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AmericInn Lodge & Suites

208 reviews
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Traveller (6)
Room & Suite (17)
Dining (5)
Overview
  • Excellent51%
  • Very good29%
  • Average10%
  • Poor6%
  • Terrible4%
Travellers talk about
“front desk”(26 reviews)
“pool and hot tub”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
All hotel details
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (208)Write a Review
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Traveller rating
101
62
21
14
10
Traveller type
Time of year
LanguageEnglish
101
62
21
14
10
Show reviews that mention
All reviewsfront deskthe breakfast areapool and hot tubroom was cleangreat staynice varietyno elevatorrecommend this hotelwould stay here againgas stationstayed one nightthe pool area was niceice machineexercise roomstaff was friendlyconvenient locationnext morning
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1 - 5 of 208 reviews
Reviewed 14 October 2017 via mobile

Don’t expect much from this location. Friendly staff, yes. Breakfast was “okay”. Clean room, mostly. Bed was a bit hard but I would have actually slept better had I not been awakened several times during the night hearing guest(s) in room above me walking around...More

Thank 96Dreamer
Response from Ashley J, Manager at AmericInn Lodge & SuitesResponded 19 October 2017

Thank you for taking to time to share your feedback, comments like your help us improve the overall quality that we strive for. We will address these shortcomings with our staff and rest assured we will work hard to rectify these issues. We hope you...More

Reviewed 21 September 2017 via mobile

When we arrived the staff was very friendly and helpful. However when I took my shoes off in my room my socks stuck to the carpet and later after a shower I walked barefoot and it felt disgusting yuck! That night I couldn't sleep because...More

Thank Peggy B
Response from Ashley J, Manager at AmericInn Lodge & SuitesResponded 23 September 2017

I was deeply saddened to hear about your recent stay at our location and apologize for your experience. We have ordered new carpet for all of our rooms and will have it installed in the next few weeks. All other issues will be addressed immediately...More

Reviewed 19 September 2017 via mobile

There were 6 couples that stayed here for 2 nights. We were very disappointed in the facilities. The carpets in our rooms were damp and room smelled musty. No exhaust fan in the bathroom. The hospitality (free breakfast) area had a ceiling fan that was...More

Thank Laurie W
Response from Ashley J, Manager at AmericInn Lodge & SuitesResponded 21 September 2017

I am very sorry to hear about the experience you had at our location. We will address these issues with our staff. Thank you for sharing your feedback.

Reviewed 18 September 2017

Highly impressed by the staff and room at AmericInn in Ankeny! From Steph at the front desk as soon as I walked in, the entire stay was exceptional. Room was clean and comfortable, the staff each day was welcoming, friendly and courteous. Zero complaints and...More

Thank ChiCy82
Response from Ashley J, Manager at AmericInn Lodge & SuitesResponded 19 September 2017

Dear ChiCy82, We are delighted that your experience at our location was an exceptional one. I will be sure to share your comments with our front desk staff. Thank you for your feedback and we hope to see you again when in the area.

Reviewed 2 September 2017 via mobile

It is worth spending an extra $10-20 to stay here instead of the cheaper hotels. We have passed through Ankeny several times and this was our first time at AmericInn. It was clean, the people were friendly, the place was quiet to rest quick before...More

Thank Momof2boyz2015
Response from Ashley J, Manager at AmericInn Lodge & SuitesResponded 19 September 2017

Thank you for your feedback, it is a great pleasure to hear that your experience at our location met your standards. We will continue striving to meet all expectations and look forward to seeing you again the next time you're in the area. Thank you.

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About
Amenities
Top amenities
Pool
Free Parking
Breakfast included
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Business Centre with Internet Access
Laundry Service
Concierge
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$119 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$119 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (6)
Room & Suite (17)
Dining (5)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
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bookmeezer
30 January 2016|
Answer
Response from Allan S | Reviewed this property |
yes there is
-1
Votes
Room Tips
"We stayed in a 2 room suite right above the check in desk. The room was quiet (except for the a/c) and..."
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"Get a room away from the entry way by the gas station"
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"ask for a room that is not musty smelling and insect free."
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"No elevator so again if you need one request the first floor."
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