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Hotel Diwan Casablanca

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Hotel Diwan Casablanca
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93 Reviews from our TripAdvisor Community

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Showing 48: English reviews
Beirut, Lebanon
Reviewed 16 June 2015

I stayed in this hotel for one night. The staff are good. It's a little weird, while we arrived late night (at 12 am), we found in the room two dished with chicken filet and an piece of picon cheese with banana and an apple as it's supposed to be our dinner. The breakfast is poor.

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Thank Nisrinette
Reviewed 30 May 2015

Location's perfect. Staff is wonderful. The layout of the rooms is pretty good but they are kind of old. On the bright side, they had hundred of channels (satellite TV) The breakfast was unimpressive. Decent price.

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Thank Yuvraj J
Haifa, Israel
Reviewed 24 April 2015 via mobile

Diwan casablanca hotel is located in the city center which give him a good advantage. The staff is vey friendly and helpful. The rooms need major upgrade to meet the 4 stars that they rank. The walls need paintings and the bath also. The rooms are clean and tidy.

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Thank Pini O
Reviewed 1 March 2015 via mobile

I stayed in hotel diwan 15th to 23rd February 2015 with two friends. The staff are very warm and welcoming,they did everything to make us feel comfortable and even ordering us taxi and telling us how much it should cost us. Our room was huge with very large balcony, it was cleaned every day. We stayed in another hotel not...

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1Thank Asli H
North Carolina
Reviewed 31 January 2015

much of what has been said does not need to be said again. wifi is haphazard.place needs an overhaul , feels neglected. pretty cruddy rooms, bathrooms are icky. look elsewhere. staff is sometimes helpful and sometimes comatose.

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1Thank rhamba k
Mauritius
Reviewed 8 December 2014 via mobile

The room was Definitely not European standards.cold tiles.leaking water in bathroom. Very basic housekeeping.empty bar fridge.but nice staff on the counter and very well located. Really need to update itaelf.don't book taxi in front of hotel they are expensive.try getting the small ones. Also supermarket and nice city area is at walking distance.

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1Thank Seedoyal V
Reviewed 18 October 2014 via mobile

We stayed at this hotel for the first night on a tour of Morocco. I felt it was flatly...gross. It was dirty. Hair on the bed, no proper sheet to go under the stained duvet, random crumbs on the floor, and a damp moldy smell to the room. The towels in the bathroom were crusty and the shower made me...

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1Thank Sydney0lauren
ABDERRAHMAN A, Guest Relations Manager at Hotel Diwan Casablanca, responded to this review

Hi Lauren, On behalf of all our team at Hotel Diwan Casablanca, we are sorry to hear that your stay was disappointing. We are hard at work revamping our property, improving on our service, and making sure that incidents like these do not happen. We are reviewing your stay and are eager to find out what happened with our quality...

Lucerne, Switzerland
Reviewed 8 October 2014

I have stayed at the Hotel Diwan Casablanca several times. It's a 3 star hotel, includes free Wifi with a reasonable speed. I find it to be well situated and reasonably priced with a friendly staff. The location of the hotel is ideal for tourists and business travelers as it is walking distance from shopping, the Fresh Produce market, airline...

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Thank Gulsab
ABDERRAHMAN A, Public Relations Manager at Hotel Diwan Casablanca, responded to this review

Hi Gulsab, Thank you for your review and for returning to Hotel Diwan Casablanca. We are very pleased that you have made us your go-to hotel during your visits. We love to foster long lasting relationships with our guests! As always, should you need any assistance, please do not hesitate to contact me directly at aitali@hoteldiwancasablanca.com. We are looking forward...

Canada
Reviewed 4 October 2014 via mobile

This was the joining hotel for a trip around Morocco and it was a welcome sight after long travels. The lobby is beautiful. The staff at reception were friendly and witty - making jokes with ease. Excellent English language skills. The room was large with a sitting area so we could put our bags and clothes on. The breakfast was...

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Thank PrincessGolden
ABDERRAHMAN A, Public Relations Manager at Hotel Diwan Casablanca, responded to this review

Hi, We are delighted that you have enjoyed staying with us at Hotel Diwan Casablanca. Thank you for your review! We are eager to welcome you again during your next adventure. In the mean time, please stay in touch by following us on instagram @diwanhotels or on Facebook @hoteldiwancasablanca. Thanks again for choosing us, Abderahman

Riyadh, Saudi Arabia
Reviewed 23 June 2014

Me and my 3 other friends checked in here for 2 days between June 12-14, 2014. We were warmly welcomed by the night shift male receptionist. We booked 2 twin rooms for a reasonable prices, inclusive of a well decent buffet breakfast (with scrambled eggs freshly cook right in front of you). Rooms are so spacious that can allow you...

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12Thank Ricoa G
ABDERRAHMAN A, Manager at Hotel Diwan Casablanca, responded to this review

Thank you for taking the time to review our hotel! We are working hard this season to improve our offerings and are very proud to see that our achievements so far have paid off. After a complete renovation of our lobby and banquet, we are redesigning our rooms while continuously working on improving our service to better welcome you. Thanks...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Room Service
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
Located in the center of Casablanca, we offer a traditional Moroccan experience with all the comforts of modernity with spacious rooms and a welcoming lobby. The restaurant offers fresh, locally sourced, and seasonal international options along with all the must have traditional favorites should you choose to dine in. Our friendly team is eager to make your stay enjoyable. ... more   less 

Additional Information about Hotel Diwan Casablanca

Address: 31 Bd Hassan Seghir, Casablanca 20000, Morocco
Region: Morocco > Grand Casablanca Region > Casablanca
Price Range: RM328 - RM421 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Diwan Casablanca 4*
Number of rooms: 104
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Hotel Style:
#23 Spa Hotel in Casablanca
#35 Luxury Hotel in Casablanca
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Diwan Casablanca staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Since the hotel is located on a quiet side street and well insulated, all rooms are good.”
 of 5 bubbles Gulsab, 8 Oct 2014 | Read review
“There are plenty of international hotel brands that you can trust rather this one.”
 of 5 bubbles Kaheem, 26 Feb 2014 | Read review
“If you really must stay get a room at upper floors where the disco next door will not bother you so much.”
 of 5 bubbles Ddsound, 26 Dec 2013 | Read review
“We were on the 8th floor and loved having a view of the bustling city from our balcony. Casablanca is noisy. This was no issue for us and we slept very well with our windows open, but if you are sensitive to sound you may want to consider ear plugs.”
  • Looking down on Hassan Seghir from our balcony
 of 5 bubbles PiperAndJon, 10 Nov 2013 | Read review
“Ask for a top floor room”
 of 5 bubbles buggy62, 3 Jun 2013 | Read review
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