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Oum Palace Hotel

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189 Reviews from our TripAdvisor Community

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Showing 55: English reviews
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Portsmouth, United Kingdom
Reviewed 2 days ago NEW

I had the misfortune to spend a night in this hotel as part of a tour of Morocco recently. The originally booked hotel was full and we had to settle for the Oum Palace. First impressions were good - the lobby looked inviting and modern. However, the room was a great disappointment. The shower door couldn't close as the runners...

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Thank gawieb2017
Reviewed 1 week ago NEW

We spent 4 nights in this hotel and quality of service was average, there are better hotels nearby, I do not recommend this hotel to anyone visiting Casablanca. The hotel is well situated and access to the city is easy.

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Thank HachemiOA
Alexandria, Egypt
Reviewed 25 February 2017

Well, nothing really to complain about, but we've been staying in riads and yesterday at the incomparable Hotel des Oudaias in Rabat, and this is just kind of modern (and not even strikingly modern at that) but utterly lacking in charm. No complaints about service or even comfort. In fact, probably the best beds we've had in Morocco. But odd...

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1Thank Treece_MN
Reviewed 23 February 2017

I stayed at the Oum Palace for 10 days on a business trip. The Palace is just about OK. The staff are friendly and the service is good. However, you should be warned that they do not provide an Ironing board in the rooms. The objective seems to be that they want to charge for your ironing. I found that...

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Thank David M
Athens, Greece
Reviewed 22 February 2017

Stayed there for one night only, half board. This hotel was part of our booked tour in Morocco. Hotel is quite modern, with big and clean rooms. Breakfast and dinner were good. However, stuff attitude is something that you cannot overlook. Only the lady who checked us in was nice and professional. We requested for a taxi, waiting for 20...

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Thank BlueMountain1
Reviewed 20 February 2017

I stayed with my family in mid February of 2017. First & foremost i have to give a mention to the very nice staff and manager. We stayed for 3 nights and at all times ,throughout our stay, the staff were very nice and welcoming, despite alot of our children (we came as a large group with several families) running...

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Thank Mr_Ice_Ali
London
Reviewed 2 January 2017

Appalling service and attitude. Avoid. Where did they find their 4 stars? In a cereal box? I think they forget they are in the service industry. We checked out. Appalling service and attitude. Avoid if you can.

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Thank Jimmie1K
Reviewed 19 November 2016 via mobile

I recently stayed for a 3 day business trip. I chose it because it is very close to my client's and from the outside the staff looked friendly. The room was clean and very spacious. Actually the largest bedroom and bathroom in the price range I've ever stayed in Casablanca. However it was a very noisy room, and none of...

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Thank Javier S
Littleborough, United Kingdom
Reviewed 1 November 2016

This was a booked lunch stop on our tour of Casablanca. The service was slick. As a starter, tuna salad was plentiful and tasty. Unfortunately, the main course (particularly the macaroni accompanying the meat was only lukewarm. The sweet course was pleasant.

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Thank KBofLB
Cairo, Egypt
Reviewed 4 September 2016

The hotel is very nice in the heart of Casablanca, and near from Marrakesh door old market, and near from the train station, and I enjoyed with this location, the prices is good, and the food is good also, few minutest to Al Hassan II Mosque, and the beach, there are a lot of markets and bazaars around the hotel,...

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1Thank YasserZakaria74

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
Things to do
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Oum Palace hotel remains devoted to your satisfaction, at your arrival you will appreciate the warmth and natural conviviality of our services, rooms, restaurants gastronomy and buffets, sauna, hammam, massage, fitness centre, etc……. ... more   less 

Additional Information about Oum Palace Hotel

Address: 12 Rue Kamal Mohamed, Casablanca 20000, Morocco
Region: Morocco > Grand Casablanca Region > Casablanca
Price Range: RM330 - RM585 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Oum Palace Hotel 4*
Number of rooms: 101
Reservation Options:
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Hotel Style:
#25 Spa Hotel in Casablanca
#40 Luxury Hotel in Casablanca
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I won't recommend this hotel”
HachemiOA, 20 Apr 2017 | Read review
“Ask if there are rooms with consistent water temperature in the shower?”
Treece_MN, 24 Feb 2017 | Read review
“no advise.”
R9598CWdavidm, 22 Feb 2017 | Read review
“Request for a corner room on the higher floors”
BlueMountain1, 22 Feb 2017 | Read review
“Ask for a room with a view”
  • One of the
Mr_Ice_Ali, 19 Feb 2017 | Read review
5 of 5