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Hotel & Ryads Barriere Le Naoura Marrakech

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Hotel & Ryads Barriere Le Naoura Marrakech
Hotel & Ryads Barriere Le Naoura Marrakech
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784 Reviews from our TripAdvisor Community

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Showing 213: English reviews
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Halifax, Canada
Reviewed 1 week ago

We stayed in this hotel for 3 nights in Jan 2017. The location is great, being walking distance to the Medina, but yet very quiet. We stayed in a regular room on the ground floor. The room was very comfortable!! Hotel staff was pleasant, though we didn't have any particular requests. We also enjoyed an excellent meal in the hotel...

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Helpful?
Thank JudyF2234
Laurent_GARRIDO, Directeur général at Hotel & Ryads Barriere Le Naoura Marrakech, responded to this review

Dear JudyF2234, We thank you for your lovely comment that has been shared with the teams. We sincerely hope to have the pleasure of welcoming you back in the near future. Best regards,

ny
Reviewed 2 weeks ago

I developed an ugly rash on my back from the Hammam treatment. The very young woman(no knot know her name but she had braces) took a scrub cloth/rag from a bucket that had been used. I had a bad feeling right then. NEVER let someone scrub you with a used cloth. I am using anti fungal cream for a week...

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Helpful?
Thank naomineu1
Laurent_GARRIDO, Directeur général at Hotel & Ryads Barriere Le Naoura Marrakech, responded to this review

Dear naomineu1, We thank you for your comment that has been shared with our SPA Manager. I can understand that you have been disappointed by the service delivered. Could we have your email address so our SPA Manager could discuss with you the experience encountered? We still hope to have the pleasure of welcoming you back. Yours sincerely,

Reviewed 3 weeks ago via mobile

Can't understand how anyone can rate this hotel poorly, it is very comfortable with very good service ,the pool could be a bit warmer in February and the bars and restaurants were quiet in the evenings . We stayed in a mini suite and the room was fabulous,I would definitely recommend this hotel, it is in a good location too,...

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Helpful?
Thank Robert M
Laurent_GARRIDO, Directeur général at Hotel & Ryads Barriere Le Naoura Marrakech, responded to this review

Dear Robert M, We thank you very much for your lovely comment that has been shared with all the teams. We sincerely hope to have the pleasure of welcoming you back in the near future. Best regards,

Washington DC, District of Columbia
Reviewed 4 weeks ago

Three nights of opulence at the Le Naoura. The rooms are luxurious. The design is quite wonderful (took pictures for my home remodel). The location, just outside of the medina an a ten minute walk to the square is perfect. I thought the staff was very accommodating in supplying directions and the price for cabs. They also were attentive to...

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Helpful?
Thank sbenjamen
Laurent_GARRIDO, Directeur général at Hotel & Ryads Barriere Le Naoura Marrakech, responded to this review

Dear sbenjamen, We thank you very much for your lovely comment that has been shared with the teams. We sincerely hope to have the pleasure of welcoming you back in the near future. Best regards,

Reviewed 4 January 2017 via mobile

I've been to many different 5* hotels around the world and I've never seen such a poor service in a hotel of that category. The hotel staff is not well trained. During breakfast, for example, they don't clean the tables and take hours to bring whatever you asked for. The room is spacious but the AC and the shower do...

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Helpful?
Thank Tatiana D
Laurent_GARRIDO, Directeur général at Hotel & Ryads Barriere Le Naoura Marrakech, responded to this review

Dear Tatiana D, We thank you for your comments that have been shared with all the teams. We are very sorry that we have not provided the level of service your are entitled to. We hope to have the pleasure of welcoming you back and show you that you did not experience our usual level of service. Best regards,

Los Angeles, California
Reviewed 28 December 2016

Pros: --Beautiful rooms, beautiful pool --Water in the fridge extremely convenient Cons: --Old, rough towels and bathrobes --The front desk kept trying to rip us off with cabs! Told us it cost 100dh when really it should have cost closer to 25dh --spotty internet in a few places

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Helpful?
Thank kk180676
Laurent_GARRIDO, Directeur général at Hotel & Ryads Barriere Le Naoura Marrakech, responded to this review

Dear kk180676, We thank you for your comments that have been shared with the teams. We have just received a brand new set of towels and bathrobes with our new supplier that starts officially on January, 01st. We hope to have the pleasure of welcoming you back in the near future. Best regards,

Chicago, Illinois, USA
Reviewed 7 December 2016

Location is not the best,but a quick short walk just outside the medina. It's perfect for a long stay, since it offers the high quality and standard of a western hotel accommodation and services. Great pool, with wonderful view at night and a excellent spa (very clean, relaxing of great quality and style). Service here is excellent, the staff is...

