst manager was awesome they had four rooms left and she hooked us up 3 king suites and a standard king . the rooms were excellent...

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Helpful?
Thank Eric L
About Hotel's Favourite Review
BWManagers, General Manager at BEST WESTERN PLUS Altoona Inn, responded to this review

Eric L- Thank you for such a wonderful review!!!!! I am going to make sure I print this off so Karla can see how great and helpful she was. I glad you enjoyed the breakfast and took advantage of the shuttle to the casino. We hope to see you again in the future. Have a wonderful day!!!! Robyn Smith- General...

Cincinnati, Ohio
Reviewed 1 week ago NEW

Stopped in for the night while traveling in business. Great staff. Really friendly. Room was clean. Bed was comfy. A little dated, but did the trick. Close to some good restaurants and grocery store too. I'd stay again.

Review collected in partnership with Best Western
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Thank jonathanwD1962TH
Burlington, Iowa
Reviewed 1 week ago

Excellent staff & accommodations! Traveling with 17 teens for youth conference is always fun & can be a little crazy when the pool is out of commission. The staff did an excellent job of keeping us apprised of the situation & compensating us when we were unable to use it. They even gave the students fresh baked cookies & popcorn!...

Review collected in partnership with Best Western
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Thank Charlene C
Denver, Colorado
Reviewed 1 week ago

I stay at alot of motels, this has been right up there with the best. I slept for almost 2 days after hard week of travel. Hotel check in was easy and great. One thing that I know is the motel cleaning staff across America doesn't get enough appreciation, they can make your room a bad experience or a great...

Review collected in partnership with Best Western
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Thank larrymA7309MI
stanton, United States
Reviewed 1 week ago

Carla got us to stay here 6 years ago.In our business we've probably got 15 or so other businessman to stay in Altoona Best Western also.Main reasons I would say are friendly people, clean rooms, great breakfast, If there is a problem its usually handled proffessionly & quickly. Not like the current Dr. being drug off of an aircraft after...

Review collected in partnership with Best Western
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Thank leroys259
Mason City
Reviewed 3 weeks ago

Very good value. Staff really know how to take care of guest. I was upgraded as a surprise and it was. I stay on the road over 100 nights per year and this is one of the best I stay. Convenient to use and several great meals choices close along with a casino for those that like that sort of...

Review collected in partnership with Best Western
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Thank jeff38147
Audubon, Iowa
Reviewed 4 weeks ago

I frequent this hotel do to the amazing service I receive! whenever I go I always seem to come in contact with a women named Mary whom works in the evenings/nights! She always has a smile, remembers who I am, and never hesitates to go out of her way to help! I always feel welcomed as it is my home...

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Thank Jenirug
BWManagers, General Manager at BEST WESTERN PLUS Altoona Inn, responded to this review

Jenirug- Thank you for this wonderful review!!!! Mary always goes out of her way to make every guest feel welcome every time. Being away from home, it's always nice to feel welcomed and greeted with a smile. We look forward to seeing you again when your here in Altoona. Have a wonderful day!!!!! Robyn Smith- General Manager

Peoria, Illinois
Reviewed 20 March 2017

We had a 1 king bed(suite?) that could sleep 4 people.It had a sitting area that had a pullout sofa and was suppose to have a chair too but i had to ask the front desk for the chair,for some reason.I have to give credit to the front desk person,She was nice and delivered the chair quickly.(Staff was great) The...

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Helpful?
Thank rather-be-camping911
BWManagers, General Manager at BEST WESTERN PLUS Altoona Inn, responded to this review

rather-be-camping911- Thank you for taking the time to write a review on your stay. I appreciate all feed back from all guests. I do apologize for the issues with your room. Customer satisfaction is a must for us here and we want all of our customers to be happy. We look forward to seeing you again in the future. Have...

South Dakota
Reviewed 16 March 2017

To start with, I apologize for not getting the lovely woman's name who helped check us in the afternoon of March 6th. I'm not sure I've ever had better service. The rate we received was better than the online one available on many sites so I suggest checking with the hotel before booking with any of them. We made our...

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Helpful?
Thank MeanderingMax
BWManagers, General Manager at BEST WESTERN PLUS Altoona Inn, responded to this review

MeanderingMax- Thank you for writing a review on your stay!!! I will be sure to let Mary know how wonderful she was. I am so happy to hear that you were very pleased with your stay. We look forward to seeing you again when you are in the Altoona area. Have a wonderful day!!! Robyn Smith- General Manager

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Business Centre with Internet Access

Additional Information about BEST WESTERN PLUS Altoona Inn

Address: 300 34th Ave NW, Altoona, IA 50009 (Formerly Heartland Inn)
Region: United States > Iowa > Altoona
Price Range: RM445 - RM784 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Altoona Inn 2.5*
Number of rooms: 85
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Also Known As:
Best Western Altoona Hotel Altoona
Heartland Hotel Altoona
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Altoona Inn staff and other travellers.
2 questions
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Iowa City, Iowa
11 months ago
Cedar Rapids, Iowa
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Altoona Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 101 was nice size,but bathroom needs attention.”
rather-be-camping911, 19 Mar 2017 | Read review
“Contact the hotel itself to get a good rate.”
MeanderingMax, 16 Mar 2017 | Read review
“quiet rooms on upper levels or corner suites available”
baward236, 14 Oct 2016 | Read review
“Don't request the handicap accessible room near the pool....”
Occasi0nalTraveler70, 10 Aug 2016 | Read review
“Every room I've been in were clean well equipped”
davidcK8266YE, 25 May 2016 | Read review
5 of 5