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Hotel Chems

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652 Reviews from our TripAdvisor Community

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Showing 133: English reviews
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Glasgow, United Kingdom
Reviewed 3 weeks ago

We stayed at this hotel now 3 times. First stay was pretty disappointing but because of the location we stayed again last year and felt there had been a slight improvement in the place, especially breakfast, so when coming again this year we decided to book again, but that was not a good decision. We went in March which for...

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2Thank frequenttraveller674
Reviewed 4 weeks ago

Upon arriving to this hotel we were asked to sit down in the lobby to fill out our paperwork. They require a letter to be filled out for security reasons. The gentlemen who was helping us with that was very unprofessional. He was wearing a winter jacket, did not introduce himself nor was he carrying himself out as a representative...

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1Thank Helal K
Bradford, United Kingdom
Reviewed 25 February 2017 via mobile

Excellent friendly English speaking staff go out of they way to help you. Lots of variety for breakfast, room cleaned daily. Very good location everything close by. Would definitely go back again. Rukyah's party

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Thank nazmeen25
A TripAdvisor Member
1 review
Reviewed 25 February 2017 via mobile

Very happy with our stay hotel staff very friendly also did a surprise birthday party for our two year old (ruqqayah). Close to souks and koutabia mosque is in sight from hotel. Would go back and stay there again 👍

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Thank A TripAdvisor Member
Reviewed 16 February 2017 via mobile

I liked this hotel even though it could do with some upgrading. It was clean and tidy. The staff were polite and the snack bar had good food and was reasonably priced. There was a lovely tortoise by the pool. Good stay. Great location! 👍🏻

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Thank TandFL
Vancoover
Reviewed 17 January 2017 via mobile

I stayed in this hotel with my husband for 2 days visiting Marrakesh for the first time. I booked online and payed 100£ for 2 nights quite expensive for Marrakesh but said better stay comfortable for 2 nights. First of all the hotel website says it's 4 stars and when you book the room the breakfast is included so you...

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3Thank elenimetsi
Aldershot, United Kingdom
Reviewed 4 October 2016

we chose this hotel mainly for its location, we read the reviews and were expecting a poor stay but were prepared to put up with it for the great location. However we were pleasantly surprised. The rooms were clean and presentable. Staff were fairly friendly, We had an issue with noise when new guests stayed in the room next to...

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Thank Debs H
Reviewed 28 September 2016 via mobile

Read some horror stories here so thought I'd add my own review (I've put the pros and cons in random order ;) Receptionist polite and courteous but limited English from most staff. Rooms on top floor (2nd) do NOT smell and are clean but very basic. They also have no problems with insects/ants (although what do some folk expect on...

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2Thank zchal66 .
Dublin, Ireland
Reviewed 18 August 2016

Had overnight stay before flying home, quite a large hotel with lovely outdoor pool and garden , plenty of sun loungers , although some areas of the pool needs repairing. Rooms nothing special quite basic and dark but clean, and air con not that great compared with the other hotels we stayed while visiting the country, but did the job...

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Thank Catherine C
Bedford, United Kingdom
Reviewed 12 August 2016

This is not a 4 star hotel. I managed to stay for 2 nights (under duress) and left to stay in a decent hotel for the rest of my holiday. Broken furniture, dirty beds, curtains hanging off rails, dirty bathrooms, rude staff, dirty cats wandering around restaurant - I could go on .....

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1Thank Deborah L

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Internet
  • Free Parking
  • Bar/Lounge
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The restaurant features large pillars and serves a continental breakfast every morning. On sunny days, guests can dine on the poolside terrace or order a snack from the pool bar.Wi-Fi is free in public areas and the hotel also offers private parking on site. Marrakesh-Menara Airport is just 5 km from the hotel. ... more   less 

Additional Information about Hotel Chems

Address: Avenue Houmane Fettaouaki Syba, Marrakech 40050, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: RM233 - RM524 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Chems 4*
Number of rooms: 145
Reservation Options:
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Also Known As:
Chems Hotel Marrakech
Hotel Style:
#198 Luxury Hotel in Marrakech
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Chems staff and other travellers.
29 questions
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Questions? Get answers from Hotel Chems staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool facing looks nicer”
461catherinec461, 18 Aug 2016 | Read review
“There are none - we were shown 6 rooms, all of the same extremely poor quality”
  • Room balcony, looked over overgrown courtyard and cemetery to the right
  • self explanatory
  • No shower - just hold the shower attachment over yourself
  • self explanatory
DeborahL185, 12 Aug 2016 | Read review
“I would recommend you request a non-ground floor room - there are ants in this part of the world! But no mosquitos!”
jacq007, 20 Jul 2016 | Read review
“Pool View is the best”
Terrorchic, 23 Jun 2016 | Read review
“overlooking the pool if you want the sun during the day”
jomac9, 2 May 2016 | Read review
5 of 5