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Helpful?
Thank Andy D
Laurent_GARRIDO, Directeur général at Hotel & Ryads Barriere Le Naoura Marrakech, responded to this review

Dear Andy D, We thank you very much for your lovely feed back that has been shared with all the teams. We sincerely hope to have the pleasure of welcoming you back in the future. Best regards,

Reviewed 5 December 2016 via mobile

We really enjoyed our stay in this hotel. We came with the family and the staff is extremely friendly with them. The kids club is great. The food (breakfast and dinner) is really good. The price for breakfast is little bit high. We had a good time there, I recommend this place !

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Helpful?
Thank seby33
Laurent_GARRIDO, Directeur général at Hotel & Ryads Barriere Le Naoura Marrakech, responded to this review

Dear seby33, We thank you very much for your lovely comment that has been shared with the teams. We hope to have the pleasure of welcoming you back in the near future. Best regards,

Kiev
Reviewed 17 November 2016

I should say that quite everything was brilliant: attentive check-in, guiding to the room, explanations on amenities available, fruits and evening service in room, small balcony, overlooking pool (stayed on 3rd floor in room 319). Large hotel territory including not only hotel building and pool, but several riads (you can drive inside the hotel territory quite close to your riad)....

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Helpful?
1Thank DimsBodnis
Laurent_GARRIDO, Directeur général at Hotel & Ryads Barriere Le Naoura Marrakech, responded to this review

Dear DimsBodnis, We thank you very much for your lovely comment that has been shared with the teams. We hope to have the pleasure of welcoming you back in the near future. Best regards,

Norwich, United Kingdom
Reviewed 7 November 2016

Having always stayed in riads previously, we thought we'd treat ourselves and book somewhere a bit more upmarket with a large pool. The hotel is only a ten-minute walk from Jemaa el-Fnaa so makes for the perfect location to explore that area of the city. Rooms are well appointed, a decent size and serviced daily. Staff were friendly and service...

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Helpful?
1Thank mbk09
Laurent_GARRIDO, Directeur général at Hotel & Ryads Barriere Le Naoura Marrakech, responded to this review

Dear mbk09, We thank you very much for your lovely comment that has been shared with the teams. We hope to have the pleasure of welcoming you back next summer! Best regards,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Hotel & Ryads Barriere Le Naoura Marrakech

Address: Rue Djebel Alakhdar | Bab Doukala, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: RM735 - RM2,383 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel & Ryads Barriere Le Naoura Marrakech 5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Hotel And Ryads Naoura Barriere
Hotel Ryads Naoura Barriere
Hotel Style:
#10 Business Hotel in Marrakech
#37 Spa Hotel in Marrakech
#50 Luxury Hotel in Marrakech
#69 Family Hotel in Marrakech
#83 Romantic Hotel in Marrakech
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Questions & Answers

Here's what travellers have asked, with answers from Hotel & Ryads Barriere Le Naoura Marrakech staff and other travellers.
14 questions
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Questions? Get answers from Hotel & Ryads Barriere Le Naoura Marrakech staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“select upper floor, sunrise looking side”
 of 5 bubbles DimsBodnis, 17 Nov 2016 | Read review
“I would suggest for you to stay in the hotel section of the property and not stay in the Riyadhs unless you are a crowded family.”
 of 5 bubbles ZekeriyaSSen, 29 Sep 2016 | Read review
“Ground level and not far from the elevator”
 of 5 bubbles AlexinaGraham, 24 Mar 2016 | Read review
“Junior suites on the third floor have good views over the pool. At low level your view might be obscured by the verdant foliage.”
 of 5 bubbles mosieboy, 27 Feb 2016 | Read review
“Ask for a pool view....”
 of 5 bubbles AndresR628, 15 Jan 2016 | Read review
5 of 5