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Sheraton Casablanca Hotel & Towers

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Traveller (336)
Room & Suite (229)
Dining (111)
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Overview
  • Excellent15%
  • Very good34%
  • Average31%
  • Poor13%
  • Terrible7%
Travellers talk about
“the club lounge”(8 reviews)
“nice lobby”(7 reviews)
“moroccan tea”(8 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
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Reviews (882)
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51
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11 - 15 of 545 reviews
Reviewed 24 April 2018 via mobile

The hotel is very well located, in the city center however if it may have been a great place, it is now quite old fashion and need a serious (overall) refurbishment probably A part from the restaurant at the pool side. I was given a...More

Thank squalebea
Response from houda k, On behalf of the General Manager at Sheraton Casablanca Hotel & TowersResponded 24 April 2018

Dear squalebea, Thank you for your review ! We appreciate your compliment on our staff, we are proud of them. We have well noted your constructive feedback and shared it with the concerned teams. We hope to have an opportunity to better your experience with...More

Reviewed 20 April 2018

Stayed here overnight en route between Tangier and Marrakech. Was one of our corporate preferred properties and since i'm a Marriott elite member and hadn't stayed in an SPG property in a long time, i decided to choose it. Pros: centrally located, clean, friendly front...More

Thank MemTrav
Response from houda k, On behalf of the General Manager at Sheraton Casablanca Hotel & TowersResponded 22 April 2018

Dear MemTrav, Thank you for your review ! We have noted all your constructive comments and shared them with the concerned teams to take corrective actions. We also appreciate your compliment about our Front office team, we are proud of them. Thanks again for your...More

Reviewed 18 April 2018 via mobile

I stayed here for a work conference. Everything was excellently and professionally arranged. Staff are extremely attentive, helpful and kind. The hotel itself itself is a little old but kept up. The service makes up for the older infrastructure. Good internet.

1  Thank Margaret L
Reviewed 14 April 2018

Stayed there nearly a week. The breakfast options were great, the Moroccan restaurant was good but not great. There is a nice Jacuzzi on the downstairs spa area. The biggest problem was the staff didn't clean our room for 5 days. What we thought we...More

Thank nutrinut
Response from houda k, On behalf of the General Manager at Sheraton Casablanca Hotel & TowersResponded 15 April 2018

Dear nutrinut, Thank you for your review! We are really sorry for the inconvenience caused to you regarding your participation to " Make Green Choice" . Please allow us to explain the programme: It is about conservation; less water, energy and other ressources the hotel...More

Reviewed 13 April 2018

While the hotel has all the grandeur and luxury you can expect from a Chain hotel in this region, it has started to age a bit and runs mainly on the high end hospitality provided by the sweet staff. If you are a SPG elite...More

Thank Prasanna V
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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Pool
Bar/Lounge
Room Service
Spa
Hotel Amenities
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$121 - US$185 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Spa Hotel in Casablanca
#19 Luxury Hotel in Casablanca
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$121 - US$185 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Spa Hotel in Casablanca
#19 Luxury Hotel in Casablanca
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (336)
Room & Suite (229)
Dining (111)
Pool & Beach (28)
Amenities (128)
Business Centre & Event Rooms (1)
Questions & Answers
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Jawadarif
11 December 2017|
Answer
Response from Mats H | Reviewed this property |
Reservations00307
0
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Google Translation
mahmoudmahmoudi
21 March 2017|
AnswerShow all 3 answers
Response from ashu9262 | Reviewed this property |
Not sure the best... but there is good one in Sheraton... I also heard few others, but never been... seems Sheraton's one is good.
0
Votes
hrh747
5 December 2016|
AnswerShow all 11 answers
Response from AYA S | Reviewed this property |
We had to pay 600 dm for 3 persons.
1
Vote
Google Translation
Room Tips
"The elevators were busy so a room on a lower floor may be more convenient."
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"You need European grounded plugs/converters. Internet does not work everywhere."
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"Choose another hotel..."
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"ask for a room on the highest available floor to avoid street noise."
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